When my Grandma, a Medicare beneficiary, needed a reliable and compassionate home care agency - my…read morefriend from church told me about T.O.N.E. Home Health Sevcs. They do things differently - by hiring all registered clinicians (only RN, PT, OT, etc.) and no assistant clinicians - they maintain a high level of quality and personalization. My Grandma appreciated that T.O.N.E. would commit the same Nurse to her throughout her whole episode of care. This built a level of familiarity and trust as she lives on her own in a homebound status, and we have limited chances to swing by and check on her. Also, T.O.N.E. provides a Registered Dietitian to her which is a service her previous home care did not even provide. Since she is a diabetic patient - they also went the extra mile in sending her an RN who is a Diabetic Counselor. Nurse Nancy who visits my Grandma has helped her with her glucometer, sliding scale and insulin on numerous occasions. Also, her PT Mo, has her up and walking on a walker again since her hip surgery. She really has been doing a lot better with T.O.N.E. Home Health - her Doctor's office reports her improvement in between visits. The nurses have left her extra gauze and some light medical supplies after her wound care - very generous of them. They were even able to install a tele-monitoring system in her home which let the nurse monitor any concerning symptoms, vitals, or changes in her weight. Their mission is to act as an extension of the physician's care into the home, and to prevent re-hospitalization. I am not sure if anyone checks Yelp to research a home care, but this is the least I can do as an avid Yelp reviewer!

I would highly recommend TONE Rehab for the services they provide. A special "thank you" to Sam who…read moreprovided excellent Physical therapy after my knee replacement surgery. Very professional, knowledgeable and caring!

Jerry and his team came through for my wife's family at a time where they needed help after…read morereturning home from Florida. They were quick to put things in place with nice and consistent caregivers. They also handled the long-term care insurance without issue. Appreciate the hard work and Thanks Jerry!

As a Social Worker who has made a number of referrals to Angels at Home Care, I have been impressed…read morewith the quality of care provided. I have noticed their attention to details for my client's wellbeing. The feedback that I have received is excellent. I have sent some of my complex cases to them and they seem to have handled them with ease. I would definitely recommend this agency.

We were so appreciative of all the end of life care we received from Jeanne and her agency for our…read moreMother. She was at home with hospice care but we needed some additional help and the folks from Home Instead were amazing. Jeanne - the owner - and Bridget were invaluable and were super responsive to help us out in a pinch. The caregivers were compassionate yet experienced and made the journey much easier for us. I cannot recommend them enough!! Thanks Jeanne and Bridget!!!

My husband has Parkinson's and we could not be more pleased with the care he has received from Gina…read moreand Racine, caregivers from Home Instead. They are each the embodiment of what thoroughly professional caregivers. Home Instead worked with us to find the perfect caregivers for Art.

I couldn't be more grateful for the support Affordable Home Care provided for my friend. They truly…read morewent above and beyond what I expected, making sure my friend was not only well-cared for but also comfortable and happy. The genuine kindness and dedication of the caregivers really shines through, and I felt so much peace of mind knowing they were in such good hands here in Southeast Michigan. They made a real difference.

This is a recommendation for Alicia as Angel of the Month Award:…read more Alicia was a God-send for my Mom. She was prompt, smiley, fun, and so loving. Alicia went above and beyond by alerting me to things happening at Mom's and Mom's surroundings and always wanted to keep Mom safe. If it was something small like her slippers were worn, or how she was eating, or something that just didn't feel right she didn't hesitate to let me know. Her heart is huge and her smile even bigger. As Mom would say, Enough is Enough give Alicia the award she deserves. Chris K.

my husband and I made a trip to Michigan to visit his 92 year old mom, who lives alone. We…read more thought all of the siblings were taking care of mom properly, but it turned out she was being badly neglected. We needed to make some changes quickly and to manage everything from long distance. We were so lucky to have found Brightstar to do this for us. They have been amazing!! We were very wary of home care businesses since we had heard some of them had bad reputations, so I researched thoroughly before hiring Brightstar. They have done everything that they promised from day one. And I have requested a myriad of changes and additions and they have all been done immediately. I can't tell you how much I have depended on them for mom's care, especially since we're not there in person. And I do know that they have done everything that they said that they did since we now call mom about 6 times a day. I am now very confident that mom is being taken care of properly and we know she is happy with her new caregivers, since she tells us.

I used BrightStar Care for a less common service - child care for a wedding reception, and they…read morewere amazing. Everything from the initial phone conversation with Kathy, to setting up the details were flawless. The staff were courteous, professional, and made it easy for us. Having childcare at the site of our reception was a lifesaver for some of our friends and family. I would recommend them anytime!

Terriable experience. Companion services are not reliable. The campainon must travel at least 30…read moremiles to be a companion to me 4 hours twice a week. After the first week of the contract both companions either had to change their schedule or they just quit. I hired this company to perform this service at $32 dollars an hour. The companions only received 50% of that service. That 50% I'm sure went mostly towards travel time and travel expenses alone. It is no wonder why they did not want to perform their duties based on the 8 hours a week schedule 2x a week. Not worth their time or wage. I canceled the service after only one week. I am not going to put up with staff that are unreliable. I made that know to the staff scheduler on April 25th, 2025.

