We we're told to go on a specific day, and we checked. Sat outside for an hour waiting for opening…read morejust to call and for them to not have a secretary? that's important and literally a job they hire people for. what do you mean no secretary? car window needs fixed and nothing happened. disappointed

Always loved this business. Recently in an accident. My insurance tried to discourage me not to…read moretake my car here. Said it was expensive. Btw is against the law. They took entire back end apart. Sure enough the frame and body was bent. No way would I take my car anywhere else. Very thankful! We have had body work done. Excellent job. And they Warrenty the work. And yes they really do.

Have been to this store many times. Store is always clean, well stocked and staff is friendly. They…read morealways give my dog a treat when I bring her along. Great store!

The store is great and has plenty to offer. All the staff members are nice, except for Karin, she's…read moreprobably the rudest employee I've ever met in my life.... ever. She was short and upset sounding when she would talk to me, even to other employees right in front of me.

These guys were great, fixed several problems we had with our Honda Odyssey. They went above and…read morebeyond helping us find someone who could replace our transmission for an incredible price. Appreciate them being honest, upfront and looking out for our best interest.

Excellent Automotive Mechanics. They are fast and…read moreefficient. Pricing is very competitive. Friendly service.

Took my brand new Lexus is350 to be repaired at Above and Beyond for damages to my left front…read morebumper (20k in damages) Process was 7-8 months, I completely understood. Gave me an estimated day on when I would receive the car, and called to tell me they burnt through the hood buffing it, so it would be a couple days longer.... Finally got the car back and immediately retuned for scratches everywhere. A couple months go along and I finally get to my first service appt at my dealership and the front left control arm (where damage were "repaired") literally falls out. Cotter pin was missing from the ball joint. The dealership says that if I would've hit a speed bump high enough, my control arm would have fell out on the road..... ABOVE AND BEYOND CLAIMED FIX AUTO "repaired".... Not even a year later...my front bumper is sagging because the bumper was GLUED. Fix auto claims to have never touched the car since they've have no record of it, it was ABOVE AND BEYOND who did not want to take credit for their terrible work!!! 0/10 if I could.

First off I would have never choose them but this was a AAA tow. Set up about 10 ish am. Or so…read more First expected arrival was at 11:30. After requesting almost 6 updates. Finally cancels the tow at 4pm. They would not respond to my texts. I don't know if it's automated or what. But the shop I was trying to tow it to was not taking cars anymore that late. I was told we could try again the next day. I called this shop to verify the name as to not leave this on the wrong shop and all he said was you the guy for the tow. I told him I canceled it and my reasoning for calling and he just said ok and hung up. Or stopped talking. Either way they were done with me. After reading other reviews. I'm not alone. Thank god my kid or wife wasn't on the side of the freeway. This shop is a joke. See picture of text. It's timed stamped of then they got the request and when I finally started trying to get someone on the phone.

Absolutely great experience at DS Auto Experts! My Toyota simply died on the side of the road and…read moreI had it towed in. As I entered the office I immediately noticed how clean the entire facility was. The technicians got to work on my vehicle in a very timely manner. They game me a courtesy ride back to my house and told me to wait for their phone call. I waited only a couple of hours before the call came. The issue had been fixed! They sent the courtesy vehicle to pick me up. The total cost of the repair was less than I expected it to be. I totally recommend DS Auto Experts for any of your car repair needs!!!

Great service and thorough. Vehicles were fixed within a reasonable time and they stayed in contact…read morewith me with updates. Definitely recommend.

Despite an initial hiccup with their online system ordering the wrong windshield for a different…read moreLexus vehicle. The staff here were great, they measured and sought to remedy the situation as quickly as possible after our Lexus sustained a crack on its windshield. They measured the windshield that was sent over and even though it was meant for an SUV; an RX350's windshield fits a Lexus ES300H windshield, who would have known?! Thanks guys, you were great and will keep you mind if we ever have a window needing replacement.

I had a scheduled appointment with Safelite on January 24th from 1:00-5:00 PM. I made this…read moreappointment several days in advance and blocked off my schedule specifically to be available for this repair. When I called customer service to get an ETA, I was told the technician had already tried calling me twice and therefore would not be coming. After checking my phone, I noticed the calls had gone to my spam folder. Like most people, I receive countless spam calls every day. If the technician had left a voicemail or sent a text message, I would have known the call was important and responded immediately. Neither was done. What made this situation even more upsetting was the response I received. Both the customer service representative and the technician stated, "This is not my company and therefore I'm not losing any money." That comment was extremely unprofessional and showed a complete lack of concern for the customer's time, schedule, and inconvenience. I explained that a simple voicemail or text could have prevented this entire issue, but there was no understanding or willingness to work with me. They refused to send a technician out. Taking time off, planning ahead, and rearranging my schedule meant nothing to them. This experience showed poor communication, lack of accountability, and very disappointing customer service. That is why I am giving Safelite a one-star rating.

I took my explorer to fixed it up and they did a great job, service was excellent too. I had a…read moregreat experience with them.

Alex's repaired my Subaru Outback after a drunk driver smashed in the front. It took about a month…read morebut well worth the wait. They did exceptional work! The office staff were always helpful and courteous. It was hassle free between Alex's and my insurance company. I highly recommend 100%. Thank you for putting my boo back on the road again

Just took my yukon here and they were friendly, great quality work and great price! They are great…read moreat returning calls and keeping in touch.if you get a chip you can go back to them and they will apply somwthing. Highly recommend.

The best hands down nobody beats their pricing on window tint and glass replacements…read more I had 3 of my Mercedes Benz top of the line done here and I'll continue to do business wit them. It's unfair how some people can post stuff and expect people not to go there. Trust me they handle my car with care! Do yourself a favor and support the local businesses such as this one!