Pros: - Austin, John & Terry. They are so so nice and really do a great job of keeping this place running! - The unit features, like 16 foot ceilings and concrete floors - Location to First Horizon and good food like Sonnys, Steam Boys, Jack Browns etc. - Community is kept really clean - Neighbors are super nice! Making friends is easy here Cons: - Poor Quality Control. We had no hot water upon move-in. Who turns over a new water heater without testing it!? Took 2 days to fix. Then after a month it started to give out - turns out the thermostat was installed incorrectly. We also had AC condensation leaking into the bathroom during our first week. - Communication. We are 2 tenants on the lease. One couldn't login to the portal so we emailed asking what to do - no response. Thankfully we just did it through my account but when we followed up, the only info we got was to click the 'forgot password' link. Of course we did that, so we just used mine going forward. We also asked both names to be written inside the mailbox and got told to submit a request to usps. Uh, it's literally written in pen on a piece of paper, the disconnect was real. We were also renting a unit sight unseen since they were under construction. We got told they were going to put up a little fence and may even paint the wall facing our unit- this was important to us since all 3 of our windows faced this area. Well, come to find out after 2 months of living there, there were no plans like that at all. Also, we are right on the path where some residents relieve their dogs. So our view consisted of a gloomy wall and dogs pooping. We put in our notice to vacate and pretty much from that day, they removed us from the mailing list- ouch. When I inquired about not receiving anything, they even lied and said 'I see you were included'. We were getting email just fine until the notice but thankfully our neighbors are keeping us in the loop. We still had the unit for 60 days since that's their policy but felt like we got kicked to the curb. Lastly, sent them an email about actually vacating the unit early and got zero confirmation and I guess that's fine, but when I got to the unit a couple days later our lights were on. So you don't respond and don't care that we're still on the hook for electricity? Rude. - Not dog friendly in the practical sense. Okay let me explain, yes they allow dogs .... But the hallways echo so loud that there's always dogs getting set off and barking. You can hear everything in the hallways. The dog park is nice but if it's 80 degrees and up, it's too hot for their little feet and burns them. It also reeks of urine and gets the bottom of your shoes sticky, we checked it out a couple times and that was enough. The sidewalks have no grass except a couple small patches in front of leasing and the walk to bicentennial will get you nearly run over. We have also been verbally assaulted by a couple crazies there - even called police on one, so it's not the safest. All in all, it's alright. You could definitely do better and definitely do worse. Update: Since we vacated the unit early, they were able to take the keys and actually finished out our lease early. That was actually a pleasant surprise. At least we get to end on a good-ish note. read more

Vista Germantown - Water heater needed repair twice in our 3 months here. - Apartments Near Me - Nashville, Tennessee

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Just moved here and can't say enough about how friendly the staff are! The proximity to all things downtown & Germantown are unmatched for the price. I shopped a few of the other communities and some felt too bland, too cookie cutter and staff was cold, or felt way too pretentious--but this community instantly felt warm and welcoming. As a single female I liked all the locked and controlled access everywhere, lots of parking in the garage, loads of amenities too, but I am really looking forward to meeting new friends here with their events! Bonus points: I was worried about where I could safely walk my dog but they have a rooftop dog park and even have a pet spa with legit grooming tools! Other places had similar to this but were tiny spaces, weren't clean, or the overall costs were sky high. Vista was the best bang for my buck overall. The only thing I wish they had is a rooftop lounge/resident space with all the city views since we are so close to it. read more

My experience at VISTA includes a Huge Pile of Dog Feces by my door every day, grounds are NOT kept clean. My Apt. was broken into , VISTA refuses to turn over Quote, Security footage to my Attorney. Why are they protecting thieves unless it shows one of their employees? ? 4th act on their part to be dishonest + horrible company, my Jefferson St. Condo flooded with sewer water, left for many days w/promises unfulfilled. .2ft of sewer water on carpet they refuse to replace carpet + pad leaving apt. noxious uninhabitable. Refuses to let us out of Lease on condo that makes us puke with bacteria. **PLEASE AVOID VISTA** read more

