I love donating at this location! Hands down best staff! I am in great hands every time I donate…read more This group of workers are very knowledgeable, personable and kind. Been coming to the prater location for over a year!

I have been assaulted here on two different occasions. The most recent, today, was by 2 staff…read moremembers. When you remove consent from plasma withdrawal, or the removal of a needle, re-stick, to stop being touched in any way, a different phlebotomist, etc and the employee(s) refuse, and withdraw anyway, it is assault or possibly even battery. I asked the needle to be removed today. the first employee refused. The second employee that came to "help" aided in her refusal of my revoked consent of withdrawal of plasma. After asking for removal the second employee then shoved the needle deeper into my vein. Taped me up and then scolded me for "raising my voice" at the first employee. My "raised voice" was "ow ow ow" "yes it still hurts" "please stop pushing down on the needle" and "thank you" after she stopped assaulting me. (Because when she finally let go after begging her, the pain stopped). I thanked this person for stopping her assault on me and I was assaulted again by the second employee (because I already withdrew consent) and then scolded by the second employee for being in pain out loud , asking her to stop, and thanking her for the end of her assault. I left in tears. I was visibly crying for over 10 minutes. Finally after the withdrawal of plasma was done against my consent, a third employee asked if I was okay. Removed the needle and added the bandage. Asked if I wanted to wait to see if I was okay. No, I left immediately. I find it very convenient that no one noticed my distress until after the plasma was withdrawn and finished. I have only withdrawn consent twice. Only at this location. Out of both times that I withdrew consent both times I was denied and assaulted. This is a 100% rate. 2/2. I have been donating for 7 years. I have had other problems at this specific location. No issues at any other location, or plasma donation center. For 7 years. My only complaints have been to this specific location. For 7 years I have only withdrawn consent at this location! both times I was refused!

Looking to donate plasma? Well, this is the place to do it!…read moreVery clean facility - still looks new. Staff is friendly and welcoming from the moment you walk in the door. I know compensation is a factor most everyone wants to know about. Well, the only thing I can say for sure, is that the first 5 donations are paid at $50 each. After that, it varies by your weight and if you donate 2x a week. If you call the facility, they will happily give you the information specific to you over the phone, or even in person. As a new donor the process does take a bit longer (maybe a 2-2.5 hrs) because there is lots of information they provide you. You fill out a questionnaire, watch a video, get your fingerprint set up for future check ins, have a quick basic physical (to document any scars, tattoos, recent surgeries, some medical history questions), issued a card where your compensation is loaded onto, and lastly shown how to sign into the kiosk for future visits. On your follow on visits the log in process is much shorter. More like 5-10 min of answering questions on the kiosk to check in. Then with every visit, once you are checked in on the kiosk, you wait in line to be called to the counter. There they will check your blood pressure, blood counts, weight, arm check for bruising/needle usage, and protein levels. Once all passes (maybe 5 min total time), you are cleared to go to the back with the chairs to do the donation. :) Donation time really varies by person. The website has lots of information on how to be healthy for a donation (like do not eat greasy fatty foods before donation since it will clog the blood filter and disqualify the donation). The staff is always careful with each donor. I've seen them sanitizing after each donor. Safety is definitely a priority here. They all wear full PPE. They are always checking in on you to make sure you feel ok. In addition, they are super friendly. easy to talk to and laugh with. The facility does have free wifi so you can keep connected, there are several televisions on to help keep you entertained as well. Occasionally they have games/giveaways. (on st. patty's day they played bingo! so fun). In my opinion, this facility does it right. I've had a much better experience here than at the other plasma donation place.

Even though you can make an appointment online they will not help you or take you in.read more

Quick friendly service here. I gave blood here recently and scheduling was simple and they have…read moretheir own app, once there I was greeted by a friendly staff. It was nice and clean and well organized. I was in and out quickly.

As always blood is in short supply so after getting a couple calls to donate I made my appointment!…read more Staff here is always pleasant and even though I didn't have time at work to do the fast track check in today it only took a few minutes to get it done here. Vitals were taken, finger stick, ouch, to check for iron levels and I was seated to start my donation. They always have staff here that are quick to get the needle in and virtually pain free. I finished my donation in record time today, under 20 minutes! I credit the squeeze ball and drinking lots of water to that! A snack and juice and wait for 15 minutes to ensure I was feeling ok and on my way!

