Everything starts to finish much appreciated. Thank you. Dr and staff were all amazing very…read morefriendly atmosphere.

I've been going to Scenic Eye Care for over 15yrs. and since its changed owners the latest owner…read moreDr. Blenker has really disappointed me with the level of service she is willing to provide. She talked me into getting a Verilux Progressive lens, having told me beforehand that if I did not like them and they didn't work out for me that she would replace them for the single vision lens for both my reading and distance lens for no extra charge. She however reneged on this offer/statement when I came back with the progressive lens because they did not live up to the hype they tried to convince me of. There was to much distortion on the overall lens, the distance portion was not sharp and clear and had a shorter range, and I had to move my head all over to just find the clarity for the area of distance I was trying to see from whether it was distance, intermediate. or reading level. She was only willing to make one pair of lenses which meant I had to choose either distance or reading. The cost of the one pair of Varilux progressive lenses was 3 times the price of what 2 single vision lenses would be so she made money and I feel like I got ripped off. I would not recommend Scenic Eye Care because you can't trust their word, their inventory for frames are very limited and they need more staffing.

I had a great experience at Pearle Vision in Maple Grove and I'm really happy with my new glasses…read more I brought in a prescription from another eye doctor I've been seeing for years, and they made the whole ordering process seamless. The staff was very friendly and patient with me AND with my two year old running around in their play area! Even though the store was busy at the time, they went out of their way to show me and give me their opinion on a wide selection of frames, without making me feel rushed. I was paired with a staff member with a similar prescription (the store manager, Odessa) which turned out to be very helpful in selecting frames as well as lens options that best suited that prescription. We had narrowed it down to two frames, and when I couldn't decide between them, she offered to take pictures of me with both so that I could see them from different angles. A small thing, but another example of their attentiveness and above-and-beyond service. My glasses arrived very quickly and exactly as expected, and I received the same great service when I picked them up and had them fitted. I would definitely go back!

Excessive fees...this office charges extra fees for services are typically included by others. For…read moreexample, they recommend that you have your eyes dilated, but its an extra charge. They also recommend that you get the drops to reverse the dilation, but that is also an additional fee. If you are new to wearing contact lenses, you must take a $129 "class", to learn how to put them on and take them out, typically included elsewhere with exam and purchase of contacts. Mind you, you still need to pay for the actual contacts. To avoid that fee, I asked for her prescription to take elsewhere, and they wouldn't do it. I recommend when booking your appointment to ask about extra charges associated with your appointment.

I had a fantastic experience here. Great selection of frames to browse that will practically leap…read moreoff the shelves right into your face. Choices include all the highly recognizable brands you'd expect, but also more niche, exciting designer eyewear. But all the best frames Izzie picked for me. She helped me find a pile of glasses we liked, that fit my pace perfectly ... then she helped me narrow them down using the "glasses wars" method. Frames can be a little expensive here but maybe your insurance or health savings account will help you out a bit? I came away with an order for two pairs by some independent Dutch designer "Roger," but maybe best was jus to have some laughs just trying on different frames

I was introduced to the Spectacle Shoppe years ago and love their wide variety of glasses, from…read morevintage or conservative to colorful and funky! The staff is dedicated to finding the perfect fit and style for every customer. I get compliments all the time on my eyewear from the Spectacle Shoppe.

Great service - was greeted immediately upon my arrival. Dr Laura is fantastic. Very thorough in…read moreher exam and made me feel valued as an individual. She was knowledgeable and helpful with my next steps for my eyecare.