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I just moved here from Vegas and honestly have never rented an apartment since I was in college. Brian from the office worked with my tight move in schedule and luckily, I was able to score a 2nd floor apartment that faces 5th and Madison. Austin the maintenance guy and Kenny are EXCELLENT additions to the complex. Everyone is super dog friendly and my little guy loves it here. I love that I can walk to the Farmers Market and run in the bicentennial park - which is literally my backyard. If you're a foodie like me - prepare to gain at least 15 pounds living here. I am addicted to the crepes and check out Cochon Butcher (yes, same one from NOLA). Edited: This establishment has gone down since the last management. First off, there are so many places in Germantown that has dog facilities. Vista does not and they charge a hefty premium to house your dogs. ($30-40 a month?). No park or anything for them. Also, in their contracts they ask you to leave your apartment broom clean but charged me when in fact I did leave it "broom cleaned" read more

I love living at Vista! The staff and management are wonderful and responsive throughout all hours of the day. If you need to address something, your calls will be answered and message will never go ignored. The cleanliness is beyond compare. Upon my first viewing, I was impressed and that has not changed. As a mid-20s female, I've never felt safer. Between the building security and friendly neighbors, Vista really does feel like home. The management really does go out of their way to ensure everyone has a chance to mingle and feel part of the community by throwing events and parties upon holidays and season changes. If you're looking to be close to downtown, part of a community, and not break the bank - check out Vista for sure. read more

Starting my second year at Vista. The staff is awesome. The apartment is spectacular and the location can't be beat. I have called maintenance at 9:30 p.m. and they arrived in 30 minutes and fixed my AC. I have zero complaints. If you are looking at ratings from 3-4 years ago, disregard, this place is great. read more

OK, so the glitz and glam of this development sucked me in: the white granite, the polished concrete floors, the high ceilings, the cute craftsman front door, etc. That Germantown is in such close proximity to downtown and the Farmer's Market sealed the deal. As it turns out, though, there's not much happening in Germantown. And the surrounding area is pretty frightening. The day I moved in I was mad-dogged in my uhaul by some ridiculous gang-banger at the gas station a block away. Germantown is "transitional", so if you enjoy an element of danger, you may like it. Upon closer inspection of the apartments themselves, it's clear that the workmanship is second rate. I get the impression that they were/are rushing to finish because everything is just a little off. The cabinets are scuffed and don't close quite right (the cabinets, by the way, are exceptionally cheap). There is a giant gap under the door and when I asked for it to be fixed, was told it was necessary for "air flow" into the apartment (everyone on my floor has been forced to purchased those draft guards that you slip onto the bottom of drafty doors). There was a problem with the shower that flooded my bathroom every time I took a shower (to be fair, this was fixed this promptly). Finally, there are still no screens on any of the windows for any of us. The staff is, admittedly, friendly and attentive. With the exception of the screens and door, they've fixed the other major problems. It is a complex that is still being built, so it is of no surprise that there are some issues. I still don't think, however, that the quality justifies the price tag. There are similar apartments in far better neighborhoods for the same rent, with presumably fewer headaches. read more

Rent went from 2200 for 2 bedroom. Raised rent for renewal $500 and since month to month can lock in for $2900 by extending. They get you in and will raise rent by over 30%. Be very cautious read more