Offering a hand up is not a hand-out. -Clara Barton, public school teacher, civil rights advocate,…read moreAmerican Civil war nurse who traveled with Union Army, and American Red Cross "ARC" founder. Good intentions only go so far. To truly help others, you have to take action in some way. Similarly, you have to be active in your faith in order for it to be truly meaningful. Saw ARC brochure at a Veterans hospital offered free smoke alarms in homes. A volunteer came to my home who checked and updated all batteries of my existing smoke detectors, checked electrical connections for the hard-wired smoke alarms while reminding me to, "Test your smoke alarms monthly." No one else does what ARC does: not any government, not other charities. From small house fires to multi-state natural disasters, ARC goes wherever humanitarian need is to provide answer to that need. 95% are volunteers. Each year ARC responds to some 64,000 disasters. The vast majority are home fires. ARC goal's to reduce fire-related deaths and injuries in the US because on average: 7 people die every day in America from home fire, most impacting children and the elderly. My maternal grandmother was one of them. 36 people suffer injuries as a result of an American home fire every day. Over $7 billion in American property damage occurs every year from home fires. ARC began providing services to US military during Spanish-American War in 1898. More than 400 ARC volunteers, including 296 women nurses, lost their lives in World War I. They were on the front lines of battle. They served in field and evacuation hospitals, on hospital trains, ships and planes. ARC involvement in World War II preceded entrance of US into war. In 1939, ARC became chief provider of relief supplies for civilian victims.. After 7 December 1941 attack on Pearl Harbor ARC quickly mobilized a volunteer and staff force of what was to be more than 104,000 nurses to fulfill the mandates of its 1905 congressional charter requiring that the organization "furnish volunteer aid to the sick and wounded of armies in time of war" and to "act in matters of voluntary relief and in accord with the military and naval authorities as a medium of communication between the people of the United States of America and their Army and Navy." Donut Dollies was popular term used for ARC women who volunteered to work overseas in mobile service clubs called clubmobiles. They provided food, entertainment and a bit of a connection to home to GIs stationed overseas. On the home-front millions of ARC volunteers provided aid and comfort to GIs and their families, service in hospitals experiencing severe staffing shortages, provided first aid and water safety training, conducted scrap drives, organized Victory Gardens, initiated educational programs, in-home nutrition, and produced emergency supplies for victims of war. ARC also recruited thousands of nurses to Serve in Army and Navy Nurses Corps. ARC served American prisoners of war as a conduit for communication between prisoners and their families, providing essential care packages to prisoners though many captors thwarted these efforts. ARC war time activity reached its peak in 1945; 7.5 million volunteers and 39,000 paid staff were supporting war effort. By the time of the end of the war, the American public had contributed over $784 million in support of Red Cross activities. During World War II, 86 ARC workers, 52 women and 34 men, lost their lives. ARC volunteers were with GIs during US military actions following WWII: Korea 1950-1953 where two American Red Cross members lost their lives and many others were injured. Cuba 1961 Viet Nam 1961-1973 where 480 ARC field directors, hospital personnel and recreation workers served in Southeast Asia. ARC workers brought recreation to an average of 280,500 GIs each month. Five ARC members lost their lives and many others were injured. Dominican Republic 1965, Lebanon 1982, Grenada 1982, Panama 1982 Gulf War (Kuwait and Iraq) 1991 where ARC volunteers carried 215,000 emergency messages to and from GIs. They aided more than 4,700 GIs and their families with $1.72 million in emergency financial aid and other services. Seven ARC workers received the Bronze Star for meritorious service. Somalia 1983, Haiti 1994, Bosnia 1994-1995, Kosovo 1999, Afghanistan 2001-2021, Iraq War 2003-2010, Libya 2011, War with ISIL 2012-2019, Syria 2017-present For 100+ years ARC volunteers have worked at Department of Veterans Affairs "VA" hospitals in medical, recreational and welfare programs; and for decades at VA offices providing assistance to Veterans filing applications for Service and disability compensation. "I am glad to know that somewhere they have learned their duty to their country, and have come up neither cowards nor traitors." - Clara Barton This day in history 3 Dec 1946, US States Military Academy, aka West Point or simply as Army, Glenn Davis was Heisman Trophy recipient.

