My husband got his annual eye exam here for for the first time. He really appreciated how nice…read moreeveryone was. I went back with him to select his glasses. The office is nice and has a large selection of glasses to choose from.

Dr Sullins is one of the best eye doctors I have ever visited. He is very caring and personable…read moreduring your appointment and answers any questions or concerns you may have. His staff has always been absolutely amazing, normally on time and it is very fast paced but not rushed. Check in with the front desk and either grab a seat to read a magazine or look around for new glasses. Once they call you, the appointment starts and all the eye test and check ups are done. Dr Sullins comes to discuss what plan of action we should take (I am about as blind as a bat). If I have any questions he explains the answers, and if I am trying a new lenses the explanation of the lenses material and reviews from other customers are given. Once the new prescription is given and contacts I am given the option for glasses or contracts or both, depends on your insurance and your funds. They do take VSP which is phenomenal. The staff also does not rush or pressure you to buy glasses or contacts. They let you look and take your time. I recommend all family and friends to Dr Sullins, our family has started within the past 3 years, and we will continue to be patients!

Very nice staff and doctor! Listens to concerns and addresses everything thoroughly! Highly…read morerecommend!

First off, I would like to say that Dr. Winton is an excellent eye doctor and is very genuine and…read morecaring. My advice to anyone is to make sure you are in their PPO or you will pay full price. They are NOT a Medicare provider. I was not informed from the start that they were not a Medicare provider even though I did have my card on file there. This is just a heads up before you go there, check with your insurance instead of making the mistake I did.

The staff is very friendly. My appointment was late on a Friday, and I received a very efficient,…read moreyet comprehensive eye exam and contact lens fitting. The optometrist I saw, Dr. Smith, was polite, knowledgeable, and thorough. He took the time to teach me things I wouldn't have otherwise known about my vision. The staff also worked to get me rebates on my contacts. Having visited during the COVID-19 pandemic, the staff also has a great system for following sanitation guidelines for the safety of their customers.

The whole staff is amazing ! They're very patient and understanding especially when it comes to…read morecanceling last minute AND still getting assistance with what I needed! They're awesome I'm definitely making them my go to eye care center from now on!

Dr. Graffagino was so friendly and informative. Patient with all my questions... she is a jewel…read more The office staff were both terrific. I'm grateful this office is so convenient and professional.

I spent just over $200 and got new contacts only to realize it's a bad prescription that my eyes…read morewon't adjust to. I was VERY unhappy with my experience here getting a new contact prescription. I WILL NOT be coming back again. If I had an appointment scheduled somewhere else in the future and saw that dr I'd just leave. First off the trial contacts the dr gave me were the wrong prescription... I've attached a picture for reference/proof. Before I even left his office I put in the trial contacts, he looked at them with his machine while they were in my eye and he was like "oh they aren't even in the right place" after I said my left eye wasn't adjusting. He looked at it and didn't realize he'd made a mistake still. He also told me that it was only a very mild adjustment from my old prescription. Left eye went from 1.75 to 2.75 and right went from 1.25 to 2.75. So even though the last dr I saw thought I needed slightly different strengths on each eye, this dr didn't even pay attention to that and wouldn't do two different strengths. When I questioned it his answer was "well everyone has an eye that's a little fuzzy". What?? This is not one eye being "a little fuzzy". He changed the axis of my left eye by 4 which I think is why the new contacts for that eye will not stay in place throughout the day. It's back and forth, back and forth from where it needs to be. I asked for a recheck and when I got there the first thing he said was that I'd only be there for a second because he was sure he'd given me the right prescription. So he spent barely a second on each of the options for the strength of the prescription, I don't know what the machines are called so hopefully this makes sense. Just flipping back and forth after not enough time for my eyes to adjust even, same way he did the first time I was there. I kept asking questions and asking him to go back to this or that slide (again I dont know what it's called but it makes a slide sound when it's switched between options). I realized quickly he did not care and was not going to give me the right prescription. He didn't even change this prescription he just finally got annoyed and gave me a renewed version of my old prescription with the axis of 170 instead of my old 166. He claimed they don't even make contacts with that axis anymore. I bought contacts with that older prescription just last summer and had no issue with them. He claimed my eyes would adjust but it's been 3 months and my eyes haven't adjusted.

Doesn't look like Yelp is used much here... but I'm going to leave one anyways…read more I HIGHLY RECOMMEND THIS PLACE. They care. Went in for an annual eye exam, but really because I had some issues. They go through a very in depth exam, and will sit with you and answer any and all questions you have. I had Dr. David Parker. Professional and caring. Expected a lot less, and got a lot more. Amazing assistants. All were VERY nice and smart. It was such a warming place with great people. I have found my eye doctor and won't switch to anyone else. HIGHLY RECOMMEND. Did I mention that already? I'm glad my last eye doctor did such a horrible job, or else I wouldn't have been searching for a new one. Good luck! Can't go wrong with any of the doctors here!

My daughter took my autistic granddaughter to this office. Due to unforeseen circumstances that…read moreoften arise with autistic children. My daughter was 8 minutes late arriving. The doctor refused to see my 3 year old granddaughter. The staff was rude and so inconsiderate. It was very disheartening. It was such a disappointing experience.

I have gotten my last 3 pair of glasses here, and I will continue to do so. The office is very…read moreclean and well lit. The staff is awesome, polite and respectful and courteous. Great around service

New to Athens and this was my first choice for my medical needs. Wonderful staff caring and…read morehelpful. Would highly recommend them.

Gave my healthcare status as abnormal eyes, probably born that way. What kind of eye dr gives this…read morefeedback to healthcare provider without discussing with patient? Very weird. Dry eye folks, go somewhere else.

As a new patient to this Eye Care practice, I was extremely satisfied with all the excellent care I…read morereceived. I interacted in some way with about 10 different people who worked in various parts of the office. Every single one of the staff was very kind, understanding, supportive and they were all HAPPY. It was such a pleasure to be in a medical office with such a happy and organized group of people! Dr. Chenault was very supportive and patient and answered all my many questions thoroughly. They even helped another patient search for his keys for at least 30 minutes! Several of them! (I was sitting on them. sighs.) The office was VERY clean and organized along with state of the art equipment and testing. Both of my sons are new patients as well, and very happy. Try making 23 year old's comfortable in a doctor's office! I can't say enough about the wonderful experience I had today. I feel so fortunate to have finally FOUND the best eye care in Huntsville! Thank you, Dr. Chenault and Bailey Cove Eye Care!

Truly helpful employees are so rare, these days. I expected the same poor service that I had…read morereceived from Muscle Shoals Eye Center, an affiliate. Shout out to Brittney for her outstanding customer service!

Specs of Madison is an outstanding business. While traveling to the Huntsville area from Chicago I…read moreended up with an eye infection that I usually get once or twice per year. While initially hesitant, my wife mentioned the interaction that she had with Dr. Wright. Well, Dr Wright put me at ease immediately because she listened and didn't doubt what I already knew about my infection. For my follow-up appointment, Huntsville and surrounding area's shut down due to snow and ice. Most of the businesses had closed. However, I received a call from Specs asking how I was doing. I told the individual that I was feeling better and was told that if I needed Dr. Wright to come in, she would. To me this outstanding especially because of the times that we live in today where money outweigh true services. I am forever grateful for Dr. Wright and the level of service that she provides. By the way I've been back in the area and had to go in for service. No changes, still great service from all of the staff that I encounter on my visit.