I like to take this moment and mention that the new Northwestern Medical Acute Care Med Center in…read moreGurnee is the most impressive health care facility in our regional area. Their outstanding care is attributed to a number of key factors. The essence of their successful delivery of services is they utilize a process care model. From end to end the focus is on providing consistent quality care, providing simple explanations for each individual task to the patient. We had a family member who had a severe cut due to a kitchen knife. It was very clear that this was a serious cut needing medical attention. We were concerned and started calling provider acute centers until we contacted NMFMC in Gurnee next to the Holiday Inn. Our regular provider (NSHS) was too busy and there were issues with the other acute care centers. We walked in and instead of waiting we got immediate attention. I also noticed that other people coming in also did not have to wait long if they also had serious issues. Even the chairs were more comfortable than other medical facilities. Because of the severity of the cut a number of medical care tasks were performed. It took a while. While waiting I walked up to one of the medical admens and asked how everything was going. The medical admen pulled a screen identifying and mentioning to me the particular patient care task our family member was expereincing and then telling me the next medical procedure that was performed and telling me how long I would have to wait. Having a healthcare IT background I was immediately impressed. This was the first time I had encountered process oriented patient care. To top it off the Dr A and the J shared some comic relief with our family member during the beginning of the patient - doc - nurse encounter. Laughter and happyness is a great pain deterrent, calming intial concerns. , My suggestion to anyone is even if Northwestern Medical is out of your network, when you have an immediate care need, drive the extra distance, spend a little more, and experience a great healthcare outcome! Northwestern Medical just might be a uncommon healthcare provider which has successfully converged the practices of healthcare, process, patient care, and empathy, generating great family - medical outcomes. DSoley - Chicago area

I have been a patient of Dr Puthenveetil for over years now and hope to be for many more years. Dr…read moreis a great listener, and I feel we work together as a team to keep me healthy. Never had a problem here.

Don't be misguided by commentary of reviewers of 4+ years ago. I would have agreed with…read morethem....then. I was a long-time patient at this office and have watched firsthand the cliff this practice has jumped off. If you're searching for a reliable primary care doctor near Libertyville or Gurnee, avoid Dr. Peter Puthenveetil at Greenleaf Medical Associates. He no longer prioritizes patient care--just Ozempic, Botox, and the cash flow. The medical staff is robotic, unhelpful, and disengaged. Communication is nonexistent, with exception of a termination letter from their practice. There's no real support or follow-through. It's a disorganized, reactive office that leaves patients chasing basic care. There is no longer any partnership in your health here--just profits over people. Stay far away.

Absolutely appalled by this "doctor". I was admitted to the hospital 10 days post partum from…read morebirthing my son due to a uterine infection and kidney infection. When I showed up there at 4 am I was in immense pain. I had the worst migraine I've ever had in my life. I had been taking Tylenol and ibuprofen for the past 12 hours and it didn't help at all. Doctor Pallan came into my hospital room at 5 am. The room was dark and he didn't turn the lights on. He asked why I was there and I explained my symptoms. I told him I was in immense pain and if I could have something to help my migraine. He told me Tylenol. I explained that I had already taken Tylenol and that it hadn't helped. So I asked again for something else. He then said "you don't really look or sound that sick, I think you're fine". And left my room. THIS WAS AT 5am in a dark room where he couldn't see me. An hour later my fever was up to 102. I begged my nurse for relief from my pain. She was following suit with the doctor and said Tylenol only. I was infuriated. They treat you like drug addicts. I told her I didn't care if it wasn't a narcotic, I would take anything to stop the migraine, I suggested medicine that treats migraines. Another doctor came in and checked me and prescribed norco. Within a few hours my migraine was feeling a bit better. Within 12 hours it was gone and I didn't need the medicine anymore. Pallan is not empathetic at all. I ended up in the hospital for 3 days. Which is crazy since he said I didn't "look or talk like I was sick".

Don't go here! They will make a appointment with a certain doctor and then do the switch on you…read moreand try to stick you with a brand new doctor without telling you after waiting 3 months for the appointment. They also have a law suit against them too. Incompetence at its finest.

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Waukegan clinic today.

Front of office staff have a REALLY hard job. Today when I was making an appointment the computer…read morewould not let SONIA allow me to make an appointment because I allegedly have 5 no shows on my record from 2018. Long story short SONIA straightened it all out and I have my appointment for Friday. This took her a considerable amount of time and patience. She also updated my insurance info. Competent office staff is very important. Shout out to SONIA.

New patient was 1 minute late literally and did NOT take us in. Very unprofessional, staff was not…read morecommunicating the day prior everything has to be ready by the time you come. No 1 minute past. Is this really what you want.

My family has been going to Dr Kim for over ten years. His wife & him are a cute Korean couple that…read moretruly cares about their patients. They do blood work just to make sure everything is okay. They go above and beyond.

My physician retired and after a serious injury, I needed care. In a rehab / nursing home Dr…read more Podolskiy visited me after I requested , and has been my doctor for three years now. The office is friendly and professional.I value his expertise, knowledge and helpful advice in returning to and maintaining the best wellness practices for good health.

This practice is excellent and service is great. however, what makes it stand out from the rest…read moreis Gavhar, their medical assistant. she makes every visit feel special. I have never felt more at ease in a doctor's office.

Dr. Olinger delivered my son in 2001. He is a kind man and very patient. Matthew will be graduating…read morehigh school 2019. Dr. Olinger is always helpful and understanding. Caring about his patients wholeheartedly.