My go to place for CPR and first aid education for years. And now offers wilderness first aid…read morecourses, which haven't been offered in Reno until just recently at American Red Cross. Instructors are experienced, friendly, knowledgeable, and passionate about life saving education. Their classes are all competitively priced. Also, they are still a top notch emergency and disaster relief provider. Consider donating to the Red Cross and taking care of your first aid and CPR education needs at the Red Cross.

Waited 3.5 hours. They even never updated me on what I was even waiting for. They're not worth your…read moretime, find somewhere else.

COMPLETELY INCOMPETENT. After a 4.5 hour first donor…read moreexperience 48 hours ago I returned WITH AN APPOINTMENT for my second donation only to be told THEY broke my sample and now its MY responsibility to repeat the entire first donor routine and that I will not be given the courtesy or priority of having an appointment. They proceed to call EVERY person in the waiting room before me (many of which wreak like body odor and marijuana, but thats not a concern for them) and then stop calling names altogether. the front desk staff changes every 5 minutes and communication is a joke. if this is how they treat their donors they clearly dont give a crap and will never again have my plasma donation. I will be going to octapharma from now where donors first appointment is 30 minutes, not 4.5 hours. 0 out of 10 recommend

This place is staffed by a bunch of chain smoking cranky land pirates. They will unapologetically…read moredisregard your HIPAA privacy rights when they loudly ask you what labs you need in front of the entire waiting room (every time). But hey, they take this from a 2 star rating (for waiting room is dank and musty) and grit it up to 4 stars with the surprising efficiency of a crackhead with a U-Haul and a deadline. So don't go here and expect to feel loved or even respected. But if you use the LabCorp app to make an appointment (highly recommended) they will get you in and out efficiently. They are the LabCorp equivalent of a dive bar that you just can't quit.

Receptionist guy was loud and very rude And Disrespectful…read more I walked out I never have been that insulted before. This guy should not be working the front desk of anyplace if can't say Hello May I help you. Don't just bark orders at everyone. I went to mill st and was completely different experience they greeted everyone and were very respectful. I will never go back to the mill st office again . Hopefully next time I will get the Dr office to use renown labs.

Liz loves the massages ! Lori really is nice and the massages makes Liz feel wonderful!read more

When I lived in Reno, Lori was my masseuse. I haven't found someone as spectacular since, & I live…read morein Los Angeles! I have fibromyalgia, & Lori was able to be gentle & work with my very tender muscles and STILL get them to loosen up so I could continue to work a full time job. She is compassionate, skilled, & a delight as a person, also. SEE HER.

Crazy day at work today and I missed my appointment for a routine cleaning!…read moreRealized at appointment time I had forgotten it so called right away to see if I was able to still come or have to reschedule. I had to leave a voicemail so headed to Sparks hopeful I could get in. I got a call back within ten minutes and was told they would check with my hygienist Faith if it was a possibility and call me back. Yay I was called again and told to come in! Faith switched a patient who came in early with me and was able to take care of me, thank you for the flexibility and I promise I won't miss my next appointment! :)

Have been going for several years, but over the last few years there has always been confusion over…read morewhat my dual insurance will cover, inevitably this has involved me paying more out of pocket than planned. I also found that I had been put on a "treatment plan" that my insurance would not cover, this was a change I was unaware of and certainly would not have agreed to had I been asked. So, make sure you check your bills, and make sure your insurance covers what they are proposing. They also cannot get preapprovals for any procedures (seems strange to me).

My Father recently required round the clock hospice care, which was a new and highly emotional…read moreexperience for my family. We were referred to Right at Home, as providing excellent care and they lived up to the recommendation. Situations, schedules and care needs can change at any moment, which adds stress to an already difficult situation. Right at Home office staff provides the ability to contact them 24/7, is empathetic to last minute changes and went above and beyond to meet our unique staffing needs. The caregivers were always on time, professional, intuitive and supportive not just for my Dad, but our entire family. We especially want to thank Samantha and Stephanie, who will forever be in our debt for the care, kindness and education they provided. It felt as though they were part of our family. We highly recommend Right at Home, who supported us through the toughest time our family has been through. Thank you to all of the South Reno staff, we appreciate you all.

Quality care is hard to find and this company gives you just that. They have an amazing client care…read moremanager who really cares about their clients and is always available. I highly recommend