I cannot speak highly enough about Granny Nannies. When my mother was diagnosed with Alzheimer's…read moreand needed in-home assistance, I did my homework. Granny Nannies was the first company that offered everything we were looking for--and they exceeded all expectations. From the start, the administrative team--including my case manager and the owners, Melvin and Meghan--were consistently responsive, supportive, and genuinely invested in my mother's care. My mother shares her home with her 93-year-old partner, who also has dementia, and Granny Nannies understood the complexity of caring for both of them. Our primary caregiver, Marie A., was truly exceptional. With over 20 years of experience, she brought not only professionalism but deep compassion and warmth to her work every single day. Marie cared for all of their needs--providing physical and emotional support, managing doctor appointments, coordinating care, and keeping the household running smoothly. Her presence brought peace of mind to our whole family. She supported them through a wide range of challenges, including a broken hip, anxiety, depression, and the daily realities of dementia. Marie consistently went above and beyond in every way, and we are endlessly grateful for her dedication. We were also fortunate to have Anna G. assist Marie at times. Anna is sweet, warm, and caring--her gentle presence brought additional comfort and kindness to the home. She and Marie worked together beautifully to provide consistent, high-quality care. We feel incredibly lucky to have had such a remarkable team by our side during such a difficult and emotional time. I wholeheartedly recommend Granny Nannies to anyone seeking compassionate, professional, and truly outstanding care for their loved ones.

I would like to do a review of caretakers from Granniesnannies. I recently had the pleasure of…read moremeeting Annabel Fernandez who spent two weeks with me because of an injury. Annabel is a very caring professional. She exudes happiness and helped to cheer me up which, I think, helped me to heal. Always helping me with my needs even in the middle of the night and with a smile on her face. I also had a wonderful experience with Thaura Abdalia for several months. Thaura, also very professional and helpful and she is a gentle soul. Always willing to do whatever I asked to be helpful to me. Easy to talk to and my little dog picked up her good vibes and like to hang out by her, she'd get excited to see her when she arrived. I only saw Elizabeth Cruz for three days but I liked her immediately. Also very professional, and couldn't do enough to make sure my every need was taken care of. I would recommend any of these ladies, they would not disappoint. Granniesnannies apparently hires only the best. The company itself needs a little revamping of organizational skills and better technology to track things. This is the reason I gave only 4 stars. The caretakers would get 5 stars.

Querido personal de Opuscare ,quiero felicitar la hermosa labor de todo el personal, Yadira , Eva…read more, Pedro y todas y cada una del personal de enfermería. Altísimo nivel de calidad Humana y dedicación. La locación Impecable, sobria , tranquila se respira una paz asombroza como un alto nivel de contención emocional. Realmente quedé muy sorprendida y a pesar que fue un momento muy difícil ellos me facilitaron todo . Agradezco en nombre de mi madre Nieves Pedrozo 9/17/25.

Families need to know that they can request that their loved one be assessed if they qualify for…read morehospice & families can choose which hospice agency they want to deal with not just the one referred by the dr. Pick who you feel confident in. There should be support physical, emotionally & mentally. This is my frank review. For 15 yrs I have advised seniors & assisted in managing their care & their homes. I personally would not recommend Opus. While the nursing staff seem skilled & some are very attentive, compassionate & friendly there are some that I would not trust. I am involved in 1 case a lengthy conversation was observed between a CNA & a social worker outside a patient's residence. The social worker started pressuring the family to sign the patient into the Opus Hospice facility even though in the past the patient's dementia progressed at a rapid rate due to change in environment. The family pushed back because the patients wish was to remain af home. A few days later a false report was made to DCF alleging neglect & abuse by the family to the patient. DCF did a surprise inspection & immediately ruled that there was no evidence to back up the claim. Patient was clean, well fed, safe, & in good spirits. Potential patient's & families should consider if they are ok with that kind of invasive scrutiny & control. End of life is very stressful - adding fear of judgement can make the situation worse. It also did appear that there might have been some racially motivated opinions involved also. ​

Seasons was the most absolute worst experience of our entire lives and it shall haunt me forever…read morewhat my mother went through. My mother long had anxiety and was on meds for it before she was even ill. When Miami Jewish transferred her care to their "in house" hospice care, Seasons, the doctor was an animal who would not allow her to have her anxiety meds. We kept trying to get her doctor who now was no longer her doctor because she was in Seasons care to tell them how much this helped her. There was no reason to make my mother's last four days on this earth so horrifying and her final words to me were "What did I ever do to you that you are letting them treat me this way?" I am haunted all the days of my life. We filed a complaint with Miami Jewish and I don't know if they are on the premises there any longer, but use Seasons Hospice nowhere!!!!!

