I've been a patient of Dr. Dillon for many years now. She is a top-notch doctor. She and the staff…read moremaintain a great demeanor and deliver excellent care, and always have. This relationship over time gives me confidence that CustomEyes can address any of my eye care needs.

Great doctor and staff. Very professional and selection of frames for such a small place is pretty…read moregood. Small business at it's best!

I was treated cordially by the staff during the whole process at my first appointment. I had a…read morebilling issue which was resolved for now. Overall, it is a clean and comfortable environment and Dr. Patel was fantastic. She was patient and answered all of my questions. Maryann and Rye at the front desk also helped greatly and were very cordial. I would recommend this eye care facility highly. Ken Z.

The staff were excellent and friendly. Glasses are across the hall. The technician was very…read morehelpful and patient.

I came here to pick out new glasses and had an awesome experience! I came in with a prescription…read morefrom another optometrist. Due to COVID-19, call ahead to make an appointment to look at frames! The people here were great and did not show even an ounce of annoyance as I essentially tried on every single pair of frames even in the store -- even though that meant they would then have to sanitize each and every pair. Once I selected a pair and worked with an optician to place the order, we ran into a roadblock with my insurance, as another provider had already submitted a request for benefits authorization. Rather than telling me to leave and figure it out with my insurance, one of the opticians called my insurance directly and got the issue resolved while I waited. I was quoted 1-2 weeks for my new glasses to be ready, and to my surprise, I got a text the next morning that my glasses were ready! My glasses were fine when I picked them up, but later that night I noticed there was a very small crack in one of the lenses. I brought them in the next day and Flanders Family Eyecare replaced the lens free of charge. Again, I was quoted 1-2 weeks for the replacement, yet they were ready the next day. Such a quick turnaround time and a very wide selection of styles!

When I called to make the appointment, I was told their "insurance person" would review my…read moreinsurance and use what was in my best interest. However, fees were never discussed prior to the exam. They had me sign that I received my prescriptions BEFORE I even saw the doctor. When I questioned this they said it was for insurance purposes. There was also a $39 fee for a "picture" of your eye that you had to sign for. Get this, the picture was mandatory but they only charged the $39 if you wanted the doctor to read it. Wait, What? Then they charged $90 for the contact FIT fee. When I debated the charges, they wouldn't give me my contact lens prescription! Yet they had me sign before the exam that I received it! The doctor and pre-exam staff were friendly and helpful, but the billing woman was not, and I felt pressured into their office procedure nonsense. I just wanted a simple eye exam.

As a new patient I was very impressed with Dr Seigel's thorough explanation of our eye exams. The…read morestaff was extremely informative as well and not a lot of up-selling which I appreciated. I only wish they had later hours since my family and I have very busy schedules.

Went to this office for exam and purchased glasses and contacts.When I went to order contacts…read morethrough 1-800 the office would not confirm my prescription even though it was less than one year old. Have not had this problem in the past with previous providers. You are sent an automatic email with an appointment for a yearly check-up, which I couldn't make. When I tried to rebook for a Saturday the first available appointment was over 6 weeks away. Went with a different provider in the area that had more flexibility with appointments....and better prices.

My eye was driving me crazy for two weeks and unfortunately my MD's suggestion of anti-bac eyedrops…read morewas getting me nowhere, so I finally decided to visit a proper eye doctor for the first time ever. First, I have to praise the two women working at the front desk. For a 7PM appointment (which is completely flexible for an office!), these two employees were as pleasant, well-spoken, and professional as could be. They were great in helping me arrange the appt and in answering a few questions earlier in the day, and they were even better in assisting with with sign in & new patient paperwork when I arrived. Other existing patients were there who were also enjoying conversation with them. Truly outstanding service for a medical office. Now onto the doctor - I am pretty sure it was Dr. Fabery I met with; I hope I have the right physician. Totally professional, relaxed, and informative. I felt like I was with an intelligent friend more than with a doctor. In just a few minutes I was examined, and a piece of debris was removed without any pain. I was lucky it was such a simple thing but either way, I'm confident their professional care is on point and would not hesitate to go back. Thanks for the great service!

Dr. Walker and all of the staff here were very friendly. They made my family of 4 feel comfortable…read more They were fast and efficient.

I've been going to Dr. Walker at Randolph Eyecare for a few years now and I've never, ever had a…read morebad experience. They always find a way to fit me in for an emergency and the service is always attentive. The front desk has always been friendly and professional as is the staff. I would highly recommend.

BEWARE!! talk about discrimination !! DO NOT EVER go to this place!! horrible experience for my…read morefriend who speak Spanish that went there yesterday. SHE WAS MADE FUN OF BECAUSE SHE SPOKE SPANISH!! I spoke to Sierra, who was there at the appointment yesterday and she, of course, had no clue what I was talking about My friend was then told the frames she was looking at, was unaffordable for her. and then on top of that, her car keys were left on the counter, and somehow they mysteriously had gotten hidden from her. it's unimaginable to me that a place that is supposed to be professional that I recommended to her brought her home in tears. I pray this does not happen to anybody else because nobody should have to be treated this way. Lesson learned.

Went today for comprehensive eye exam, then a need for glasses. I must say, every single staff…read moremember was extremely nice, professional and friendly. We were greeted when we walked in. They each in turn introduced themselves and informed me as to what their role is and what today's exam would entail. I made my way from reception, to the eye exams, to the doctor, then to the optician for the choice of lenses and frames. There was a lot of information to absorb. I had a tonne of questions. Every question was answered professionally, and without feeling judged or rushed. They were very patient and very kindly explained everything in detail. Who knew there were so many options! I saw Dr.Patel, very nice doctor. Overall great experience.

This is a review for Dr. Ripps and his staff (not the glasses business on the other side of the…read morebuilding). Dr. Ripps was able to diagnose my extreme astigmatism and has gone out of his way to accommodate me. One night I got my contact stuck and he drove in the middle of the night to his office to see me and remove it. Excellent service and expert care. And his staff are some of the most pleasant I've come across, remembering my name, getting info, making appointments. Like others I can't recommend him and them highly enough.