The level of disrespect I encountered today is staggering. I've been an established patient here…read morefor some time, but after this experience, I will never step foot in this office again. I made an honest mistake and showed up for an appointment that wasn't on the books. When I realized my error, I simply asked to quickly schedule a new one. The woman at the desk told me, "Sure, but I need you to step aside so I can check out patients." Excuse me? There were two desk staff members present and only one patient waiting behind me. Instead of the second person helping me or the first person taking thirty seconds to look at a calendar, I was told to move out of the way like I was a disruption. I have never been treated so rudely in all my life. To be told to "step aside" at a business where I am a loyal patient is a slap in the face. They clearly have no regard for patient retention or basic manners. They have officially lost my business permanently. If you want to be respected as a patient, go elsewhere!

I went to Associated Eye Care for cataract surgery. Dr. Park…read moreperformed the surgery in Stillwater, MN. I cannot elaborate enough about the quality of care that I received. Dr. Park, and all of the staff were exceptionally courteous, friendly, and professional. Most importantly, they really care about their patients, and go out of their way to make them relaxed and confident in the care they receive. It is not often that I experience such excellent service and interactions with ANY business. Most of them do not rise to the level exhibited by Associated Eye Care. Thank you Dr. Park, Patricia, Jennifer, and Kelli. (I apologize if I missed anyone, or got names wrong. Blame in on the anesthesia not old age LOL) Steven Lorbach Lino Lakes, MN

The doctor suggested that I have a special eye mapping test after my annual eye test due to family…read morehistory of glaucoma. That was fine but she failed to tell me that if I had this done during my annual exam that the entire visit which is usually covered by insurance would not be covered. I know they give you the statement card before hand stating something like that but the doctor should remind you and have you make a separate visit for that so you aren't stuck with a $400.00 dollar bill. I will not be returning to St. Paul Eye Clinic.

Went here last year for eye checkup. Did not happen to tell me there would be no coverage by my…read moremedical and then were not cooperative in any sort of adjusting charge for the service. On top of it all, my prescription was quite different from my previous prescriptions, got glasses made to the prescription and they are not useable. Went back to old eye doctor to find out prescription has changed a little, but no where near what St. Paul was telling me and I am seeing 20/20 again corrected. Please go somewhere else for your own good.

Excellent eye care here from the checkin staff (Keegan), assistant (Rachael), to Dr Axelson!…read more Clean, well staffed office and exams. Office & optical department is on the lower level of the building, so remember to take the first left into the lower level parking. You can park in the upper parking lot but then you will have to take the steps down or walk down the hillside.

I continue to be impressed with this location. It is easy to get in with scheduling. The staff is…read morealways super friendly. On my visit today the gentleman who works the frames shop was able to help with a bow repair at the last minutes before close... The whole while with a great attitude! (I know it is annoying when customers show up right before close, but this was my last chance before the weekend to get my kiddo in so we could take the tape off of his frames.) thanks for "going the extra mile!"

My primary care Dr. referred me to Eye Surgeons & Physicians in St Cloud to have them look at a…read morelarge cyst on my eye lid, I was nervous I hate anyone touching or coming close to my eye/lid, from the moment they called my name and took me into an exam room they staff were nothing but professional and were committed to making me feel comfortable and Dr Eichler was GREAT!! He removed the cyst and I am soon glad I had it removed there, I can't imagine another clinic working so hard to make me feel so comfortable with the procedure. If I ever have another issue where I will need to see a Eye Surgeon I will without any hesitation go back here!

Very friendly and knowledgeable staff. Due to time constraints, we were a last minute walk-in and…read morethey took care of us as if we were scheduled. Great bedside manner and very positive outcome for the appointment. Highly recommend for all your eye needs!

After messing around and wasting too much money on cheap glasses I saw the miraculous, stylish Ann…read moreand she set me up with my so-cool glasses that feel great. She encouraged me to try all kinds of out-of-my-comfort-zone and I'm so glad. And the glasses haven't left my face except to sleep. They're perfect