Needing hospice care for a loved one is never easy. I'm sorry to write this review but I hope this…read morewill help improve the the practices of this company. We chose them because they sounded like they were going to make sure our mom had the care she would need when she needed it and would keep us updated on her status since we could not visit because she was dying of covid. We just wanted to make sure she was comfortable and pain free in her last few days. Imagine not being able to be with your mom and hold her while she dies. Now imagine that your told that the hospice nurse would give your family updates at least once a day and you didn't hear a peep from them. That's what we got from seasons. And excuses. And when called, your call goes straight to voicemail. It's unthinkable and heartbreaking. I was able to speak to the nurses at the hospital to get status updates on my own, they didn't forward my calls to voicemail. The only thing I'm grateful for is that we didn't have to deal with this shameful business for long because mom passed away quickly.

The Palace Group in Kendall has been patient and caring in helping my mom and our family with the…read moredifficult transition for our mom from home to Independent Living. They are friendly, efficient, attentive and go over and above to not only make my mom feel at home, but help her feel like she's in a caring community. They organized a surprise party in their private dining room for my moms birthday last week. My mom hasn't stopped talking about the nice decorations, how sweet our staff were and how delicious the food was.

I can't even begin to describe how incredible the experience has been with my parents. I could go…read moreon and on with how great the staff treats them. Rather than writing an entire novel I'll give some examples. I'm long distance caregiving for my parents and they make it incredibly easy to communicate with them. My mom loves the activities and they send me pictures almost everyday of her smiling and delighted to be there. Their attention to detail is incredible no health concern goes unaddressed and they often notice signs and symptoms before my parents do and get them care promptly. They even went as far as throwing my parents an anniversary party including taking my mom to the salon and getting her nails and hair done for the occasion. Worth every penny! Highly, highly recommend!

My dad was recently at the Tomball Hospital. He wasn't doing too good and I was asked to speak to…read moreVitas healthcare hospice. In all honesty due to my situation with my dad meaning our relationship I don't fully think they cared or understood my side of the story. It was heartbreaking and very emotional for me to learn that my dad was dying while we were trying to heal- mend our relationship. I did kind of lash out and recommend a family member to take over because it was too much for me in that moment it was just a lot of what people needed me to do and get send and my dad wasn't even dead yet from his family members. I was trying to express this to VITAS Healthcare. When I tried to come back around and ask questions, I was blown off because I said contact another family member. This was too much for me, especially being the only child. I didn't feel any compassion or understanding it was just your requested for us to talk to a different family member so now you reach out to that family member. I pray to God that they never lose a parent, especially them being the only child in their parent was as stray and came around, but was very ill and they don't have to deal with this and be blown off due to their emotions. When you work in the healthcare field, you have to understand all angles emotions, and situations. I would never blow someone off. I will try to help them as much as I can or give them any resources that they need in all honesty. I was very disappointed and my feelings were very hurt. But shout out to Keisha, who was the only one who was there and really wanted to help me as much as she could. She is there for her patients , especially during their time of grievance may God bless her.

I would never recommend VITAS Healthcare for anyone. They used to care about people and…read moreunfortunately that is no longer how they operate. Watching my grandfather suffer was truly devastating. I thought they would make the final days comfortable and peaceful but that is not what they did. Very disappointed in the entire experience!!

I am the Director of Nursing at this location. It is a great working environment. We strive to do…read moreour best for our patients. We are available 24 hours 7 days a week. We have a great team. Working with Richard and Fabiola has been the best decision I could've made. They both have so much care and compassion for our clients and caregivers. It is truly everyone's passion here to ensure patient and employees are taken care of on a daily basis. Great team! I am available to speak to at all times. Come join our big family!

Great service from great people! They help my grandfather 2-3 times a week while I'm away for work…read more They are also new in Weston which very convenient for me! 10/10 fully recommend

My\nExperience with vitas was unfortunately horrible.I have my mom in hospice 2 years bedritten I…read morehad to fight every day for a nurse to come by and take care of her needs at the end, the drug, it was a very Bad experience for her And Myself ask her caregiver.Vitas is not a good company for those elderly If they do not have an advocate, they're shit out of luck.

