Sorry but do not come here! I asked for my Rx for my daughter after paying for her exam and they…read morerefused to give it to me saying I had to purchase the contacts through their office. I also explained that I moved out of the area and could not continue her eye treatments but the receptionist was like a car salesman where she was trying to convince me to make my next appt. This is beyond disappointing and absurd. * Know your patient rights.

I was treated cordially by the staff during the whole process at my first appointment. I had a…read morebilling issue which was resolved for now. Overall, it is a clean and comfortable environment and Dr. Patel was fantastic. She was patient and answered all of my questions. Maryann and Rye at the front desk also helped greatly and were very cordial. I would recommend this eye care facility highly. Ken Z.

When I called to make the appointment, I was told their "insurance person" would review my…read moreinsurance and use what was in my best interest. However, fees were never discussed prior to the exam. They had me sign that I received my prescriptions BEFORE I even saw the doctor. When I questioned this they said it was for insurance purposes. There was also a $39 fee for a "picture" of your eye that you had to sign for. Get this, the picture was mandatory but they only charged the $39 if you wanted the doctor to read it. Wait, What? Then they charged $90 for the contact FIT fee. When I debated the charges, they wouldn't give me my contact lens prescription! Yet they had me sign before the exam that I received it! The doctor and pre-exam staff were friendly and helpful, but the billing woman was not, and I felt pressured into their office procedure nonsense. I just wanted a simple eye exam.

I came here to pick out new glasses and had an awesome experience! I came in with a prescription…read morefrom another optometrist. Due to COVID-19, call ahead to make an appointment to look at frames! The people here were great and did not show even an ounce of annoyance as I essentially tried on every single pair of frames even in the store -- even though that meant they would then have to sanitize each and every pair. Once I selected a pair and worked with an optician to place the order, we ran into a roadblock with my insurance, as another provider had already submitted a request for benefits authorization. Rather than telling me to leave and figure it out with my insurance, one of the opticians called my insurance directly and got the issue resolved while I waited. I was quoted 1-2 weeks for my new glasses to be ready, and to my surprise, I got a text the next morning that my glasses were ready! My glasses were fine when I picked them up, but later that night I noticed there was a very small crack in one of the lenses. I brought them in the next day and Flanders Family Eyecare replaced the lens free of charge. Again, I was quoted 1-2 weeks for the replacement, yet they were ready the next day. Such a quick turnaround time and a very wide selection of styles!

As a new patient I was very impressed with Dr Seigel's thorough explanation of our eye exams. The…read morestaff was extremely informative as well and not a lot of up-selling which I appreciated. I only wish they had later hours since my family and I have very busy schedules.

Went to this office for exam and purchased glasses and contacts.When I went to order contacts…read morethrough 1-800 the office would not confirm my prescription even though it was less than one year old. Have not had this problem in the past with previous providers. You are sent an automatic email with an appointment for a yearly check-up, which I couldn't make. When I tried to rebook for a Saturday the first available appointment was over 6 weeks away. Went with a different provider in the area that had more flexibility with appointments....and better prices.

My eye was driving me crazy for two weeks and unfortunately my MD's suggestion of anti-bac eyedrops…read morewas getting me nowhere, so I finally decided to visit a proper eye doctor for the first time ever. First, I have to praise the two women working at the front desk. For a 7PM appointment (which is completely flexible for an office!), these two employees were as pleasant, well-spoken, and professional as could be. They were great in helping me arrange the appt and in answering a few questions earlier in the day, and they were even better in assisting with with sign in & new patient paperwork when I arrived. Other existing patients were there who were also enjoying conversation with them. Truly outstanding service for a medical office. Now onto the doctor - I am pretty sure it was Dr. Fabery I met with; I hope I have the right physician. Totally professional, relaxed, and informative. I felt like I was with an intelligent friend more than with a doctor. In just a few minutes I was examined, and a piece of debris was removed without any pain. I was lucky it was such a simple thing but either way, I'm confident their professional care is on point and would not hesitate to go back. Thanks for the great service!

Dr. Walker and all of the staff here were very friendly. They made my family of 4 feel comfortable…read more They were fast and efficient.

BEWARE!! talk about discrimination !! DO NOT EVER go to this place!! horrible experience for my…read morefriend who speak Spanish that went there yesterday. SHE WAS MADE FUN OF BECAUSE SHE SPOKE SPANISH!! I spoke to Sierra, who was there at the appointment yesterday and she, of course, had no clue what I was talking about My friend was then told the frames she was looking at, was unaffordable for her. and then on top of that, her car keys were left on the counter, and somehow they mysteriously had gotten hidden from her. it's unimaginable to me that a place that is supposed to be professional that I recommended to her brought her home in tears. I pray this does not happen to anybody else because nobody should have to be treated this way. Lesson learned.

Front desk were good and nice. Got a spot the next day for a consultation…read more They told me to remove my glasses and dropped eye solution so it would be easier to do the eye test. my eyes were more blurry because of the solution which they told me about. So I couldn't really see anything at all. Given this, I got a call and went to the side of the clinic to take the call. A doctor went up to me and said that I couldn't take the call there. So left and went to the waiting area. When I got there she said I still couldn't talk there. I was like ??? Where do I go to take the call? I was technically blind that time cause I really couldn't see given the solution they gave . Then I ended up going back to the lobby. Weirdly enough the doctor who told me to not talk in the waiting area became my doctor. Lol. So I said, doctor I really can't see anything she was stating that there was a sign or whatever but other people were talking in the waiting area too. Long story short I don't think I'm going back here again. I was being nice during the whole time but it wasn't a great experience for me.