One location takes my insurance, the other does not. The frames i wanted were at the location that…read moredidn't take my insurance - note that i didn't know this until i was finished with my eye exam and getting glasses. Not a huge deal to drive farther to location 2 except - I have been waiting for these frames since June 12th - that's over 3 months. Around the first week of August i was left a voicemail on vacation indicating they expected my frames in the next week. I never heard back and called again on 9/11 and was informed someone was calling me back at 2pm same day with an update. Not only did i not get that call back, i also left a voice mail three days ago (now 9/25) that was also never returned. in terms of customer service, how can you expect a customer to wait for over 3 months for eye frames when they were in stock at one of your locations? on multiple occasions why would you not call your customer back? why does one location take my insurance but another does not? eye exam was NOT covered by my insurance because i learned after the fact that it was the other location that accepted my insurance. eye exam itself was excellent. i have gone to LensCrafters and VisionWorks and really wanted to like Dakota Eye Care but you have missed the mark with nearly every aspect of what it takes to provide excellent customer service.

There is a very rude older woman who wears cheap costume jewelry made from wood and beads working…read morehere. After I patiently tried working with her and trying to get help from the older woman in costume jewelry, I decided to give up and go get my glasses somewhere else. I'm sure she was hired to help customers fit their glasses and help them pick them out, not to make sarcastic remarks roll her eyes and be rude. Because of her extreme rudeness, I will also not be going back to Moore Lake Ophthalmologist.

We recently switched insurance carriers so had to find a new optometrist which was heartbreaking…read morebecause I finally found a doctor I enjoyed. Finding this eye care center was easy, the staff was incredibly professional and kind! I'm currently on crutches so just the small act of letting me sit and bring the clipboard and paperwork to me versus making me struggling and stand at the counter meant a lot to me. I met with Dr. Beers and he was very patient, answered all of my questions, and helped me feel comfortable about my eye options. I had lasik in 2015 and my eyes aren't terrible but slowly getting a prescription - he made it super easy for me to fax my charts and papers over to my lasik provider to maintain my lifetime warranty and it was overall a really great experience! I have had terrible eyesight and have needed glasses since I was 9, going to the eye doctor is equivalent to the anxiety most people feel going to the dentist and they really put me at ease. I'm glad I found them and will be staying with them as long as they'll have me as a patient!

Kayla at this location was absolutely beyond helpful. I really appreciate how she paid so much…read moreattention to detail and took a good amount of time to adjust my glasses. It really does mean a lot and I liked how attune to all the little details she was. She checked in with me constantly, made sure that I was truly satisfied, and I definitely had a big smile on my face walking out of here! THANK YOU THANK YOU

Eye exam was great. Customer service was great. Ordered 2 pair of prescription glasses (1…read moresunglasses; the other regular). Got the sunglasses in the mail only to open the package to see that there was no shaded lenses. Also noticed that the frames were different design than what I tried on at the store. The regular glasses are yet to arrive. Hope I don't have to pay to return the wrong glasses! They have a 30-day return/exchange policy. Will see about the regular glasses. I may return both and go elsewhere for the glasses I need. Disappointed

From Dr. Whitman's relentless care to Stephanie's one of a kind glasses choices, this is by far the…read morebest optometrist care in the metro. Dr. Tim managed my eye care for years and really set up the practice for success. I highly recommend them. While they recommend additional tests that may not be covered by insurance, I recommend you get them. Your eyes are too important to scrimp on.

It has been several months since we visited Art of Optiks to hunt for the perfect eye glasses and I…read morestill am impressed enough that I wanted to follow-up with a review. We had the fortune of working with Abigail who was incredibly patient, helpful, and personable. We likely tried on every frame in the store and she didn't seem bothered at all. The frame offerings were truly special which I can say with certainty since I scoured the cities for my perfect pair. While I ultimately didn't buy there because of my own issues with decision making, I would recommend them, and Abigail, to anyone looking for unique luxury frames.

Great service by all but a special call-out to Mikala who handles the eye glasses part…read more I selected frames that were not a good fit for me (my doing). I was afraid I was stuck with them. I called and spoke with Mikala and she went way out her way to get me into the correct frames and lenses. I simply cannot thank her enough for making this a very positive experience!

Was able to get in for an eye appointment within a month, with no insurance, this optometrist…read moreoffers reasonable Eye exams. Quick and easy appointment, friendly optometrist... And a very fast selection of eyewear.