I have been coming to this office for many years, no matter which Dr. I see, Dr. Diaz, Dr. Patel, or Dr. Kovak, they always remember me, ask how things are going, how my family is, etc. They put customer service first. Even their office staff, they all make everyone feel welcomed and special. Even after moving 45 minutes away, I still come to Gilroy to see! read more

We have been long time clients. Our whole family sees Dr. Patel. They always make time for us and our visits are fun. Great recommendations on glasses and style. The selection is fabulous and I received my glasses so fast. I recommend them to everyone. read more

I have been going Visual Edge since it opened! The entire staff from doctors to admin to opticians are really knowledgeable, polite, and friendly. Dr. Patel has been my eye doctor for over 15 years. His eye exams are very thorough. When I compare my experience seeing an optometrist at Kaiser versus Visual Edge there is no comparison. I never feel rushed out the door and all of my questions and concerns are always addressed. Dr. Patel is very comprehensive and does a lot of screening tests to ensure your eyes are healthy. After my eye exams I am always approached by the opticians who help me pick out the most appropriate contact lenses and frames. I'm always so impressed by the selection of eye glasses that Visual Edge carriers. They have something for everyone ranging from high end to affordable. read more

Dr. Patel is extremely knowledgeable, thorough, and answers any questions I have. Dr. Patel has been my optometrist for decades. The office staff from front desk to techs/opticians are very friendly and helpful in selection of eyewear/contacts. The office is clean, calm, and well decorated! Thank you for my vision care. I would highly recommend Visual Edge Optometric Group. read more

Stay away as far as you can from this place! My prescription was wrong when given to me by Doctor Isabella S. Diaz. I usually buy glasses from Costco but get the prescription from a different location, and unfortunately I picked the wrong place. When I received my glasses from Costco, I noticed that out of my left eye I was seeing blurry. I asked the optometrist at Costco what the problem might be, and they provided some answers but told me to go back to my actual optometrist and if there was a change they would be happy to change the prescription at no cost. Which I did and apparently because I got my glasses at a different location, Visual Edge did not want to help at all and wanted to charge me to get my glasses checked (about $35) and charge me extra to get checked by the doctor (which is a couple hundred dollars). I told them I didn't want my glasses checked, only to see if the doctor actually gave me the right prescription. But even if it's the doctor fault, they will charge you. They also came up with silly answers when I asked why the left eye was seeing blurry: the technician said that my glasses weren't lined up with my pupil, which was insane because I could see through the right just fine, even though she said the right lens was "off". When I told the technician that I could see from the right, she ended up saying that costco optometrists aren't professional or trained, and that probably I was not good in health that maybe I had diabetes! (Even if I got my health checked by an actual doctor last week and results came out excellent). But the message I got from them was that because I DID NOT buy glasses from them, they WILL NOT help me or anyone out. So I ended up going back to Costco optometrist and told them my situation and were happy help me. Where they told me that I did RECEIVE INCORRECT prescription from Visual Edge, I actually needed more prescription on the left eye. read more

Amazing doctors, friendly, professional and welcoming office! My family and I have been getting our eye care from Visual Edge for years because they treat us well! read more

I received the best customer service from Visual Edge. I had almost no wait time when I showed up for my appointment. I was quickly taken to that back and had my visual field checked, pressure, and cover test. After the testing was done I was taken to Dr. Diaz exam room. She explained my test result and told me everything looked normal. We went through the exam process and she dialed in my prescription. She told me that there weren't any changes to my prescription and I was handed off to one of techs. They have a great selection of frames everything from something basic all the way up to high end designer. Over all my experience was pleasant and I felt like Dr.Diaz was and authority in her field. read more

The eye doctor is nice and competent. He must be unaware that his staff do not match his capabilities - which is too bad. I just moved to the area. Visited Visual Edge based on info from Yelp. Provided staff with the boxes of my old contacts and just wanted a re-order. They told me it was required to have a check up. I said, "okay, I just need my new contacts quickly as I'm on my last pair". A month later the office staff were still bumbling around with paperwork and a comedy of errors so simple it got embarrassing. Eventually I called my old eye doctor several hours drive away. He had my papers transferred. He couldn't believe it either. He told me they had all the paperwork they needed to complete the order. He mailed my new contacts to me in 3 days. I'd pass on Visual Edge unless you have alot of time, money and patience you feel like squandering. PS...I asked around after my experience and my dog walker told me her mother had a bad experience with this place -that pretty much matched my experience. read more