Save your wallet and look elsewhere. There's really only two reasons to be here and multiple reasons not to. Location is great, your neighbors will be great. HOWEVER, the staff are terrible. Maybe it's the leasing company, but the staff do everything possible to screw you out of more money. The tiniest little things will be an extra surpsied $50 added on to your monthly rent. And if you don't look closely, you won't even notice. Things you will miss if you don't read the long amount of pages of lease that you have to sign. Maintenance takes forever. I've had people tell me it didn't take long for them. Maybe it's just me. But I waited ten months in my place to get a screw that was missing put on my bathroom cabinet door. It didn't close correctly for ten months! Not to mention all of the other issues in my apt done incorrectly. Probably because the apartment that I had originally held (paid the fee and everything), was "accidentally" leased to someone else. Just like that... "whoops." And I've heard from other neighbors that I'm not the only one that's happened to. Do yourself a favor and look elsewhere. Not worth the pain and ridiculous amounts of money. read more

The Vista is easily one of the best places to live in Nashville. It's close to everything, has an amazing vibrant community of nice people, beautiful pool, gym and recreational space. I moved here simply because of the great location and didn't think I'd be using all the other stuff. I was very wrong. The staff really does a great job of making this place feel very welcoming. I didn't know anyone coming to Nashville and go out with friends from Vista on a regular basis. The boring stuff is pretty good too. I didn't really care about having a garage but it has been so nice to never worry about parking spots or rolling up the windows. The trash shoot has been pretty awesome so we dont have to take the trash all the way to the bottom. Misty, Alli and all the other staff have been extremely helpful with any and all problems that arise. I had a problem with the dishwasher and they had it fixed within 20 minutes. Very impressive and nice to have people there to help you whenever you need it. read more

I want to start out by saying that my boyfriend and I do not live here, but we were suppose to! Here's what happened and the reason that we do not. We were suppose to move in May 28th, which was a Tuesday. I received an email at 4pm on the 24th, which was Friday stating that they would have to move up our move in day about a week! They couldn't be bothered to call us regarding something like this?? So, as of the 28th my boyfriend and I had no where to live! They kept stating that the current tenant was suppose to move out, and they had not recieved his keys yet. The most frustrating thing was they kept pushing the move in date up, and the customer service was just not the greatest when you have to deal with a situation like this. We finally had enough, and we needed a place to live, so we found another complex to move in to. I really don't like being negative, but I just wanted to make people aware of what could happen. If they would have handled it it differently we may be living there now, and it's a shame because we were really excited about it. read more

I've been meaning to write a review after living here from May to November 2013. We rented a unit with a city view facing Jefferson st. We loved the hardwood floors and our apartment itself. The finishes had a nice touch and sitting from the living room every night with a view of the Nashville skyline, you could never go wrong. The pool on the weekends got pretty interesting to say the least. More of an upbeat younger crowd overtaking the area. During the week nights my fiancé and I would grill out a couple times a week and sit by the fire pit with the TV outside. That was a perk. In my opinion the facility was well maintained. I forget the facility guys name but he was always nice and willing to help with anything. Such as moving in and helping discard our boxes etc.. We really enjoyed the neighborhood there as it felt safe as long as you didn't go as far as Kroger. There are some nice little boutique restaurants and a crepe cafe across the street and a nice dinner spot called Silo that was adjacent to the complex. The bicentennial park which is across from Jefferson street was really nice to take the dog there for a walk. We did a good bit of running there too which was nice as well as around the city. I think it was definitely an up and coming spot. Germantown festival and bier run is also held right there in Germantown which was awesome to be apart of. We definitely miss living here. read more

Location Location Location. Vista is near everything in Germantown and just a short Uber anywhere around town. I've lived here just over 2 years and have enjoyed all of it. Pool, Gym, Lounge & lots of planned events!! The office staff & maintenance guys are always friendly and helpful! read more

I have loved living here for the past year and would suggest it to anyone especially if you are new to Nashville! Vista has helped me transition well from small-town Wisconsin! Love the front desk ladies too ;) read more

If you're looking for an apartment that fits in your budget close to downtown, you're found it! We absolutely love it. The staff are super friendly and helpful! Maintenance is 24-7 and come quick if needed. Our apartment is quiet. We never hear anyone next to us.. only in the hallway sometimes but that's a given. It's very safe. (One of the main reasons we chose it) You have to have a key fab getting into the building, including parking garage. We definitely would recommend to anyone! We will be extending our lease for sure! read more