We planned to contract with Senior Helpers to provide part time in home senior care. The intake…read moreprocess was easy and encouraging. Unfortunately, the scheduled caregiver failed to show up on the first day of care and the office was unable to provide an acceptable reason for the absence. The initial call to me indicated that the caregiver would be up to an hour late because they forgot that they were scheduled. An hour after that, I received a call stating that they would not be coming because "something happened". I confirmed that the "something" was not a medical emergency or car accident, but they would not elaborate further. Senior care is an underserved market and finding reliable, quality caregivers at any price point is disheartening to say the least.

They do not answer their phones! Sad to be a place to help others but not to answer the phone!read more

From the owner: Helping Hearts Home Care Services…read more We believe that those in need of personal care services should receive the best. Our goal at Helping Hearts Home care Services is to provide our clierts with exceptional healthcare services, to give them peace of mind through high-quality. compassionate care, and to go above and beyond Expectations. Why Choose Us Choosing a home care provider is more than just finding help it’s about finding someone you can trust with the people who matter most. At Helping Hearts Homecare Services we treat every client like our own family. • We Lead with Heart: Compassion is at the core of everything we do. Our caregivers build real relationships and provide emotional support, not just physical care. • You’re Not Just a Client—You’re Family: We take the time to get to know each individual’s story, preferences, and routines. Every care plan is built around what matters most to you. • Consistent, Trusted Care: Our staff is hand-picked for their skills, reliability, and kindness. We ensure consistency in your care team, so you always see familiar faces. • Here When You Need Us: Life can be unpredictable. Whether it’s short-term help or ongoing support, we’re just a call away—24/7. Qualified & Compassionate Caregivers: Every member of our team is thoroughly trained, background-checked, and chosen for their dedication to excellence and empathy.

Great services Alhamdulilah all of the clinicians are wonderful. Overall great Administrationread more

Compassus Hospice Nurse Denise Casey is the best she is very…read moreattentive to our residents here at Bellbrook AL. She goes above and beyond. Always pleasant our residents families just love her.She always has smile on her face and a willingness to help. Her efficiency and skill based exceeds our expectations. Hats off to you Denise Casey you are the best.

DO NOT HIRE COMPASSUS FOR HOSPICE! From the first meeting with the nurses, to the nurse that came 3…read morehours after my mother had passed, you can tell this company, and the staff, are just another business making money in the health care industry. There is no care, concern or empathy for the patient, nor the family. My mother was put on hospice 2 months before passing due to cancer and was at home. She was not bed ridden and was coherent until 3 days before her passing. Her wishes were that she stay home as long as her family could take care of her. Once on hospice, and after many times trying to confirm nurses' appointment times, a Compassus nurse finally showed up. She had a few visits at first, however, as my mother progressively worsened, and when we had questions, it seemed we could not get in contact with a nurse. My mother's health declined quickly. Myself and my family felt the staff were more concerned with letting us take care of her and not bother them. This progressed throughout our entire hospice journey with Compassus. In order to contact a nurse, you had to contact a call center. When my mother was in pain or I needed to speak to a nurse and called, I had to leave a message and wait for hours for a return call. By the time the nurse called back my family and I had to figure out how to medicate my mother and also take care of any of her needs. This also happened when requesting equipment or supplies. When the equipment arrived, like the oxygen, there were missing pieces so we were not able to use it. My family had to purchase needed hospital items as they were never delivered in time. When a nurse finally did show up, my mother was ignored like she was just some sort of object they had to take care of. They did however, speak to me to make sure myself and my family "read the hospice book". The first meeting with the caseworker was 3 days before my mother passed, as appointments were always changed and whenever a staff member was to come to the house they were a no show leaving my family waiting. While my mother was in progressively dying stage as the hospice book called it, I called the nurse and the call center requesting someone come out to help. After 48 hours of calling with no response as to when someone would be there, I was told by the nurse "I am 2 hours away and if I come now and your mother doesn't pass, I will have to go back and then come out again." Seems to me the staff has more concern for their own time than taking care of their patient. When my mother passed, with no Compassus staff being at the house for 3 days, I called the call center to let them know and the only response was "someone will get back with you" and they hung up. There was no concern or empathy for the patient or my family. I called back after 30 minutes to find out what steps were next and received the same response. Since I knew we had the funeral home set, I called them to find out what needed to be done. With no response from Compassus, after 2 hours, I had to finally call the local police department. When the police arrived they couldn't believe no one had contacted us yet and were disgusted also. The Officer called Compassus direct and received the same "someone will get back with you". This caused concern for the officers who then tried to contact a Compassus manager. After an hour back and forth on the phone, and over 3 hours after my mother passed, someone from Compassus finally showed up and pronounced my mother's death. It was disgusting how Compassus treated my family and especially the disrespect that was given towards my mother. I am not a person that complains, and I thank God that my family and friends were able to help me care for my mother on her last days. I am writing this review so other families do not have to go through this.