This was a great experience-- driver was super communicative and helpful. Got my car taken care of…read morein no time!

In early October my car broke down on a Parkway. I was towed by the State Police Towing company to…read moreNorthern Boulevard and 219th Street in Queens. It was 9pm, dark and the car was un-drivable. I called AAA to tow me to a AAA recommended garage. After over 4 hours of waiting, AAA told me they had no driver available to tow me, and that I should call a private towing company. It was after 1am and I was quite nervous. I called Power Lift Automotive and the dispatcher, Rob, answered the phone. He was very reassuring and said that Justin, his driver, would be there within 45 minutes - and he was. I was still nervous because I had to pay cash and leave my car with Justin whilst I got a cab home. But both Rob and Justin reassured me that Justin would take photos of the AAA service station and of my keys being dropped into their drop box - and I received many photos and a texted receipt. Today I called to get a proper receipt to present to AAA for reimbursement and spoke to Andy the owner. What a pleasure to deal with such a pleasant, reliable and competent team of people who put their customers needs and well-being first. I highly recommend Power Lift Towing if you ever need to get towed!

Got my car quickly and was helpful. No bs no going around. Just simple tow. Good pricingread more

Service is legit. Abe always texts/calls right back and price was right on. Helped me out of a…read morejam.

I had my truck rear ended at 45 miles an hour! I thought for sure I needed to buy a new car. I…read morebrought my car to five J's and in one week not only did it look better than it did when I got it from the dealer, but I was amazed how fast it was done how beautiful it looked and how hasslefree the experience was. They had a rent a car waiting for me, I didn't have to deal with the insurance company at all, and they fought to get everything corrected to perfection! Even when I had to return the Rent-A-Car, I was able to go there and they did that for me too. I highly recommend this place. It is nice to see a family run business that still exists with Quality and Care for the consumer. Mike (the owner) even called me to make sure that everything was to my satisfaction and thank me for my business. In today's day and age this does not exist in the commercial world. It is refreshing to know that quality and courtesy still exist! Anyone that needs their car done right without the hassle and the aggravation that an accident can bring see Mike. He's the best in a business.

Worst customer service! It is unbelievable that after confirming tow service, I waited one (1)…read morehour and 40 mns, and after waiting all that time they canceled the tow truck. I had not choice but to call another company to tow my car. Definitely will not recommend using this business. They left me stranded in a very busy street in Brooklyn.

I can't say enough good things about this company. They're honest, reliable, and always show up…read morewhen you need them most. Whether it's a flat tire, a breakdown, or just a bad day, they handle every situation with professionalism and care. The driver was courteous, showed up quickly, and treated my vehicle with respect. You can tell they genuinely care about helping people not just making a quick buck. If you ever find yourself in a bind, this is the team you want to call. Highly recommended!

Brian was so great to work with! I had him tow a vintage car I bought in another state via FB…read moreMarketplace -- He was responsive, professional and during the towing process stayed in communication throughout pick-up and drop-off, which put me at ease. He also went above and beyond at drop-off to make sure we safely had it stored away too and had everything we needed from the transfer, even made recommendations for things to consider and need to do now. Would and will absolutely hire again if I need either a tow or large Facebook Marketplace pick up!!

Stranded near exit 20B of the Grand Central Parkway. After waiting hours for AAA, canceled them and…read morereached out to D&T. The company was GREAT! They "rescued" me from Hollis, Queens and comfortably drove me (with car in tow) to Massapequa. Their response time was less than 30 minutes and the owner/driver was awesome. Highly recommend for an honest and reliable tow.

From the owner: At D & T Automotive Inc, we proudly serve Jamaica, NY, Queens County, and the surrounding areas…read morewith dependable towing service and vehicle recovery solutions you can count on anytime. Our experienced team offers fast and professional roadside assistance, ensuring that breakdowns, accidents, lockouts, or flat tires never keep you stranded for long. With reliable wrecker service, we transport light and medium-duty vehicles safely and efficiently, giving you peace of mind when you need it most. We're committed to professionalism and equipped with a fleet of modern tow trucks to make every service experience smooth, stress-free, and dependable.

Quick and friendly service prices were very reasonable. I would return if I had a problem with my…read moretires again.!

Not sure where to start here…read more the owners son was friendly and attentive to the concerns I had with my tired. The tire guy plugged two nails. I returned the same day because air was still escaping. Tire guy had a slight attitude in comparison to the first interaction. The next day, I woke up to a flat. It was quite annoying and of course, unacceptable. I took my car to another shop and when they checked it, they stated that this shop installed the tire and bend the rim. when I called them to explain the above, all claims were denied But when i looked at my account, I noticed they adjusted the price the following day. I'll leave it at that.

This place took my cash and never repaired my vehicle. They left my car on the side of the road 2…read moreblocks away they moved. They had my vehicle for 7 weeks and did nothing to it. They need to return my money.

From the owner: 53 Automotive is a family-owned and operated auto repair shop with over 15 years of experience in…read morethe automotive industry. We are fully licensed and insured, providing reliable, top-quality services. Our expertise includes auto repair, body work, and towing services, specializing in light-duty, medium-duty, and heavy-duty towing. Whether it's a blocked driveway, accident recovery, or roadside assistance, we are dedicated to ensuring the safety and satisfaction of our customers. At 53 Automotive, we pride ourselves on offering dependable, professional, and friendly services for all your vehicle needs, big or small. Trust us for all your automotive and towing solutions!

Empire State Towing tried to charge me $59 for a 3.6-mile tow that should have been fully covered…read moreunder my AAA membership. I understand paying the congestion fee plus tax, but no one at AAA or Empire State Towing could explain the extra $44. Instead of clarifying, they sent a driver without my consent and demanded payment on arrival. The driver was professional, but the company's billing practices are not. This looks like attempted theft that I'm sure Empire State Towing performs on a regular basis. AAA should not be partnering with a company running scams like this.

Empire State Towing is fives star service clear across the board. Starting from service call…read morerepresentative to the road service technician. This Company gives you professional on time courteous service. You can rest assure they're respectfully safeguarding your property and taking care your vehicle, with the very best of intentions. When you're in a crisis situation with a vehicle Empire State Towing is the one to call.