I started off first grade with a boom. Literally. On the concrete playground of Wilshire Park (Go…read morePandas! LOL!), a notorious bully appeared out of nowhere and punched me in the eye while I waited my turn to ascend the monkey bars. She hit me with such force that it caused schoolyard children, supervising teachers, and nearby murder of crows to make a cacophony of ugly shrieks. (http://bit.ly/1gj0KYN) Later that day, I told my mom about my bully's Balrog punch (http://bit.ly/1bQ3R9y) and she enrolled me in karate. #nationalkarateinroseville Several weeks later, the bruising on my face disappeared; however, the cost of her blow would still be felt decades later. In my early twenties, I developed a cataract. (A cataract is blurred vision that occurs from a damaged lens in the eye.) My ailment was an anomaly -since I wasn't old- that puzzled the head ophthalmologist at Park Nicollet (St. Louis Park)/ leading surgeon at Phillips. Eventually, she determined that my cataract occurred one of two ways: extreme drug use or trauma. I didn't use any drugs, so she deducted that it had to be trauma. (Hence, the realization that it was due to that vicious punch.) I needed surgery, ASAP! Coincidentally, my father, who is 32 years older than me, and within the age range for receiving a cataract, needed surgery as well. My father and I scheduled appointments to go "under the knife" by the same doctor on the same day and place. (First ever father-son duo at Phillips, I might add) Our appointment times were different, of course. My first -and hopefully, only visit- to the Phillips Eye Institute was nothing short of excellent. That's mainly due to the considerate and professional staff. Beginning with the receptionists, they kindly guided me on filling out all of the necessary paperwork and answered all of my questions without any sighs. The nurses? Super awesome, since they clearly articulated how they would help me prepare for the surgery. They also anesthetized me without any hiccups, and when I went under, I was so relaxed that I probably wouldn't have cared if someone slapped me in the face or hijacked and sold my organs on the black market. While drugged up, I recall the surgeon making a minuscule incision on the side of my eye, which immediately caused my vision to become blurry. Right afterwards, though, I saw an array of colors and felt as if I was flying through a rainbow or in warp-speed on the Star Trek Enterprise! (http://bit.ly/1aPrTDA) She then utilized a special operating vacuum to suck out my scarred lens and injected a folded and plastic one, perfectly. Afterwards, I passed out, woke up, and found myself rockin' a not-so-badass eye patch. (See photo.) Several days later, I returned to see my ophthalmologist and had my patch removed. My vision was better than ever! I could now drive at night, read without any problems, and discern between light yellow and white. (Yeah, that's how bad it was.) To this day, my vision rocks! If I ever have an epiphany as to who punched me, I would attempt to find her via Google and then send a message demanding her to pay for my past cataract surgery. However, this will probably never happen. If you or a loved one ever has a cataract, I highly recommend the Phillips Eye Institute! They changed my life!

Mn Low Vision Dr. Amanda Stoutman actually listened. She genuinely acted and treated me like she…read morecared. Thank you so much! The front office person even met me in the lobby so I wouldn't get lost. It is rare when the whole staff is so customer-centric and you leave feeling better just by how you are treated. Wow Mn Eye - Mtka I asked the doctor if a tint would help me see so I could keep my job. The response was well, it is subjective. I asked the doctor if a glare covering would help me see at work, again she said it was subjective. I had to ask point blank if I had the diagnosis of glaucoma after hints. Lastly preparing for another eye doctor visit, while reading her visit summary, the physician stated that she spent a long time talking to me. I couldn't see where, unless "subjective" constitutes having a meaningful conversation. When I asked for help, no options were suggested, no direction given, it was again subjective. It is a big deal when you are in a fight to keep a job so you can have healthcare. I had to problem solve and find that a low vision Physician existed through the internet. I came to you out of high recommendations and trusting that even if you couldn't help I'd at least get a referral or I don't know, but will find you, someone.

They claimed they sent me two bills for a copayment. I received nothing and today I get a call…read morethreatening collections. They have my phone number - PICK UP THE PHONE!

I'm very happy with the professional treatment I was given at Ophthalmology Associates. Everyone I…read morehad the chance to meet treated me with care and respect. Each member of the team is a professional and offered me their expertise.

I had Dr. Yancey at the Monticello office for cataract surgery and had fantastic results. He was…read moreprofessional and thorough.

Definitely 5-Stars. Going to this place makes you feel like you just went on vacation to a trendy…read morelocation. It is very inviting, AND THE CUSTOMER SERVICE - Well, if this was a hotel, it would be rated Forbes 5-Star. The level of customer service provided almost needs its own scale. Dr. Londa was very personable and did not rush me with all my questions. She has really assembled a great office and staff. Meaghan was also great. Very patient with my indecision of frame choice and was able to assist me in narrowing down frames I may like. In closing, there is a reason all of NorthStar Eye Care's reviews consist of 5-Stars. The only thing that could have made this appointment better would have been a pina colada, but then one's vision would get blurry and you may walk out of the office wearing a pair of pint glasses; rather than some fashionable frames.

Great experience! Staff was knowledgeable and friendly. You will be very happy with qualified…read morestaff and I highly recommend!!!

Criminal. Charged me $320 for a "less than 2 cm piece of tape" that was used as a bandaid for my…read moreson's head.

I've been impressed with this facility/health system compared to the others in this state and out…read moreof state. It's a very intuitive system and systems actually talk to each other...and logging into their systems is great with great notes from your doctors. I'd say for the majority of my appointments they are always running on time too.