Came in to get new prescription glasses, and the whole process went extremely smoothly!…read more Everyone was enjoyable to talk to. Very helpful when it comes to any questions or concerns. Made sure I had all the answers that I was looking for. Brian helped me pick out my glasses and sunglasses. He gave me helpful insight and was very knowledgeable about the different add-ons to the lenses. I would definitely recommend this place, and I'm definitely coming back for my yearly check-ups!

Doctor Horacek was extremely thorough in my examination! Kelsey was wonderful helping me find the…read moreperfect glasses!Everyone at this location was great! I highly recommend coming to this location!

I just did my LASIK surgery today. Such an easy seamless experience. I was only there for a little…read moreover an hour. The surgery took about 10 minutes and I haven't experienced any major side effects yet. Dr. Wright did a great job at making me feel comfortable throughout the procedure. I also go here for my annual eye exams and I love all of the staff! Super friendly people. Excited to finally live life without contacts!!

I waited 20 minutes, and probably 10 people.. I checked in 15 minutes before my appointment time…read more. watched people check in, sit down for less than 2 minutes and were called in for their appointments.. I had to go up to the desk and say something before anything was done.. they offered to comp one of my exams.. I sat back down, watched a lady and her child check in and get called in right away... I then watched 2 other gentlemen, get called in for their appointments... I ended up leaving... such a bad experience. You can imagine the thoughts going thru my mind as sat there.. maybe I went on the day... needless to say I will not recommend if you look me.

My experience at Katy Vision was great. The doctor was thorough and explained everything, the staff…read morewas friendly and my glasses arrived early. I highly recommend them.

Dr. Brown is very nice, kind, and she is very knowledgeable!…read moreVery nice environment! Very sweet ladies!

I rarely leave negative reviews, but my experience with Eye Center of Texas has left me frustrated,…read moredisappointed, and deeply concerned about the lack of professionalism and accountability I encountered. I came to this office as a self-pay (cash) patient. From the beginning, I made it clear to the billing department that I would not be using insurance and requested a Good Faith Estimate, which is a right afforded to all uninsured patients. I was told the procedure would cost $410, and based on that estimate, I agreed to move forward. At no point did anyone clarify that this quote was per eye. That distinction would have made a significant difference in my decision-making process. After the procedure, I left assuming my account was paid in full. No one informed me otherwise. About a week later, one of the plugs came out, and I called to schedule a follow-up. I was redirected to another location due to scheduling issues, and when I arrived, I was told I still owed $410 for the second eye. This was the first time I was made aware that the original quote was not for both eyes. I paid the remaining balance during a later visit--$820 in total--despite being misinformed. Then, to my surprise, I received another bill for additional doctor fees that were never disclosed or included in the original quote. When I reached out for clarification, I received a generic and dismissive response confirming the balance was "due" without anyone addressing the root issue: repeated miscommunication, missing information, and a complete lack of accountability from the billing department. This is not just about money--it's about ethics. A medical practice should be transparent and accountable, especially when dealing with patients who are paying out of pocket. I was never given a complete, itemized Good Faith Estimate. Charges were added after the fact, and each time I asked questions, I was either ignored or met with vague, unhelpful responses. No one has accepted responsibility for these mistakes. I've given the office every opportunity to resolve this fairly and professionally, and they've failed. If you are a self-pay patient, I urge you to be extremely cautious. Ask for every detail in writing. Ask what is included and what is not. And even then, be prepared for surprise charges. I expected far more from a reputable clinic like Eye Center of Texas, and instead I feel taken advantage of and dismissed. This experience has left me with little trust in the way this office handles billing and patient communication. I hope this review helps others avoid the same frustration I've endured

I had cataract removal and lens replacement. While I have no issues with the medical care I…read morereceived, I was appalled at the lack of concern exhibited for patient's time. This has been true at every visit to the Webster office. For example, my last post-op visit was scheduled for 11:15. I walked out of the office at 1:30. During that period, I was seen by a technician for about 10 minutes, and by the doctor for approximately 10 minutes. The remainder was spent in the very crowded waiting rooms. I would think that someone in the organization would understand scheduling, but they are totally unconcerned about your time as a patient. This is obviously not rocket science, as all of my other doctors have figured it out.

