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    Lucas Mei-Lai, MD - Mei-Lai Lucas, MD

    Lucas Mei-Lai, MD

    4.1(29 reviews)
    0.8 miOuter Richmond

    I have been a patient of Dr Lucas for over 10 years and I have consistently received the best care…read moreand treatment from the Doctor and her whole team. I would give them 25 stars if I could. Seriously. Every time I have any type of interaction with the office staff I feel grateful for their efficient, kind and professional follow-through. They are on the ball and happy to help. Recently i ran into a scare about my lungs which lead to a scare about my heart and they beautifully coordinated all the referrals I needed to see the right specialists and made sure test result after test result got to the next doctor i needed to see. Dr Lucas even made a point of calling me after hours to be sure i got the latest results and reviewed them with me to let me know my heart was working well - because she knew I was worried. Now that is genuine care. Thank you Doctor Lucas and your Great Team for always being there for your patients. You are the BEST. : )

    I called for an annual physical, they gave me an appointment in two days for 2pm. I showed up at…read more1:40 pm and completed some paperwork. I met with NP Lu who is very patient and addressed all my issues and concerns. She took the time to make referrals to the specialists that I need and ordered all the prescriptions I need. She never rushed the appointment at all. I''ve been with Kaiser and UCSF before who only gave me 10 minutes of their time. With NP Lu, I was with her for a while 30 minutes. Yay. Side note, it appears the front desk staff are all attractive young females. Not sure if that was intentional.

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    Lucas Mei-Lai, MD - Jennifer Lu, FNP, Mei-Lai Lucas, MD, May Yee Deng, PAC

    Jennifer Lu, FNP, Mei-Lai Lucas, MD, May Yee Deng, PAC

    Lucas Mei-Lai, MD

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    Carbon Health Urgent Care SF Irving St - Asking how much longer?

    Carbon Health Urgent Care SF Irving St

    2.0(59 reviews)
    0.9 miOuter Sunset

    I first want to call out Michelle, my provider, for her incredible empathy, understanding, and good…read morehumor. Thank you, Michelle! You're the type of person who belongs in healthcare. I came to this Carbon Health because I was suffering from sinus pain after my trip to Hawaii. I went to an urgent care in Hawaii, and they diagnosed me with the same thing Carbon Health did, but they never sent my prescription, and they were unresponsive after I had called them and left a voicemail. The clinic is incredibly clean and open. My appointment was right before closing (I get off at 6 and it took me 30 minutes to get to this clinic) and I was still received with amazing customer service the entire time. I waited 15 minutes before being seen. Michelle came in, apologizing for the wait, and immediately got to work. She gave me warmth and empathy that I've never gotten out of another provider. When I told her that I never got my prescription in Hawaii but it was probably because of the incoming hurricane so things got messed up, she said it was still unacceptable for them not to follow up and get me my prescriptions. My new prescriptions from Michelle were ready in 45 minutes. She answered all of my questions and didn't make me feel rushed. I'm not healed yet (only been a couple of days) but I know that I'd feel very taken care of if I need to go back.

    Carbon Health billed my insurance over $600 for a very short visit. I still had to pay $180 since…read moreI had a deductible. It's a very expensive visit.

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    Carbon Health Urgent Care SF Irving St
    Carbon Health Urgent Care SF Irving St
    Carbon Health Urgent Care SF Irving St

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    Vitalsigns - internalmed - Updated September 2026

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