1-STAR REVIEW FOR VITAS HOSPICE…read more Title: Disorganized, Unreliable, and Emotionally Devastating Experience Our experience with VITAS Hospice in Port St. Lucie was deeply disappointing and added tremendous emotional stress during an already devastating time. We spent two full days communicating with their team, including their admissions coordinator, who repeatedly told us everything was "set up" -- transportation, medical equipment, oxygen, the transfer of our father, etc. We were told to drive to Clearwater Saturday morning and "be ready" because everything was already being handled. That was not true. After hours of phone calls, repeated promises of "we'll call you back in 30 minutes," and speaking with supervisors and a business administrator, NOTHING had been arranged. No transportation. No delivery of equipment. No follow-through. No accountability. Just excuses and apologies. We drove three hours to Clearwater in a panic, believing our father was being transferred, only to find out absolutely nothing had been processed. When a hospice company tells a grieving family "don't worry, we're taking care of it" -- and then does nothing -- that is more than a mistake. It is cruel and emotionally damaging. Hospice is supposed to provide comfort and support. Instead, VITAS left us feeling abandoned, misled, and scrambling to save the situation at the last minute. We immediately contacted Treasure Coast Hospice -- and they accomplished in one hour what VITAS failed to do in two full days. We would never want another family to go through what we went through.

On last February 2026 my dad passed away at 88 years old. I am very pleased to say that my dad was…read morefor 1 year under hospice care at home and he received dedicated and excellent services from Catholic Hospice's staff. The entire team was great, very professional, experienced, and compassionate with both the patient and our family members. They also respond quickly to emergencies, all of them were very accessible and supported every time I reached out to them during that time of need. I am very grateful to Dr. Hernandez Cancio-Bello, he was very kind, very talkative and outspoken, the main Nurse Yasmine Rodriguez Rios who she visited my dad a few times per week, paying attention of my dad's vital signs, etc. and she was part of the family, like another daughter for him, taking care of everything he needed. The Chaplain Eliseo Seme Santiago who brought happiness and psychological support to my dad through his reflections and music, the Social Worker Yazmin Ale who answered my calls, guided me, and clarified any doubt for me. Every single person that came to my dad's house was not only extremely qualified but truly cared, including the 24 hrs. nurses like Jose Maria Redondo who was attentive to all my dad's needs. I had good experiences as well with the hospice equipment company "Life health Care Services", when the oxygen concentration machine it was broken, they replaced it, as soon as they could the same day. I highly recommend all of them. Thank you so much from the bottom of my heart, for all your help and support. Grisel Rebollar.

The same way I once took my time to write a positive review, today I am writing to express my deep…read moredisappointment with this company. I want to make it clear that this review is not about the staff, but about management. This organization presents itself as a Catholic hospice, and as a Catholic myself, I find the treatment of faithful employees deeply upsetting and not aligned with the values God calls us to live by. As Colossians 3:12-17 reminds us: "And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through him." Today I learned that after 18 years of lovingly caring for patients, Laura resigned because of issues related to pay and treatment. Laura had a gift -- she could turn my grandmother's saddest and most difficult days into moments filled with smiles, laughter, and peace. That kind of compassion cannot be taught, and it certainly should not be undervalued. This service is funded by the Archdiocese, yet the way loyal employees are treated does not reflect the core values the organization claims to uphold. I am now seriously reevaluating whether to continue with this hospice company and considering moving my grandmother to another organization where employees are treated not as numbers, but as human beings who deserve care, respect, and dignity. Because if compassion and love are not practiced within the company itself, how can they truly be passed on to the patients and families they serve? A valuable lesson to remember: the people out in the field caring for patients are the heart of the company -- not the ones sitting behind desks disconnected from the human impact of their decisions. _______________________________________________________________ De la misma manera en que en su momento me tomé el tiempo para escribir una reseña positiva, hoy escribo para expresar mi profunda decepción con esta compañía. Quiero dejar claro que esta reseña negativa no es sobre el personal, sino sobre la administración. Esta organización se presenta como un hospice católico, y como católica, encuentro muy triste y decepcionante la manera en que tratan a sus empleados fieles y dedicados. Esto no refleja los valores que Dios nos llama a vivir. Como dice Colosenses 3:12-17: "Y todo lo que hagan, ya sea de palabra o de obra, háganlo en el nombre del Señor Jesús, dando gracias a Dios Padre por medio de él." Hoy me enteré de que, después de 18 años brindando cuidado y amor a los pacientes, Laura renunció debido a problemas relacionados con el salario y el trato recibido. Laura tiene un don especial: ella logra transformar los días más tristes y difíciles de mi abuela en momentos llenos de sonrisas, risas y paz. Ese tipo de compasión no se puede enseñar, y definitivamente no debería ser subestimada ni poco valorada. Este servicio es financiado por la Arquidiócesis, sin embargo, la manera en que tratan a empleados leales no refleja los valores fundamentales que dicen representar. En este momento estoy reconsiderando seriamente continuar con esta compañía de hospice y pensando en trasladar a mi abuela a otro lugar donde los empleados no sean vistos como simples números, sino como seres humanos que merecen respeto, dignidad y cuidado. Porque si el amor y la compasión no nacen dentro de la misma empresa, ¿cómo pueden realmente transmitirse a los pacientes y sus familias? Una lección importante que deberían recordar: las personas que están en el campo cuidando pacientes son el verdadero corazón de la compañía, no quienes están sentados detrás de un escritorio tomando decisiones sin entender el impacto humano que tienen.

