I waited a month after my mother's passing to write this review so I could have some distance and…read moreperspective from the events. I contracted with Alvita to care for my mother during the last two months of her life after she was injured in a fall. I paid for 24 hour home care seven days a week. Other than Fabienne, I found the caregivers sorely lacking in the most basic of qualities such as companionship and emotional support. Also, other than Fabienne, the one on one care for which they were hired (toileting, hygiene assistance, dressing, grooming, feeding, etc) was mostly delegated by them to the staff at the assisted living facility where my mother resided, which negated the whole point of hiring them in the first place. Chronic lateness was also the norm. Most arrived 10-20 minutes late for the start of the night shift The night shift crew was especially problematic. In addition to generally not performing the basic tasks for which they were hired ("it's not my job" was the common refrain, even though it literally was their job), they often did not even stay in the same room as my mother who was a fall risk. Some slept on the sofa in the living room during the night shift, some spent the night shift doing schoolwork in a separate room, and some spent hours of the night shift on their phone in the hallway outside of the apartment. The complaints became so numerous from the staff at the assisted living facility and from the hospice nurses that I eventually had to change agencies for the night shift. Three of the low points during the Alvita night shift require special mention. (1) There was the night that my mother sat in her own feces for the entirety of the night. When Hospice arrived in the morning, the waste was dry and hard and had been there all night, despite a 12 hour Alvita shift. (2) Many nights, my mother was put to bed at 7 PM for convenience sake without any social interaction or kindness on the part of the aide. (3) My mother suffered a skin tear on her arm the night after I complained about the aides sleeping on the job. I was told that she injured herself, but there are no witnesses other than the Alvita aide involved. On the opposite end of the spectrum is Fabienne. She was the primary Alvita daytime aide for my mother. Fabienne went above and beyond the call of duty. She exuded kindness and compassion. She took the utmost care of my mother and treated her with dignity and respect. When Fabienne was on the job, the staff at the assisted living facility and the hospice staff took a break because everyone knew that she had everything under control. This is the level of care advertised by Alvita and the level of care that I paid for, but only Fabienne met the mark. Not only did she meet expectations, but she blew everyone away with her level of care.

My grandfather received such amazing care from Alvita. From the very start, everyone from Alvita…read morewas so compassionate during this difficult time for my family. From the liaison to our home health aide, the care was outstanding. The communication between my family and Alvita was top notch and we knew everything happening every step of the way. The staff at Alvita is what truly makes this company so special. I highly recommend!

Riguad has been helping my son Dan take showers over the past several months. He has also picked…read moreup additional tasks while he is here for 2 hours most weeks. The entire family appreciates Riguad as he is very dedicated to Dan and always makes sure that Dan is comfortable and get's what he needs while he is here. Riguad has a great attitude and always get the jobs he is doing done quickly and efficiently.

Atlantic Home Health Care has sent reliable snd compassionate people to care for ny elderly…read morerelatives. These dedicated helpers have become like members of our family. I honestly don't know how we would have managed eldercare without Atlantic!

Can't say enough about the Aides that work for Affirmed. They are compassionate, gentle and a great…read moreattitude. They have been a great aid with my wife and she gives them a thumbs up. Had to ask the Hospice Aides that were coming twice a week for 1 1/2hrs each day not to comeback they were too rough in cleaning my wife. Affirmed aides were so gently and caring I was amazed at how they worked. Can't say enough about the difference in caring at a special and most needed time.

Odessa Brown is extremely unprofessional to work with. Overall care of patients is questionable…read moreespecially after the experience I had. Reading other negative reviews only further confirms it. Applicants please beware.

Turo Care made caring for my parents at home so easy. They were wonderful to work with on all…read morelevels, from the aides themselves to the Care Coordinators. Everyone I dealt with was kind, sensitive and experienced. I would highly recommend TuroCare to anyone needing care for loved ones at home.

Excellent Service with kind aides that provided the best care. They took our insurance and were…read morevery helpful throughout the entirety of the process. Quick and easy to set up and I would highly recommend them for any type of senior care service that is needed.

Must have ...... I was undergoing surgery and my down time will be at least 7 months. I was…read morehesitant and was worried that I will not get the service that I'm looking for. I had contacted so many agencies that and informed them of what procedure I will be having and the services that is needed, I either got. Someone will call me back, or the selective person that I need to speak to you is not in the office. So feeling out of luck I decided to contact Brimar Services . I explained to them of my procedure and the need that need to be met before my procedure. The intake receptionist had transferred me to the coordinator and she listened to my wants needs and concerns. Moving forward she made me feel important. And she allowed me to schedule a day and time that I am able to do a meet and greet with her and her Registered Nurse. I'm sorry I forgot her name. When they arrive, I explained what's going on and the nurses did an assessment. I was kind of hesitant on certain things but coordinator reassure me that I am in good hands. I gave her my time that I need a home healthcare worker to do the essentials, such as bathing, cleaning, cooking and just be a companion. Nevertheless doing my laundry when needed. I have a pet and the staff just love my pet shih tzu. When the staff arrive they immediately attends to my needs and I feel happy and safe. When they at my home they make sure that I have no Worries, one good thing I like they don't be on their phones. It's complete dedication !!!! Thanks Brimar services staff and admin!! You really go above and above your mission and gratitude!!!

Renewal provided care partners for my dad for three years. The care partners took good care of…read morehim, making sure his medical needs and ADL's were addressed. Renewal's administrators were great to work with, too. They really understood our family's needs.

Renewal was a trusted, caring partner for my family, supporting my mother as she traversed the…read moreprogression of her cognitive decline. At every touch point - from the initial meeting, to crafting recommendations for companions and layering in new, different care (sometimes with pressing timeframes) - our team provided remarkable service. While my family developed our own close relationship with the team, our mother bonded with her two companions who enriched her days (and made great meals!). We so valued the team's collaborative, responsive approach to our mother's care. Thank you, Renewal!

Atlantic Visiting Nurse Hospice is a fantastic service. They cared for my 97 yo father who had end…read morestage dementia. Everyone from the office staff to the nurses to the aides were so caring, supportive and respectful. Social worker was amazing and very supportive to me. Very responsive anytime I needed something even if I needed something in the middle of the night. I can contrast this with the care I received from another hospice group for my 94 yo old mother, also with dementia. They did nothing other than provide a comfort pack. One of the nurses actually yelled at me from across the street! My point is that it really matters who you choose for care. They provide grief support groups and one-on-one counseling; the other group did nothing more than send me photocopied letters telling me how I should feel! I cannot say enough good things about this service.

We were assigned a team from Atlantic Hospice to help care for our father in the last years of his…read morelife. Our visiting nurse, Nonna and our social worker, Terry were amazing and compassionate caregivers. They are both very professional and kind and communicated all aspects of our fathers care and condition with my sister and I. It was such a relief and comfort to know that our father was well taken care by two such competent professionals during his final years.

I can't say enough good things about Applause Home Care. From the very first call the staff was…read moreprofessional, compassionate and genuinely invested in our family's needs. The caregivers were reliable, kind and treated our loved ones with dignity and respect at all times. Communication was excellent, schedules were handled smoothly and we always felt confident knowing our loved one was in capable hands. Jim and his team truly go above and beyond and I would highly recommend them to anyone looking for trustworthy, high-quality home care.

heartfelt thank you to Applause HomeCare. After an operation for compound fractures on my elbow and…read morewrist I needed an aide. I was so impressed to have both the nurse and the owner Jim come to our home for the initial interview. They were able to send an aide right away. Amy was the best aide I could have hoped for, friendly, caring, professional and efficient. Thank you!