Sure, I have to drive all the way to Gilroy for my annual eye checkups! But hey, it's so worth it. Dr.Paresh (aka Par) Patel and his team are professional and friendly. So far, they've never made me wait, the appointments are always on time. His front desk crew is also friendly and helpful. read more

Been coming here ever since the board started getting fuzzy back in the good old days of high school. That was when Dr. Brown told me the story of my extreme nearsightedness. And when I say story, I literally mean he tells you a detailed story about your eyes and how they've developed their inevitable problems. Dr. Brown is super friendly, very thorough, and a funny man to see if you've got the time. I feel as though he's a big hit with the kiddos that come in. If you're not so much into story time and prefer someone more to the point, Dr. Patel is an excellent choice. Dr. Patel is also a nice and friendly man that gets the job done well. You really can't go wrong with anyone here. It really just depends on what type of personality you prefer. The rest of the staff is friendly and very helpful with everything from making appointments to choosing frames. Speaking of frames, they do have a pretty good selection of frames and sunglasses. They are a bit on the pricier side but, if you've got insurance, prices aren't too bad. Overall, Visual Edge is a great place for any and all eye problems. And if you don't have eye problems.... well I don't know why you're reading this but, lucky you. read more

The consultation was great! They were very helpful in picking out my glasses! Their blue light glasses options are great and have really helped while I am looking at screens for a while. read more

Visual Edge Optometric Group - Tom fors blue light glasses - Optometrists Near Me - Gilroy, California

I had a great experience at Visual Edge! Being my first eye exam in years, I went in a bit nervous with not knowing what to expect. Thankfully the front desk staff went above and beyond to provide me with an enjoyable experience. Dr. Diaz was friendly, professional and knowledgeable. I very much appreciated Alex's patience and knowledge to help me pick out the perfect frames. They were shipped to me within two weeks and I absolutely love them. My whole visit was easy and enjoyable. Looking forward to returning! read more

This place is horrible! Dr did an exam on my daughter and the contact lens prescription that I was given doesn't work! I had to wait a couple of months to fill prescription bc she still had some from before. When she put contacts on she said her right eye hurt. When I called they said it was "normal" for a new prescription and that she would get used to them. I waited another month and realized that my daughter was only wearing her glasses so I asked her about her contacts and she said they never got better. Called office and they want to charge me another $70 for an eye exam. So now I have to pay bc the dr made a mistake ? read more

So incredibly frustrated with the office staff! I made my appointment online last week for my eye exam. They never called me so when I called this morning they didn't have it in their calendar at all. So, they put me on schedule for today at 3:30pm. I leave work early, rush home to get my glasses and come in and they say that my appointment is not today... its next week. And it's not only next week, but it's at 10:45 a.m. and not 3:30 like I originally scheduled! I work a very non-flexible job and 5year old twins. So, I have to attempt to do appointments in the late afternoon. When I tell the office staff that that won't work and that I need late afternoon... They tell me they have nothing available for at least 2 weeks. I told them to just forget it and I will find another doctor to start going to! All I got was, "Okay bye!". I swear, customer service is completely LOST on this provider and their staff! EDIT after owner's (Peter K.) comments: I DID call and schedule an appointment for TODAY at 3:30pm which your front office staff did NOT schedule correctly! And from your lack of even trying or attempting to make me a "happy customer", it just confirms your staff's lack of customer service skills. (Add in the rudeness of your office staff with their snide "Okay bye!" which was totally uncalled for and RUDE.) I am planning on following up this with VSP for the absolute ZERO assistance for your staff to take responsibility for their lack of actions. You have now lost a LARGE family of patients. read more

I've been fortunate to be able to go to the same optometrist since I first needed glasses. The office has friendly staff and an easy check in process. There is a good selection of frames and the opticians are helpful when choosing the best frame that fits both your prescription and style. Dr. Patel is very knowledgeable and thorough throughout the exam. Reordering contacts through the phone is a breeze! read more

I happened to find this office online. I was looking for a dr to send my cousin to. He needed an urgent appointment for some eye abrasions. He was worried that the office was going to be less than helpful and thorough since he had Medi-Cal. The office was great. They made an appointment right away and were extremely friendly. They absolutely took the time to help him. Dr. Kovach provided very detailed treatment with patience and understanding. We were absolutely impressed. The best part of it is that they accept Medi-Cal. I would absolutely refer anyone to this office. read more