We have been coming here for the past 3-4 years. My kids, my mom & I like it because the staff are…read morenice & the doctor is very helpful and relatable. The office is also easy to access and you don't feel like they're just trying to sell you glasses because they don't sell glasses. They are strategically located next to Vision Works so you can go next door to order/purchase glasses but it's not through them.

My daughter and I were in and out with prescriptions in under 30 minutes. I've never had an eye…read moreappointment go that quickly. The doctor and staff were kind and helpful.

The doctor, and staff are friendly, and very thorough. You feel listened to and it's like seeing…read morefriends each time we have an appointment.

Fabulous doctor! She's sweet, caring and very thorough. We've been her patients for years.read more

Dr. Nguyen is wonderful! I was highly impressed with how…read morefriendly and professional she is. The staff is so friendly!!! There wasn't any wait. I am glad that I've chosen her to be our O.D. I like how she is concerned about my current and future eye health. In addition, she gave me a few tips that will assist me with the eye issues I've had such as dryness and eye strain due to working with computers for 10+ hours daily. Thank you so much Dr. Nguyen and I can't wait to tell my family and friends to choose you as their O.D.

I purchased another pair of Slim lights which were purchased for 950.00 and the sun glass lens…read morechanges only slightly. Not worth the price. But these guys are very capable I'll go see them.

Luna was very through, personable, and informative. Dr…read moreSipos very accommodating and efficient I appreciate most everyone at this clinic. I would recommend patients to come here for all eye care needs

From the owner: Berkeley Eye Center's Retina West location is a retina practice in Houston, Texas. It specializes…read morein the diagnosis and treatment of diseases and disorders of the retina, the light-sensitive tissue at the back of the eye. The practice offers a wide range of services, including: Treatment for macular degeneration, a condition that causes the central vision to deteriorate Treatment for floaters, which are small spots or lines that float in the field of vision Treatment for retinal detachment, a serious condition that can lead to blindness if not treated promptly Treatment for other retinal conditions, such as diabetic retinopathy, retinoblastoma, and epiretinal membrane The practice is staffed by a team of experienced retina specialists, including Dr. Robert Coffee, Dr. Frank Ruda, and Dr. Timothy P. Sipos. All of the doctors are board-certified in ophthalmology and have specialized training in retina care. Berkeley Eye Center accepts most vision insurance plans, including Aetna, BlueCross BlueShield, Cigna, Humana, Medicare, and United HealthCare. If you are experiencing any problems with your vision, it is important to see a retina specialist for a diagnosis and treatment plan. Berkeley Eye Center's Retina West location is a trusted provider of retina care in the Houston area.

Has been bought by PE and all customer service has gone to hell. The administrator behind the desk…read moreis completely useless. Had been going to Dr. Wishnow for 15 years, and love him as an eye doctor, but will be finding a new eye doctor due to the front desk and zero customer service

It's unique these days to find a doctor, whose business practices mirror his medical practices Dr…read more Wishnow, and his team, exemplify, caring, honesty, thoroughness, cleanliness, and a top shelf eye exam. I'm very impressed to trust my eyes to him as he and his staff are very detail oriented, leaving those stone unturned. I'm in my early 70s so I've seen a lot of mediocre medical practices over the years and this is absolutely not one of them. Many of his staff have been there 20+ years and he's been practicing for 40. I have complete confidence and Dr Wishnow, and look forward to sending more people his way. Very well done

This place probably has the slowest service of all time. The first time i went here i waited for 3…read morehours before i even got my eyes checkd. After that experience i decided maybe it was just a bad day that day, so, i went back again a year later and it was WORSE. I dont think ive ever done one of these reviews on yelp before but this one deserves it. I literally fell asleep waiting for them. Absolute garbage.

Starting with the staff to Dr Whitford, I received professional and thorough assistance with pain…read morein my eye. Fortunately, the staff worked me in and Dr Whitford examined and most importantly, calmly walked me through the results of his findings. The staff was informative and with guidance allowed me to have a positive experience. Thank you!