This storage facility was the BEST one I have ever used in the Tri-cities. It's comforting to know that the manager is on-site and active. The unit and storage area lot (i.e. the whole place) is paved and kept clean/maintained. The rules are clearly defined and followed which I appreciate in a place where I'm storing my stuff and not there all of the time. Most of the storage areas I've used in the past seemed less professional, less friendly and less active so in these 3 areas... Vista Park Storage exceeded my expectations...and would HIGHLY recommend it to anyone valuing those aspects of a storage place. read more

We needed a couple storage sheds while we transitioned from one home to another. Chris was extremely professional, helpful, and honest with us throughout that entire transition. He goes above and beyond for customers! Their prices are great as well. I would highly recommend Vista Park Mini Storage to anyone needing extra storage space. read more

good storage facilitie. nice central location. hours arnt the best but overall good spot

I know this is long but PLEASE read all the way through if you're considering this storage unit. I feel bad writing this review because my first experience about a year ago with Dana at Vista Park Storage was pleasant and professional - I left a wonderful review (but updating now). 3 months ago, my boyfriend and I needed a storage unit for our move and we left a good review then too because the move in experience was great. Dana got us the right size unit with no pressure at a fair price and he got us all the move in supplies we needed. The grounds were clean and secure so I appreciate that. I will just list out the weird experiences in order? They get strange. 1. Dana does his "rounds" on the grounds to check on the units, I suppose, but he'd always stop and talk for a while even if we were short with him and in a hurry. We small talked, though. He asked where we were moving and how it was all going. That's it. This happened a few times that we were there, even when we had other people helping us get things done. We never gave notice that we were leaving and our unit was clearly full. 2. The next day, or so, my boyfriend got a call but he was driving and didn't answer. Immediately after, I got a call from the same number and answered. It was Dana asking when we'd be out. I let him know that we are still working on the move so it was too early to tell and I would definitely contact him when we would be leaving. He seemed okay with that answer but mentioned how he has people from all over needing units... 3. I got a call literally the NEXT day from Dana asking when we'd be out. Again. So yet again, I told him we weren't sure but would let him know. I felt like he was pushing us out, especially when he mentioned other people needing units. 4. Immediately after, I got ANOTHER call from Dana and just couldn't answer because he was making me anxious. He left a long voicemail saying sorry and that he hopes we didn't get the wrong impression because he wishes he could always have customers like us and we can stay as long as we need. I appreciated the apology but I was still uncomfortable being rushed out and constantly questioned by him. 5. A few days later my boyfriend and I went to the unit to get as much as we could. Dana stopped by doing his rounds again and asked where we were moving (which makes me uncomfortable when people ask). He then said he wanted to make sure that I wasn't upset with him for all his calls and that he just wanted to know when we'd give notice but we could stay as long as we needed. My boyfriend told Dana that we literally never gave any indication of us leaving anytime soon so we were confused by his insistence about needing a notice. 6. We finally cleared out the unit and took the lock but we held off on giving notice because we were strongly considering continuing to rent the unit for our odds and ends and wanted to discuss it more. But literally not even 24 hours later, Dana emailed us a move out receipt and closed our account. My boyfriend called him the next morning and Dana made a comment that he wishes we had of given our move out notice sooner because he missed a sale. Are you kidding me?! We literally didn't give notice because we are paying you for a unit that we were planning on keeping longer but he rushed us out even though he continuously told us we were great customers? I just don't get it. I can recognize that times are different thanks to Covid-19, but that doesn't make continuous bad experiences okay. He's friendly, but he also crossed a line with us and made us feel like we did something wrong. He pushed us out for the sake of a new sale. This isn't the type of storage unit where you can go in and out as needed or in a hurry without being bothered. And although he told us we were welcome, we clearly weren't, so he lost a long term customer and we are no longer looking to stay there. As for all the other good reviews on Google, I'm sure a lot of them were honest BUT he was offering a discount for 5 star reviews so just do as much research as you can before making your decision. read more

the manger was amazing kind and friendly answered all my questions took his time explaining how things run at the place overall I'm glad my stuff is safe with a amazing guy on site!! I recommend yall giving this place a look totally worth your money!!! read more

I have been looking for a storage place and pricing them around town. I did not feel comfortable leaving my possessions in some of these places. They did not seem trustworthy and some of the managers were rude. But Dana at Vista Park Storage is amazing! He was friendly, courteous, polite, and he listened to my concerns. He assured me they would take good care of me. And he gave me a great deal! I am so happy with this place. Go see Dana he will take good care of you. read more

I was so impressed with the great customer service Dana provided us. Not only was he helpful in helping in locating my deceased sister's unit but also kept his promise in notifying us when a larger unit became available. I'm very happy with our experience. The storage units are kept very clean and safe. read more

EXCEPTIONAL customer service from Dana. He found us a spot for our boat (same day). The space was a little tight given the size of our boat but we made it work. Dana, knowing it was difficult getting the boat in the spot had a (larger) spot open within an hour of us leaving and called to offer it to us. Now that's customer service!!! We now have a pull through spot that works perfectly. Thank you Dana Joe & Tammy read more

Wonderful new management, very helpful! They didn't have the size I needed, but found a way a accommodate me with a larger size..great experience all the way around. Thanks again! Shannon read more

We had a great experience with this storage company! Everything went smooth and Dana was so nice and friendly, knowledgeable and just an all around amazing guy. He's definitely passionate about what he does and it shows. I highly recommend them!! read more

I am so grateful to have found Vista Park Storage. Dana, the facility manager, was able to advise me of a pending move-out on just the size unit I needed. He helped me figure out how to get the best price. He put me on a list to be notified as soon as the move-out was complete, which he did. He cleaned the unit completely and it was pristine and ready for me at the terminus of my cross-state move. Dana is competent, responsive, efficient, honest, friendly, hard-working and very helpful. He is clearly serious about the security of the premises. When I struggled with the lock and the heavy door, he drilled the hole bigger and installed a handle for me. Where else can you get that kind of above-and-beyond service? I now not only feel that my belongings are safe, I can easily check on them whenever I want! I have never rented a storage unit before, but for any storage facility qualification I can think of -- secure, clean, accessible, well-run, reasonably priced, friendly and helpful management -- Vista Park has it. read more

Absolutely the rudest . Did not make clear limitations of the unit they offered in the size we needed. Misrepresented and refused access to the unit we paid for. read more