This is the worst transportation company in the valley. From the phone operator to the driver's!…read moreThey don't know how to treat or handle customers. How they have a Van with elderly women sitting in water up to their knees. That's just plain irresponsible! The driver didn't call the company didn't call roadside assistance. He just told them there's nothing you can do. Then proceeded to tell them to use common sense. Like seriously where was your common sense when you decided to drive into several feet of water until the van shut off then started to fill with water! I called them over 60 times and got hung up on many times. Don't use this cheap ass careless company. When you think of traveling take the drivers advice. Use common sense and call a better service!!! They don't deserve a star!!!

This company is the worst ever we made reservations they called us back to be ready at a certain…read moretime we were ready and waited no one showed up or called back we called them about this they said they will call back in 10 min they never called back we missed our business appointment in NY very unprofessional they have two many people answering the phone and not communicating the info with each other and they call people momy or poppy what the heck is that about

Terrible experience specially it being my first time, I needed more information and the woman on…read morethe phone right off the bat was EXTREMELY RUDE AND HAD A MASSIVE ATTITUDE. I tried to go along but it got to the point where she did not let me ask my question and at the end we even got into a yelling match! Andddd she ended up hanging up the phone on me!.I asked for a supervisor and she said was and so I asked for the BOSS and she said she was the boss! So I give it a NEGATIVE 5 STARS and do Not RECOMMEND this to anyone!!!!!

I was picked up for service and informed of a price change. When I asked the driver if the price…read morewent up he said he didn't know and I had to call the office. I called the office and was then told by the dispatch officer that the price was based on my location but I was being picked up at the same location as I always have been. The location was the exact same place I was dropped off when one of their drivers had a car accident crashing into another car after speeding with me in the car. (When I mentioned that the dispatcher became hostile) and then said the price went up. I said well why was that not your initial answer to which he replied if you're making an issue over $5 you don't have to ride n fact your ride is cancelled. The dispatcher officer who I spoke with told me he was Erwin the owner and he was cancelling my ride for being a smart guy. I've contacted the police and I will be following up with legal counsel because this was not okay.

They are rude and not professional. I called to ask for price to jfk. WHAT TIME YOUR FLIGHT? I…read moresaid 7am, THIS NO GOOD FOR YOU then slam and ended the call. I want to ask what other options abd what would be the cost- NADA, NOTHING. Very unprofessional. How it should be handled, "can i be of any further assistance? " or ask if I have any other question. You just lost my business, not because of cost but simply the treatment of customers on the phone.

We used these guys for recent travel in the north east area via our travel agent. After them…read moreagreeing to billing for multiple long haul trips over a period of a couple of weeks, excluding an automatic tip, which I find a bit presumptuous anyway - we tipped cash - healthy tips - directly to the driver. Then we got their bills which added gratuities!! And now they have declined our travel agents repeated requests to reverse the billed gratuity. VERY POOR!!!

This company resides in Allentown PA has no services availability for what I needed. However the…read moreowner has been sending me messages as though we had a confirmed booking agreement. Therefore I had to issue a 'STOP' on my cell number to stop sending me false messages as though he had a confirmed booking!

Just want to share that Ray its very professional, the experience of booking my trip was smooth,…read moredriver was on time vehicle was clean and comfortable. Definitely will recommend with family and friends and used their services again, thanks Ray...

Good service. Ever since I started riding with them they have come at the estimated time. Cheap if…read moreit's close by. However, rates are always changing depending on the driver, but overall always a cheap rate.

Called and spoke to Mabel who was very sweet. I informed her I didn't want to use the other taxi…read morenearby as they had horrid reviews everywhere. She found a way to make it work. Told me to call at 3:30AM and let them know she approved the small detour to my house. I called at 3:15 and apparently woke this guy up. He was groggy and quiet. I informed him I spoke to Mabel and the situation. He told me "I won't go there." I asked "Even though Mabel approved it?" He mumbled something and grumpily said "I don't pick you up!!" So I hung up and called the one with horrid reviews who arrived on time and saved my ass.

Excellent and reliable. Very professional and safe when I needed airport drop off and pick up. Will…read moreuse again.

From the owner: Siegfried Chauffeur Service in Allentown, PA welcomes you to view their website. We specialize in…read moreproviding Chauffeurs who will drive your car almost anywhere you wish to go. We have been proudly serving Allentown, PA area since 1959. Please call us for reliable and dependable service throughout Lehigh Valley and beyond.

The driver is very kind knows what he's doing he's very experienced and he's always on time to take…read moreme to my appointment and to take me home again

Pick us up ontime to go to JFK airport and was just as timely picking us up at JFK…read more Perfessional excellent service. Will definitely us again.

if I could've put a lower rating I would. I reserved a trip for 9:30pm from NJ to Pa o was told I…read morewill receive a call 20 min before the van arrives I arrived at the pickup at 9:20pm. I received a call at 9:53pm stating that the driver was 20min away and that the office was closing so the driver will call me. I advised them that I was already at the pickup waiting. It is now 11:29pm and I haven't received a call from the driver nor is there a number to contact in an emergency, now I am stranded in NJ with no way to get home. I will never use this service again.

This is the second time that I head to New York and the bus breaks down. I am sick and tired of the…read morebuses not being reliable. Left PA Reading terminal to NYC and I am currently on the bus. Why would a bus continue to drive with black smoke and take off. I don't know what to do as I have to be at work at 2. This is the second time I have to confront my boss about a bus not working. I would like this company to response and provide the best customer service ever. This is so ANNOYING.

Reminds me of greyhound. I like how they provide a way for people to get the Phily and the New York…read moreAirport who doesn't have a car. Convenient, Cheap, and it isn't crowded. It did run a bit late but I expected as much.

I have used this service twice, and both times were for personal use for concerts. Both of the…read moredrivers were very professional, very courteous, and accommodating. The vehicle was spotless each time, and had an awesome sound system! My husband left his glasses in the car and they were very responsive when I contacted them. I highly recommend this company for limo/car service needs!

Thanks to the Yelp community for helping us find this excellent service while visiting PA. The…read morelimo arrived 15 minutes early, and the vehicle was spotless both inside and out. The driver was professional and courteous, and also a very good driver on the road--a skill that seems to be on the decline in this industry. A great experience, and highly recommend to others.