Worst service I've ever received first they try to bill me for calling a day ahead to cancel! When it says call 24 hours ahead to cancel which I did! Then when I rescheduled for another day! They canceled my appointment on their own because I couldn't answer my phone at work to "confirm" I had an appointment. HELLO MY CONFIRMATION IS ME CALLING TO MAKE AN APPOINTMENT! I wouldn't make one and not show! Not everyone sits at a desk for a job and can be on their phone 24/7 answering every call that comes in! read more

The front office staff and Dr. Peter Kovach are fantastic! I've been a patient for roughly 10 years now. Never a long wait time to be seen. Friendly, knowledgeable staff, no complaints! read more

The eye doctor and staff that work there are super nice and helpful. They take the time to listen to you about any health concerns that you have. Plus lend an empathetic ear to listen also. Large selection of eyewear to choose from . Super clean and they are adhering to the guidelines for COVID-19. Thanks again! Denise Heller read more

After 17 years of prompt, compassionate, professional care, I continue to recommend anyone to Their office! Drs Patel, Kovach, and Dr. Diaz have seen our whole family (6 kids, one with low vision)! As one who wears contacts and glasses, Sima and her team have helped me with their impeccable ability to understand how frames can add style as a great accessory to one's wardrobe! Sima especially is quick to give me her honest opinion of frames based on my face size which makes the yearly decision of "what frames to buy" easy and painless. I love the new and updated styles of frames that the office offers, especially the Tom Ford collection! My son who has low vision sees a specialist for his prescription. Visual Edge has always been amazing at 1) taking his prescription from the other DR. and 2) helping him choose a great frame (taking into account his other disabilities). After moving out of the area, my kids still come to Visual Edge when they need an appointment! Again, do not hesitate to reach out to Visual Edge for your eye care! You will be happy you did! read more

I've been going to Dr. Patel since I was 6-7 (I'm 31 now) and when I moved out of the area the hardest part was accepting I needed a new eye doctor. He is THE BEST ever & you will not regret choosing him. The team is amazing and he is undoubtedly the most caring and genuine eye doctor there is. If I could keep him forever I would, but a 3 hour drive made it hard to maintain. He remembers life events, checks in on family, and really builds a strong patient-doctor relationship that makes it hard to leave. read more

Don't waste your time and money on Visual Edge in Gilroy. My son has a serious medical eye condition so it's vital that his eye glass prescription is made correctly. His prescription was made incorrectly last year and unfortunately this year as well. I do not have confidence in this office / lab. read more

I have been struggling with three pair of glasses for a couple of years: distance, reading and computer! I went in to see Dr. Diaz last week and she introduced me to a new type of contact lens - which I was so scared to try due to vertigo and migraines. I am sooooo grateful and pleasantly surprised that they have worked so well these past few days! It is truly a completely life changing experience! Thank you Dr. Diaz!!!! Ps: it originally took me 20 minutes to get them in but now it's pretty easy! Just gotta find your mojo! And I can see while putting my makeup on again!!!! read more

I have been going to their office since the late 90s. I have to wear special contacts so I need an office that knows what they are doing. From all of the awesome doctors to the professional staff they have to be one of the best doctor offices in the bay area. I moved away about 30 miles to San Jose and I still drive down to Gilroy to see them by far worth every minute of the drive.! read more

My husband and I have been patients at Visual Edge for almost 20 years. Dr. Patel has always been our eye doctor and we have received nothing but the best care from him and his in entire staff. It's a wonderful office and we highly recommend them!! read more

Dr Kovach is great but his opticians are among the pushiest people I've ever met. They push you to upgrade your frames even when you insist you're happy with what you have. They push you to try new technology you've already tried that didn't work for you. They push you to upgrade lense material. They push you to upgrade coatings and on and on. They make you feel stupid if you don't upgrade at every step. DO NOT GO HERE unless you like feeling belittled by very pushy women. read more

I have been coming here for about 10 years. Until my last visit I've been very happy there. They have a new girl with straight long hair that has the personality of a stump. She was very matter of fact and had no idea how to treat loyal customers. As a business owner myself I would be alarmed to find I had an employee that was so discourteous to my customers. I tried to explain my insurance to her but she didn't want to hear it. I then tried to explain what type of glasses I would like and she cut me off and told me here you go these are your choices. The final straw was when she handed me the price and had the wrong insurance info on it because she wouldn't listen to me. I excused myself and walked out of the door. My family spends about 4k a year on glasses and I will be spending that money elsewhere. On a different note I did give it 2 stars as I feel the Dr's here are wonderful and have had nothing but great experiences with my interactions with each one of them. read more

