Dr Kyle Craw is friendly, engaging, good listener, and especially professional…read more He took time to explain everything to me and answer my questions.

Very thorough exams, friendly staff, wonderful techs, doctors and optical services. Timely exams…read moreand easy scheduling and checkout services. Dr. Craw was professional and friendly, thorough and efficient.

Amazing customer service! Great selection of frames and lenses Happy Workers is always a good sign!…read more I travel a lot so having locations in multiple cities is a plus They guarantee their work!

I haven't worn or owned glasses since I was an early teenager, but I started wanting a pair more…read moreand more. Too many situations in my life would be simplified if I had glasses instead of hassling with contacts. I didn't know where to go (and screw my doctor's office; their cheapest pair was $200! Cheapest!) but my Mom recently went to Eyemart and got TWO pairs of glasses for LESS than $100! I went to check it out. I found lens I loved almost right away. They have a huge selection, but it's organized well so I didn't feel overwhelmed. (I get anxiety in stores very easily. None here at all.) I saw a sale of 2 pair for $50, but I splurged and found 2 pair for $150 after a simple rebate that went straight through when I mailed it in. They were a little busy, so I had to wait about 20min for my turn with an employee, but by the time it was my turn I had my lens and what I wanted so the transaction process was quick. The employee didn't push add-ons on me after I rejected them. She also didn't make me feel rushed, stupid, and was insanely nice to me. I did pick some anti-glare and scratch per frames, but I was happy to pay the up-charges. The warranty was explained to me well, and I left feeling great. Less than an hour later I received a text that my glasses were ready! Took 2 hours from start to finish. My husband went a few weeks later and got a pair. I then bought some sunglasses and had my prescription added to the lenses. THAT was an amazing $50 spent. Yeah! $50! My eyeglasses shop for life. And you bet I'm recommending it to everyone.

Terrible service. Dishonest. Apparently incompetent to operate a business. Staff are rude on the…read morephone. They twist words to make it sound like the customer's problem for poor service and not theirs.

I had once thought this place to be the best in Siouxland for eye care because the Dunes has good…read morequality in all aspects. However, to say I had a good time for this particular visit is far from the truth. I've had Lasik, mind you, so I don't have much to my prescription. But I needed the Rx to order contacts online. After making me wait 10 minutes and me visibly getting annoyed, asking when I'll be seen, they make me wait another 5 until the doctor sees me. The doctor himself was nice, gave good information. But afterwards at check out I had to wait. And wait. And wait. For the doctor to do what? Send over my Rx from the other room? I wrote down my email so they could send it because I couldn't wait longer. The WHOLE DAY PASSES and still nothing. I paid 100 dollars for these tests for the *SOLE* reason to get this Rx and I don't get it. I call again the next day to complain and they claim they didn't have my email. Bullshit. Get out of here with that crap. There's only a limited amount of people in that office so accountability cannot be an issue. Only after threatening a chargeback did they finally email me my prescription. After getting a snarky front desk lady. Lovely. Either this place had a bad day, or they're running things poorly. Regardless, no customer likes to be at the receiving end of that incompetence. This place can kick the fattest rocks.

Needed a last minute contact fitting and Dr. O'Neal was able to get me in this last Friday morning…read more The staff was very professional, new patient check in was a breeze. The tech was very nice and got all of the pre-work done with no problem. The technology at Dune Eye Consultants is fantastic. Everything seemed state of the art. We took images of the back of the eye without having to dilate. Dr. O'Neal was very considerate when we were testing my vision. I would definitely recommend going here if you need any sort of eye check up. I know I'll be back!

Wonderful care! Testing completed and Dr B in to see me within minutes. Explained test results,…read morereseeds, and follow up needs.

Disgusted with this company, as they make up and proceed to do extra charges the insurance will or…read morewont pay. A very bad company did not charge our insurance . From your rude secretary to how we are treated is a lasting effect to recommend people not use your service. Do not use this place as they are and will screw you over for money.