We had great service from Shirettes and recommend the service highly. They are very reliable and…read morewhen other agencies could not cover a shift Shirettes provided care. The caregivers were friendly and professional sometimes under difficult circumstances.

Thank you so much to you and your entire staff of angels for taking such good care of Dad. We were…read moreso blessed to have your agency. One night before I left the night helper & I sang a little song together. That made my night, she also gave me a hug. Your staff was always so friendly and helpful. I It was great to see you & Lucy at Dad's service. Perfect example that you ladies always went above and beyond. We can't thank you enough for your help with Dad before the Lord called him home. Katie

The owner Cathy is an extremely rude and dishonest person. Anyone who charges $50 for less than 24…read morehours use of a knee scooter and then refuse to refund the customers money after finding out the insurance company won't cover the cost of rental is ridiculous!!

Good products, but very disappointed when I went during open hours and found a note that the…read morebusiness would not open until 12:00 instead of 10:00 am. So, my husband and I did some shopping and came back at 12:00. Still closed! Another customer was waiting also and left at 12:25. We left shortly afterwards. Very disappointing!!

Wonderful people at all levels. From the owners to the office staff to the compassionate caregivers…read morewe found perfect care for our parents with Comfort Keepers.

Working with Comfort Keepers of Peoria has been a wonderful experience for the last few months. I…read moredesperately needed help when my father was released after a long stay in the hospital. I do not live in the area and my mom could not handle all of my dad's needs. Christina Blakeman, our coordinator came to the hospital to meet with us. She also made trips to my parents home introducing caregivers. Her caring and professional assistance gave me peace of mind that my parents would be OK when I needed to return home. When my parents did not need daily help any more, we were able to reduce the schedule and keep my parents' favorite caregiver Patty for a couple of afternoons a week. My parents love Patty's visits. I appreciate Comfort Keepers helping me to keep my parents in their home. I could not be happier with Christina and Patty.

The best service ever. If anyone ever wrote a bad report I would thoroughly question it. Her…read moreservices are outstanding and she not only take care of her clients, also her staff. She's very knowledgeable about Homecare services and treats her clients and staff fairly. This is a win win situation with Rhonda's Angells!!!

I wish I would have known what I am about to tell you prior to hiring R Angell's…read more I have a 93 year old Mother that requires home care. I utilized R Angell's for three years to take care of her. In the beginning there were minor issues. Over the years the issues became major. Following is a list of those issues: 1. The major issue was that quite often the caretaker did not show up. The agency was unaware of this due to very poor reporting procedures. If I was home I had to call and advise them there was nobody here. One time I was not here and the morning staff did not show. My Mother laid in bed until 2:00 p.m. when the afternoon person reported. 2. Unqualified staff. Some staff were able to do the job and a few were excellent. However, many lacked experience and were poorly trained. 3. High staff turn over due to poor management skills and lack of respect. Several staff that did a good job were fired for ridiculous issues. Many quit due to the owners inability to properly supervise. 4. Staff spent a great deal of time on their phones. Some were so busy with their phone they did not here my Mother trying to get their attention. 5. At least two staff that we had worked on a business of their own such as selling jewelry while being paid to take care of my Mother. 6. Lack of concern by the owner for the services the client was receiving. New staff were not checked up on. The owner very rarely came by to check on things. She would only stop in when she needed to pick up paper work etc. The last many months she asked that her check and forms be put in the mailbox and she would drive by to pick them up. 7. Total lack of respect for customers. Often the owner would deny issues that were reported or not respond to them. There were other issues, but I won't go into them. In the end Rhonda Angell left a letter at the house stating in two weeks she would no longer provide services for us. She stated she was unable to find staff that satisfied me. This was after one of her staff yelled at me and told me she did not make enough to do any housekeeping and I could do it myself. This worker was on her phone 80% of the time. She had it on speaker phone which was very disruptive and not what we were paying her for. The other final employee was in the bathroom with the door closed on her phone for 40 minutes. Yes, I was not satisfied. I had no objection to Rhonda Angell quieting since the following month I was no longer going to employ her. I stayed with her far longer than I should have due to bogus promises that "it would not happen again". I now have a wonderful caring staff who do an excellent job. I am happy my Mother is receiving the care she deserves. 8 mins ago

I was a patient and they locked me in my own room and kept screaming something about a key fob…read more 0/10 would not recommend and Jennifer Hannah touched my bad place.

My extended family (living in the area with our elderly mother) sent me this business as an option…read morefor home care. Upon further research, Owner does not seem to respect or appreciate the work of staff. This is a dealbreaker for us. We will be seeking alternative caregivers for my mother.

Do not use this service for your loved ones. This home healthcare service gave my family not one,…read morebut TWO cna's that stole from my grandpa. I'm not talking about a watch or a necklace, but tens of thousands of dollars. They obviously don't vet their healthcare providers, nor keep a close eye on their clients. I cannot stress this enough.

ResCare is the best! It can provide so many different services like 24/7 care, transportation,…read moremedication management, bathing assistance, etc. They take all the stress off of caring for your elderly loved ones. They also are providing even more training these days for their caregivers and running background checks on every single person so you know you are safe!

Great experience. Easy to get a hold of and I like that the place is family owned. Havent had any…read moreissues with the caregivers. They do have a waitinglist but its worth it.

From the owner: Our Care Services are catered to each individual client and can include (but are not limited to)…read morethe following: Companion Care, Hourly In-Home Care, Live-In Home Care, Medication Reminders, Meal Preparation, Light Household chores, Appointment Reminders, Wellness Checks, Errands, Transportation, Assistance with mobility and transfers, Bathing, Showering & Grooming, Toileting & Incontinence Care, Safety monitoring & contacting EMS in cases of emergencies