My husband was having an issue with his eye. Dr. Patel checked it out and couldn't find anything wrong, but instead of saying, "We'll check it again later," he said, "Go to your primary care physician and get it checked out." That one sentence sent us on a course of a life-saving operation (having nothing to do with his eye). We are so thankful for Dr. Patel's kindness, compassion, and his knowledge to steer his patients in just the direction they need to go for their best healthcare. He is a wonderful, caring doctor. read more

I love Visual Edge Optometric Group! I had such a wonderful experience from the start of my visit to the end of my visit. The staff was beyond helpful and friendly. I highly recommend them! read more

I've been a patient with visual edge for many years and had always had good experiences. Every time I had bought contacts with them they always assured me that if I didn't use all of my contacts and the boxes were unopened I could return them. Today I went in to do a post-LASIK check up and I took two unopened boxes of contacts I never used to return them, after some hassle they said they could give me a credit, however the credit was half the price of what I paid for them, I still decided to return them since now I have no use for them but I was left with a really bad impression since they didn't follow what they normally say. read more

I have been seeing Dr Paresh Patel over the last 15 years. I appreciate his ability to be clear and concise in explaining my vision challenges/status. The staff have consistently been friendly and polite and I am usually seen within 10 minutes of my appointment. Im appreciative that the office of Visual Edge Optometry has a nice selection of glasses! Best Ella C Santa Cruz read more

Dr.Kovach is the best! Very friendly and explains everything in full detail! I didn't have many questions because he answered them all as he walked me through my examination. The staff is friendly, environment is clean and comfortable. They also have affordable glasses. My glasses were ready exactly in a week. I definitely recommend this place. read more

The eye Dr. did a fine job..but the office workers made a $200 mistake on my bill. My wife and me were both at the office at the same time and here bill reflected the wrong charges per our coverage (VSP), I had to bring it to there attention. The office goes to fast in filling in your charges based on your coverage and you never see the coverage sheet they are working off, verry sloppy with MY money. After three weeks still do not have my glasses and when asked a schedual they gave me and answere that my glasses were taking extra time because they were glass lenses...my wife had hers and they were also glass??? When I asked for them to call they said they would they left the desk, which had a phone, and returned to say that the order is still not complete. I said that was not the answere I was looking for but a date when this would be completed. A second person said she would try to get that answere and re-call for me only to inform me that the place is closed! There was five people working at the front desk but poor service. read more

Dr. Diaz may be a newcomer to Visual Edge Optometry, but she is an excellent fit. She is courteous and friendly and upon meeting her you feel immediately at ease. I benefitted from her expertise in the eye care field as she helped to almost eliminate my dry eye problem with the suggestion of switching over to daily wear lenses. I am grateful to Dr. Diaz for her professional advice and will continue my eye care with Visual Edge because of her. Five stars for Dr. Diaz!!!!! read more

Absolutly love Dr Kovach and his staff. Ive been going there for years. Always go away happy and seeing clearly.

My family and I started going to this office when we moved to Gilroy. Their staff is friendly and very accomdable. Our doctor, Dr Patel, is very knowledgable and friendly too. read more

Professional & polite. Have bought two pairs of transition glasses here over the last 4 years. Good current of frames and up to date lenses. Clean office with this months magazines as well! read more

I had my first appt recently. The staff was friendly, helpful and courteous. I needed new frames, lens etc and was able to find them easily. I even purchased a pair of new sunglasses. Dr Patel took the time to explain his findings. I would recommend highly. read more

I have been going to Visual Edge for almost 10 years. Dr. Patel is awesome. I have now relocated to Sunnyvale from Morgan Hill and I still go and see them. I've never had a poor experience, glasses have always been perfect and I really don't have a good reason to chanhge groups. It also provides and excuse to go see my old neighbors. Dan W. read more

I decided to get my glasses here, even though I didn't use their doctors... Christine was extremely helpful! She took her time with me to help me find the glasses that were right for me. I wanted to step outside my comfort zone and get something a little more bold than what I usually wear and she gave me her HONEST opinion! I appreciate her support and I LOVE my new glasses! Thanks Christine! The only reason I didn't give 5 starts is because I was disappointed in the turn around time to receive my glasses. I do realize this is most likely a lab issue and it wasn't that big of a deal... I was just a little disappointed in having to wait over 10 days. Especially since I have a very simple prescription. Overall, I will def. return to Visual Edge and for my next exam I plan on going to their doctors. :) read more