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    Visiting Angels

    5.0 (1 review)
    Open • Open 24 hours

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    8 years ago

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    Seniors Helping Seniors - Seniors Helping Seniors In-Home Services

    Seniors Helping Seniors

    4.7(3 reviews)
    3.0 mi

    My 93-year-old mother needed some light assistance one or two days per week (not medical). We…read morecontacted a few various agencies and decided to give Seniors Helping Seniors a try. I don't live in NJ, but my brother and his wife do. They met with Dolores, the owner, at my mother's home and assessed her needs. Within a week, my mother was paired with a woman named Joan. My mother liked her a lot; they have gotten along very well. First Joan came only once per week for a few hours to help my mother with errands or take her to appointments. Eventually she came twice a week. My mother is moving out of state to NY (to be closer to my brother, who is also moving). Joan has been helping my mother to go through her closets and drawers to consolidate her stuff before the move. Overall, it has been a very positive experience for our family. I'm in California so it's not like I can drop everything and come to NJ to help my mother on a constant basis. My brother and his wife are busy with their own stuff. It was wonderful to know that my mother could rely on Joan to help out. I would definitely recommend Seniors Helping Seniors. Thank you, Dolores and Joan!!!!

    The staff at SHS were a blessing in helping my father transition from a rehab facility to a memory…read morecare, assisted living situation. Doris and Eileen helped in the guidance at the beginning of his care and maintained prompt and thorough feedback. Nina, my father's main care giver during his transition, had him prepared for each day's activities. She was a companion who my father relied upon and felt very comfortable with. Her experience was easily visible in her professional demeanor and interactions. Christie and Jamie were also a big help while Doris was away from the office. Though your services were only temporary, the outcome was very helpful. Thank you SHS for your assistance, care and performance as my father entered a new chapter in his life.

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    Seniors Helping Seniors - Seniors Helping Seniors matches active seniors who want to help with seniors who need a little help to stay independent at home.

    Seniors Helping Seniors matches active seniors who want to help with seniors who need a little help to stay independent at home.

    Seniors Helping Seniors

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    West Caldwell Care Center

    West Caldwell Care Center

    1.6(20 reviews)
    1.2 mi

    Overall a good place. The nurses are friendly and…read moreaccessible. The therapy staff is great, very knowledgeable and helpful. The aides try their best. Social workers are pretty accommodating. The food - well, it's hospital food, but that being send it isn't too horrible and certain days even pretty good. If you have a loved one who needs to stay in a rehab facility for some time, I would recommend west Caldwell.

    Remove your family from here immediately. The lobby looks "nice" but once you enter it is damp and…read moresmells of urine. To start my uncle was here during the heatwave and it was unbearably hot. A friend brought a fan for him and was told that it needed to stay in the lobby so the maintenance person could "inspect" it to make sure it wasn't a fire hazard. After asking about it several times it never was brought up to his room. We asked for it and took it when we left. My uncle was able with assistance to go to the bathroom. After a few days staff put him in a diaper without asking. They put him in diapers so they wouldn't have to deal with helping him get up. So they could take their time. So it would be easier for them. They had zero compassion and care for my uncle. We know for sure he was not brought every meal. When my aunt had talked to hospice and my uncle's social worker to arrange for him to leave they said it was fine. Katelyn (or however you spell it) your worker/social worker was so very unprofessional with my aunt on the phone. She said my aunt couldn't take my uncle unless she gave 24 hour notice and said she had to leave soon and said we would have to wait until tomorrow. She said she needed to leave and for my aunt to think about her. She said she had an appointment and started yelling at my aunt. This person should not be in charge of any patient, staff or human being. They proceeded to tell my aunt why it wasn't acceptable to remove my uncle (they want their money of course) and then handed her a sheet to sign. Instead of being kind to my aunt and uncle at the most tragic days of their lives they were met with disrespect and zero compassion and kindness. That's not even the best part. They had a "fire drill" when we were there and never even moved patients into the hallway or a safe space. Zero organization, zero care or follow through. I severely am worried if there was an actual fire. The other times I witnessed OT & PT staff in the halls refusing to help guests or advocate for them basically laughing it off as "this is how it is here" - while the floor staff refused to help guests in soiled diapers. Staff also yelled at other staff in front of my uncle's door constantly. The only person I saw with care was Brandon who knew my uncle liked tea and brought him a few every day. God bless you. It's not a safe place. It's not a caring place. Remove your family before it's too late.

    Crane's Mill - Crane's Mill in the community of Caldwell

    Crane's Mill

    3.2(26 reviews)
    1.3 mi

    My father had a fairly brief stay in nursing home at Crane's Mill from July of 2024 through…read moreOctober of 2024. I waited to write this review so I would be able to reflect more clearly on the experience. Mostly, my father's and my family's time there was not very positive. I am leaving the two stars for those staff members that did treat my father with kindness, compassion and understanding. We decided to put my father on hospice so we could access more daily care and less medical testing ect. However, what we observed is less concern, less care and less compassion. My father's care was not easy as he had little mobility and dementia/delirium the last few weeks was significant. Hospice did provide pharmacological intervention but did not provide much support or communication with the family. Fortunately, my family was able to spend every day with him and provide him with the support required to make him as comfortable as possible. The most disturbing was that my father was placed at the end of the hall and after this daily visit once per shift by the nurse, there was no check- ins by the aides other than the alert bell that he could ring. The thing is when we rang, it was longer then 10 to 15 minutes before anyone would show up and at times it could be 30 to 40 minutes. No aide was stationed outside in the hall, so I spent much of my time searching for help. There were four occasions, I found them on their cell phones in empty rooms. Rarely, did not see supervisors on the floor making periodic checks on both him and staff. Basically, any assistance received other than the bare minimum, was mostly reactive not proactive. I would like to thank the nurse that did sit with him a few times during the end as his anxiety was severe and also the staff members that alerted me when his needs not being met. In the end, an aide assigned to my dad daily was treating me harshly, that I hired a private aide to stay with my father so that I could take a break from what appeared to be passive aggressive cruelty. This aide refused my father his last cup of coffee on his last day telling him the kitchen was closed, as my brother showed up and retrieved a cup in that kitchen. Previously, I did ask supervisor to speak to her but was told, that it was happening. I often wonder how she treated him while I was not present as he was somewhat helpless. Unfortunately, taking care of both my parents, I witnessed other facilities, and it is my opinion as a society, we must do better with the elderly. Working with the elderly and health care is a very difficult job. Owners and administrators must do better providing a caring emotionally and monetary rewarding environment for their staff. The response to these reviews asks the writer to call and discuss. Again, reactive, so I will offer my further input only if it is a proactive response.

    Crane's Mill is a wonderful place to be! I have been working for the company for over a year now…read moreand have had nothing but delight in my life since I started working here. The residents here are so polite and kindhearted. I enjoy seeing their beautiful smiling faces each day. Every time a new resident moves into Crane's Mill, I hear nothing but great things from them about how welcomed they feel.

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    Crane's Mill - Casino Night at Crane's Mill

    Casino Night at Crane's Mill

    Crane's Mill - Pickle Ball indoor court

    Pickle Ball indoor court

    Crane's Mill - A five-course dinner is served every evening in the Candleberry Dining Room.

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    A five-course dinner is served every evening in the Candleberry Dining Room.

    Visiting Angels - homehealthcare - Updated October 2026

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