The Sterling Aventura is a top-quality facility with a caring, dedicated, and professional staff…read more The property is modern, clean, pleasant, and bright. The lobby actually feels like a nice hotel. It has a wide variety of common areas, including an outdoor courtyard, an entire floor for resident activities, a movie room (theatre) and new apartments for the residents. There is an activities schedule with events from morning until night, 7 days a week. I met with Mark Monaghan, Director of Sales and Marketing. Ever since my first moment with Mark on the initial tour and meeting, I felt comfortable and encouraged. Mark is a true professional with passion and integrity. He guided our family every step of the way through multiple meetings, assessments, and laid out a solid plan for the transition of my mother to an ALF. He is a true leader, and a genuine person who shows how much he cares about families, Things got even better when Mark introduced me to the staff he works directly with. Flavie, the Assistant Director of Nursing assessed my mom, and guided us medically through the transition. Flavie is also genuine and passionate about caring for the residents and communications with the family. Karen, who is the move in coordinator and Mark's assistant was a huge help to us in setting up the apartment and preparing us for move in day. On the actual move in day, she was with my mom and I from start to end. She was great at making our transition smooth, and even gave me her cell phone number, which we communicated on regularly, both pre and post move in day. Daniel, the Activities Director took things to another level on day 1 and forward. He interviewed my mom to know her personality, initiated getting her involved in activities right away, introduced her to residents she is now becoming friends with, and contacts me about her progress. Marc-line is one of the main servers in the dining room. I personally spent over 25 years in Foodservice and Management and have met very few wait staff as pleasant and friendly as her. It was apparent from the very first night when I joined mom for dinner, that Marc-line absolutely loves her position and working with the residents to give great service and enhance the dining experience. Dimitry works at the front desk, and he is another person from The Sterling that stands out for being excellent. He is the first person a resident or guest encounters upon entering the property. He is kind, caring, and professional in all his communications, and made us feel welcome. Conclusion: The Staff at The Sterling are high level professionals who really care about their positions and their relationships with the residents. I am happy my family chose The Sterling for this next chapter of my mother's life.

My personal experience working at The Sterling was horrible. I did quit after a couple of weeks, I…read morewanted no part on working for a place like that due to my loyalty to the elders. Back then as a medication technician at night I was made responsible for a whole building without an RN on site, that was out of my scope of work for me to take it on. I was told the RNs constantly quit hence we were stuck. Today 11/8 @ 10:15 am when shopping at Costco, I run into Daniel, he verbally assaulted me with offensive antisemitic remark (evil Jew) for the review I put on him, insulted my diseased mother and more. We all are entitled to our reviews and I personal experience. Working there under Daniel team was a nightmare. Many said it but no one came forward, felt bullied to tell on my very nice co workers and I was not going to ever do that. I did quit and tried to escalated that with HR and the director of nursing, in my personal observation they couldn't care less. In the past my con workers warned me that escalating this was going to be a team of 3 and never anything was going to change . For the records we were so short staffed that in any given night 911 had to be called for constant falls. I don't know if they changed that. It is a shame to the elders they are supposed to look after but with all fairness to my co workers who were hard working people, how much one CNA can take on????

My mom got to stay in my home because of Vitas.I learn from them how to do things that would…read morebenefit her.They guided me from the beginning to the end.

Been with Vitas for almost 2 weeks now and I must commend the Nurse's Aid Ivette Garcia. She is…read moreprofessional, caring and so helpful. Words alone cannot express her humanity. My mother is receiving care from her and I am so thankful and appreciative for Ivette. She is highly recommended.