The best decision I ever made when I relocated to Nashville was choosing Vista! It is the absolute perfect location; a $5 Uber to almost anywhere while maintaining a quaint dog-friendly atmosphere surrounded by unique shops and eateries. I love it here and don't plan on leaving! read more

DO NOT move into this apartment complex. Ignore how cute it is and the location. The staff and maintenance are extremely slow and do not pay attention. I have a few examples.... 1) I have 14 foot high ceilings here and my fire alarm started beeping on a Friday night. I was not able to get someone to come until Monday morning because it was not an "emergency" 2) my faucet for my bathtub broke on a Wednesday night at 830 PM and the emergency maintenance line did not respond until the next morning this obviously highly impacted my water bill that month. 3)the fire alarm goes off at least 4 times a month in the middle of the night and no one lives on site to help facilitate or stop the alarms. I have lived in 3 different apartment complexes in Nashville and this has by far been the worst experience. Go somewhere else!! read more

I love these apartments! I've lived in a couple different apartment communities and this is by far the best in Nashville. They keep everything very clean. I love the "pet lounge" they added - which is so nice on rainy or colder days and there is an amazing dog washing station. You can walk to most everything in Germantown. And one of the best parts is that the staff is so friendly and attentive to things - they do their job right and go out of their way. Parking is great and the building is very secure. The workout facility is great as well. read more

Location CAN'T be beat! So many great bars and restaurants in the area. The staff is amazing, the price is in line with the neighborhood. The pool is always fun in the summer (but not too crazy). Also VERY dog friendly! The roof deck dog park is a great amenity! read more

The staff and management are very friendly. They remember your name and make you feel like you're part of a community. They also respond to request in a timely fashion. If you're not a dog lover it can be a little overwhelming at times. You may have to deal with random dogs sniffing you in the elevator and dogs barking in the middle of the night. I've also came across dog feces in the hallway. However, they seem to clean it up fast and the dogs don't bother me. With that being said... I enjoy living here. The location and staff are wonderful. It seems very safe and well cared for. read more

Vista Germantown is by far the best apartment I have ever lived in. The management is amazing-they make sure that any issues are taken care of immediately, they host fun events each month, and they know most residents by name! The building is always kept very clean. The pool, grill area, parking garage, fitness center, and pet lounge are just a few perks that Vista provides. I would recommend this apartment to everyone! read more

I'm actually shocked that Vista is getting a not so nice rep on yelp. Especially because I use yelp for everything! I'm going on my third year living in Vista and it's my favorite apartment I've ever lived in. The staff is like family and the maintenance team is the best! It's one of the only places downtown with a pool, a nice gym, and dog friendly. It's so close to some of the best restaurants in Nashville, but far enough from downtown the traffic isn't bad. The best part is the parking garage. It's so safe, and you need a key fab to get around. The apartments themselves are beautiful, and way more bang for your buck vs. the gulch. read more

I have lived at Vista for over 4 years and it is THE BEST place to live!!! Not only have I made the best friends in my building but the management is wonderful. If you're looking for an amazing place to live near downtown in an awesome neighborhood, I highly recommend!! :) read more

I can't speak to the quality of these units on the inside because I haven't been inside, but the outside is gorgeous. Regarding the previous poster's assertion that Germantown is "transitional" - ridiculous. I've been a Germantown/Salemtown resident since 2006 and even then it had already passed being a transitional urban neighborhood. Germantown has multiple restaurants, a coffee shop, a cupcake shop, a gourmet chocolate shop, art galleries and a wonderful neighborhood park. Plus it borders the Bi-Centennial Mall and Farmer's Market (and the Cumberland River). Yes, you may see a homeless person wonder through the neighborhood every now and then. That's never going to change - it's downtown Nashville. Yes, there are projects near by - also a fixed trait of downtown Nashville (thanks city planners). The Capital District (Gemantown, Salemtown, Buena Vista and Hope Gardens is the very best Nashville has to offer in urban neighborhood and Germantown is the prize of them all. Remember, this is Nashville, not LA and not Atlanta. read more

