After having trouble with my knee for a while and the pain and swelling increasing, Dear Hubby…read moresuggested UrgentOrtho at Ventura Orthopedics. We went in on their Saturday hours, which are limited, but a blessing to bot have to take time off work. They do have a smaller staff available on Saturday, so the wait to see various personnel took some extra time. After filing out personal and medical history on a tablet (with a rather clunky interface), I was sent up to the second floor. There, in due course, x-rays were taken by a friendly, experienced tech. Then a waiting period in an exam room ensued with DH and I making small talk about having health challenges during the holidays. He's been to the main practice to see an ankle specialist in the past. That's how he knew about the urgent care part of the practice. When the doctor came in, she was very upbeat. She reported the good news that I don't have arthritis in the knee. She then did a physical exam on the swollen, tender joint. She said that an MRI would be the next step, along with physical therapy. She gave a thumbs up to the copper-infused compression sleeve that I'd ordered online. Compression, icing, and limited heating, plus a new type of anti-inflammatory were all recommendations she made. It took several days for the MRI referral to come through / approval from insurance. The practice kept me informed with texts, which I appreciate. After the MRI I will go back for a full diagnostic update. So far I've been pleased with the care and communication / follow up with this practice.

This medical office/s has a above average amount of orthopedic doctors within one umbrella so to…read morespeak. They have their own onsite physical therapy centers and MRI machines at some office locations as well. Some of the Ortho Docs here I would recommend, and others I would not. But, a doctor's mannerisms (bedside manners) pared with amount of experience is personal preference. If you prefer smaller independent office/business settings, it may or may not be for you.

So far very good experience with my PT, the assistants and the women at the front desk is lovely.read more

The people are great. Started with Sarah who was very friendly and did a great job arranging the…read moreschedules to fit my needs. I then worked with Heather who definitely helped my shoulder replacement recovery happen way ahead of schedule.

I had a total knee replacement and have had a much better recovery than I expected. Dr Vercillo is…read morevery caring and an excellent surgeon!

I got a knee replacement and a rotater cuff surgery on my left shoulder. Dr Vercillo is a very nice…read moreman and a great surgeon!

Very efficient office very thorough. The doctor was personable and knowledgeable. I may need a knee…read morereplacement down the road. He recently did a friend of mine and my friend was very happy with him.

Dr Tchejeyan is an outstanding doctor. He is professional and precise on his work. His staff are…read morealso professional and courteous.

Be absolutely careful when it comes to the billing practices at this business. I paid for every…read moresingle (10+) appointments out of pocket while in office and twice now they have sent me bills months after I was last seen. The bills did not include any breakdown of how these charges occurred. I have called countless times to get someone from their billing department on the phone however "Nancy" failed to return any of those voicemails or answer the phone during business hours!!

Dr. Patterson is a gem and he is the only reason we have stayed here. His office staff is TERRIBLE…read more Every. Single. One. Never have I met a more incompetent office staff that also doesn't care about patient care and experience. They are incompetent and unprofessional. They don't check their messages or get back to you. I was charged a $75 late cancellation fee after leaving a message to cancel that they didn't get. I am seriously considering not going back after we have been patients for over a decade.

Dr Robertson replaced both Hips and one knee. Excellent Dr. personable,caring, and has a…read morecomfortable at ease feeling !

I finally became the patient! Dr Robertson has taken care of my 3 daughters and now I've become his…read morepatient. I fractured my knee back in October and because I work in the medical field I called the ortho in the building I work at but they couldn't see me for a week! I called Dr Robertson's office and they offered me an appt 2 days later which made me happy that someone could see me with a more reasonable time as I was in excruciating pain! The office staff is very professional and his nurses are amazing and they respond within a reasonable amount of time. It's also great that they have a PT facility within the office! Dr Robertson has great bedside manners.

This place is awesome. I've been going here for physical therapy with Kirsten and I work and…read morefeedback from her are great. From the facilities to the aides, definitely recommend other athletes do their PT here.

KA basketball academy so deceitful & expensive. We didn't even get for the items we paid for and…read morethe coach we were promised to have!!! So unethical!!!!

Honestly when I first found this place I was so excited because I was actually seeing progress…read more Marisa is a great physical therapist. I had great help from her, Drew and John. I have a very complex case and Marisa took her time with me and never gave up. Unfortunately Marisa is no longer going to be there so when I went to switch therapists to a specific one Shey told me I couldn't and had to go with a PTA. I explained due to my surgical history and complex case I wanted an actual PT specifically the one I had named and she told me no again due to him having no openings. I told her then I was going to go to a new physical therapy place and she said ok. I don't think this is how you should treat patients that come to your facility at all. I looked up this therapist openings and sure enough he had one the very next day and multiple in two weeks. It's very sad that this is how they decided to treat their patient. On top of dealing with all my medical issues to also deal with rude customer service. Attached you can see all the appointments Shey claimed weren't available. To clarify: I was told the provider was not available at all. I clarified that with them because I didn't mind waiting for the person I wanted to be treated by. My Pt had recommended to this specific one not the one suggested by you or your front desk team. I never once said a PTA was bad but due to my situation I wanted someone who has been working longer and has the experience and has specifically worked on my case. Also I did not leave abruptly I was in live athletics for about 20 minutes following that conversation. There was plenty of time for an in person conversation.

Chris is great! Helping my son Elijah get back to playing after an ACL tear. He goes in with pain,…read morecomes out pain free. Highly recommend for athletes.