Get out!!!!! My…read morefather was at Stafford, and I would not wish this experience on anyone. The treatment here is completely unacceptable. Staff come into rooms without knocking, with no regard for privacy or basic respect. The way they speak to patients is cold and rude, smart asses really, like people don't matter. It's disgusting how little care or compassion is shown. The facility is cold and stale. The staff's attitude is complete shit for a healthcare facility. Stafford should be ashamed of how they treat people.

I used to work here a few years ago. This place was used to be Stafford Healthcare and since it is…read morenow owned by a different company they changed the name to "Puget sound Healthcare" It takes a lot of energy and time to build up a great team of nurses, rehab team, management and all. Due to the fact that they are always understaffed we can easily say that It's not an easy turn around for this facility to be successful. I see that each and everyone that is working in this facility works really hard especially the rehab team and most importantly the nurses. If the rehab team and nurses can devide themselves just to meet their patient standard of care, they would. I would say give this facility a chance because inside this building is a great of team members that are working hard to give the care and support that our love one needs.

Be careful moving in to this park. It is beautiful but be ready to lose power that is underground…read moreand 60 years old. Four residents, me included, lost our power for 7 days a week ago. Lost all food plus displacement for 7 days. Management offered to put us in hotel which would have cost approx. At least 80 bucks a night, I turned down as I have a dog and he was a priority. So.... When finally got power back, manager ask us to write letters on what we lost and how we turned down hotel and why. We all did, hoping that we would just get July's rent knocked off. We figured we could recoup some ... Nope took off 250.00 for the month and I heard from a neighbor not Howard, manager that was it, no conversation. I actually believed the manager saying he had our backs, my mistake.

Site description says $600 month for RV site but that a lower rate could be negotiated for longer…read morestays. Called and inquired and was told the rate was nonnegotiable. When I mentioned what was advertised - and how could I get a lower rate, the person who answered the phone said 'go somewhere else'. Her manner was really rude.

I spend a lot of time in Adult Family Homes as a Home Health/Hospice nurse. I have to say Blue…read moreHaven Adult Family Home is run very well. The home is very clean and well staffed by happy and attentive caregivers. The owner is at the home frequently and responsive to any issues. When I arrive at the home to provide care, I see well cared for residents that look genuinely happy. I would not hesitate to refer this Adult Family Home to friends who are looking for a very safe and high quality home.

From the owner: Blue Haven Adult Family Home offers a family like environment with the higher standard of care for…read moreseniors that cannot live at home any longer.

I lived here for 4 years. The horrible management they act like you're in prison here. The way that…read morethey address you, they treat you like a child, they don't never want to help you, they say they're pet friendly, but they have nowhere for your animals. Except for inside your apartment, it takes forever to get any maintenance done. This is supposed to be our forever home and we're completely I am miserable here and I know several other people are, oh yeah, and don't forget, there's a drug dealer on every floor so unless you do methamphetamines, don't bother moving in here. It's full of trespassers and drug dealers they don't allow dogs in the common areas when they say they're pet friendly or animals period even if they're emotionally support, licensed dogs or not. And there's absolutely no parking ever, because all of the people here to hear take Uber all the spots that don't live here and they don't even do nothing about it at night time.So you have to park down the street and walk home

Don't trust your family in this apartment complex staff are nice management rude and lacking…read morecivility. My Mom was one of the first tenants in the building. She keeps an impeccable apartment and has been asked by management to show her apartment for corporate inspections may times throughout the years.. She is an active until I asked management to knock on her door and they told me it was procedure to call the police. I live in Arizona and it was challenging to reach police. However, I understood and respected their policy. Today my Mom was involved in a minor car accident. Police and EMS treated her at the scene and an officer. Kindly escorted her back to her apartment parking lot, where she discovered a person illegally parked in her paid spot. I made several calls to the staff before me they elevated the call to emergency status. I asked for the tow truck company myself and they refused to give it. They said it is against policy. I asked if one of the many staff members could take a short walk to the parking lot to watch my mom's car while she use the restroom. She was so discombobulated that she accidentally locked her keys and purse in her car. Leave them unattended and she was locked out of the building. I called the apartment manager. They did not come to her aid to let her in the building nor have they called the tow truck company. They were continuing to wait for a Security company to towing. The literally watched while a resident did the decent thing and rendered aid to my and also had someone unlock her car. this who lives on site was rendering manager told her to move her car because she was loitering. Who does that who watches a senior in distress doesn't get out of her office to at least communicate the status of the tow truck or ETA. I continue to make calls and was told I have to call the police which I did. I finally got the tow truck company number who told me much later that no one from the The Reserve management had contacted them. My mom. is 86 years old and I let them know that she is in frail health and they were letting her sit outside in the cold without any staff going out to communicate with her anything about the tow truck or offering her any compassion. You do not want to have your family members in a place like thi..... a long history of unsanitary conditions, infestations, and terrible for seniors. Well, they have made progress in cleaning up. They deeply need to train staff on how to respect and appreciate the seniors who pay their salaries through their rent and other superfluous fees. I am moving my mom out of there as soon as possible.

My dad and step mom live there, extremely caring place! Shane is great!…read moreThe team is fantastic! I bring my dog in Brutus, they encourage pets!

I'm a resident at Merrill Gardens Tukwila and really enjoy living here. The activity staff Duwayne,…read moreBryn and Junior are always so kind and helpful. My fellow residents that I live with are also nice and make the living experience better!

Beautiful home and amazing staff. After placing my dad in a few different assisted living…read morefacilities, we found the Des Moines AFH, as he was needing a higher level of care. I'm so pleased with the services and the home he is now in! No longer do I worry if he's being fed, bathed or cared for. Even after just a week, his condition has improved so much. Highly recommended!!

My mother is a resident at #1 Freedom Adult Family Home. It is difficult to make decisions for our…read moreparents as they need more help. Moving my mom to this beautiful home was the best decision. If you are looking for a place for your loved one, I highly recommend this home. My mother tells me everyday that she feels so spoiled and well taken care of here. All of the staff are so caring and thoughtful. I don't worry at all about the care my mother is getting here. She is treated like a well loved family member.

From the owner: #1 Freedom Adult Family Home LLC is a home to seniors and retired residents. Vacancies are…read moreavailable - contact us today!

Wonderful staff, they are very helpful and kind to others…read more Place was pretty clean and the residents were very kind. Great location with an amazing view of the sunset from the deck. Also a red robin near by. Overall a really nice place, especally considering most senior buildings ive been to often seem to have robot-like staff members and ornery residents. But not here, it's nice. For me atleast :)