My husband, myself and our doggos LOVE Vista !!! The location cannot be beat and we literally have the most amazing apartment we could have asked for when we made the move to Nashville a year ago. We say all the time that the only way we are leaving this place is if we buy somewhere!! The staff is so friendly and helpful. Our dogs LOVE LOVE LOVE Austin and John. The staff always go out of their way to give our pups extra special loving which was so nice when we were getting them used to their new surroundings. The complex is always doing small events for their residents and it's a great way to get to know your neighbors! So happy we made Vista our new home. read more

Do yourself a favor and seek housing elsewhere. While everything appears nice, the noise level is enough to make you want to pull your hair out. I have a friend who lives in the corner, and she doesn't have the same problem - but if you have neighbors, be prepared to listen to everything they do. It is 3:00 a.m. and I am so exhausted from listening to the couple next door fight, I am moved to write this review. Also, word to the wise, DO NOT rent an apartment facing the pool. Apparently it is a permanent Spring Break in the pool area, and the noise goes very very late. If flip cup in a crowded pool with kids pouring beers over each other's heads on a weekly basis appeals to you, by all means, bring out the Mardi Gras beads. The average age here must be 21-22 because it feels like a dorm room. Most of the kids have very little respect for the upper 20s-30s+ who actually work for a living - particularly in the summer. Like I said, my friend has not had the same noise problems I have had, but she lives in a back corner with only one neighbor. There are lots of other apartments in the area where you won't pay as much to re-live college life. read more

One of the best apartments in Nashville! Great amenities including a fun pool area, cozy fire pit, and a fantastic fitness room. The staff stays engaged in the neighborhood and hosts many fun social events. Short walk from Bicentenial Park and plenty of Germantown shops and resturants. read more

I cannot say how thankful I am to be living in Vista Germantown. We are currently stranded in NYC for what is now closer to a week than the scheduled weekend vacation we intended. We have two cats that had enough food and water for the original 2-3 days we were planning on being gone, and with the inclement weather in Nashville, no good way to get friends or family to take care of or even check on them. We called the manager (Carrie) at Vista, who offered to go in and bring her own supply of cat food to take care of our kitties. When she was unable to get in because of road conditions, the administrative assistant (Jae) took care of it. Jae later went back to our apartment at our request to check our computer for important work information that needed to be taken care of before we would be back in town. Everyone at Vista Germantown (the aforementioned Carrie and Jae as well as asst manager Brian and multiple amazing maintenance staff) has always been incredibly helpful and pleasant, ever since we moved in 6 months ago, but they have just gone above and beyond to help us this week, and I am not sure how we will be able to adequately express our appreciation. I cannot say enough good things about Vista Germantown! read more

Do not stay here whatever you do this place is a nightmare. When I arrived the room was trashed towels and water bottles were left everywhere and the beds weren't made. I called the front desk and they told me someone would come to clean & that I would receive a gift card for the inconvenience of my room being dirty but I never received it. My family and I went out then came back and parked in their "highly secured parking garage" that they provided for us to stay in that is in fact connected to their property even though they say other wise. The next morning I went to the parking garage to find that my car was gone so I called the police to tell them that my car had been stolen then went back to the apartment and told the workers that my car was stolen and they acted like it was no big deal and told me to wait in my room until the police arrived to file a report. So the police finally arrived and I told them everything that happened. Then they finally found footage of two men somehow gaining access to the parking garage breaking into my car and stealing it. Then I was told that they would provide me with an Uber for the inconvenience of my car being stolen but of course that wasn't provided to me. This place is a joke and I would not suggest for anyone to waste their time or money staying here. read more