Title: Beware -- Total Rip-Off! I ordered a 3-month supply from Vitastir and clearly told them I take 0.80 per injection. They sent me only 0.25 instead! When I tried to resolve it, they offered no help. This company is a complete scam -- they take your money and deliver far less than promised. Stay away from Vitastir -- they're worse than highway robbery! read more

just spoke to a customer service representative who finally called me back after numerous attempts to reach the company and refused to issue my refund. She just called at 11:25am today Wed, Jan 29th Vitus Star is a fraudulent company that engaged in deceptive business practices. I ordered a one-month supply of their product but received a significantly smaller quantity. * VITAstir Conduct: * Refused to acknowledge the discrepancy or provide a refund despite numerous attempts to contact them via phone, email, and text. * Ignored all communication and exhibited a complete lack of customer service. * Truist Bank's Failures: * Denied my dispute claim three times despite clear evidence of the company's misconduct. * Provided inadequate support and failed to protect my interests as a customer. This experience has been extremely frustrating and detrimental. I would strongly suggest against purchasing any products from VITAstir. I will file complaints with the Better Business Bureau, post negative reviews on Trustpilot and Google, and explore all available avenues to recover my funds. Note: This complaint incorporates the key aspects of your experience, including: * VitaStir misconduct: Inadequate product delivery, lack of customer service, and refusal to provide a refund. * Truist Bank's shortcomings include denying dispute claims and insufficient support. * Strong warning to potential customers: To avoid similar negative experiences. This complaint effectively conveys your worries and is a cautionary tale for others ordering Semiglutide from online stores. read more

Steer clear of this company when it comes to your weight loss medication's. I tried both and neither Erik as potent as my previous providers prescription. They seem seriously watered down. Do not waste your money. read more

This is what I got for $599 . I contacted them and they said that this is right and that's that ! read more

VITAstir - Livonia - Vile - Weight Loss Centers Near Me - Livonia, Michigan

See all

Total SCAM artists. Placed ongoing order for Tirzepitide, they did not apply discount as advertised all over their site for new accounts. Received half of the order without speaking to an MD only to find it is doing NOTHING, there is no Tirzepitide in this product. I have sent multiple emails complaining only to receive general emails in return, they never read my concerns. Going to start with my bank and if no go will continue to pursue. Disgrace, so many scammers these days! read more

Started out great, until I needed customer service and had questions about my dosage and subscription. Then suddenly they cannot seem to answer simple questions, answer the phone, respond to emails, chat...really anything. But they are GREAT about taking your money without sending you the product in a timely manner! I'll never work with an online company again, especially NOT VitaStir. Absolutely impossible to talk to a real, live person and get any help whatsoever! The product itself worked; I've lost over 20 pounds so far...but this place has HORRIBLE customer service so do yourself a favor and find yourself a local clinic where you can walk in, talk to a human being, and get actual customer service by people who can't cowardly hide behind an email or pretend to have a customer service phone line that isn't EVER answered and doesn't return voicemail messages. read more

Unless you want your money stolen from you don't deal with these people I don't even think there's semi-glutide in the vial I think it's just B12 and they give you minimal amount and not what they promised do not use these people to scam. read more

SCAM! FRAUDULENT COMPANY. I am glad I have a great bank behind me and I was able to place a charge back. And for what I read, it could be even dangerous to inject myself with any of their products read more

I've had a fantastic experience with VITAstir®! Their weight loss injections have truly transformed my approach to health. In just a few months, I've seen significant weight loss results that I couldn't achieve through diet and exercise alone. Medical staff is knowledgeable and supportive, guiding me throughout the process. The injections were easy to administer, and the results have been so motivating. I highly recommend VITAstir® to anyone looking to kickstart their weight loss journey--definitely a game-changer in my book!- I've had a fantastic experience with VITAstir®! Their weight loss injections have truly transformed my approach to health. In just a few months, I've seen significant weight loss results that I couldn't achieve through diet and exercise alone. Medical staff is knowledgeable and supportive, guiding me throughout the process. The injections were easy to administer, and the results have been so motivating. I highly recommend VITAstir® to anyone looking to kickstart their weight loss journey--definitely a game-changer in my book! read more

Shadey COMPANY that sends outna "Prescription" of Trizepatide to me without even speaking with a doctor! I was alreasy on TRIZEPATIDE 5mg at the time and I know for a fact theat the it was NOT Trizepatide. Looked like a B-12 Vial and that it! read more

Buyer beware... The website was made decades ago and is glitchy. I was on my third month of their weight loss injections and placed an order. I noticed i was charged 3 times and reached out with no response. Then i reached out again before it shipped and nothing. Finally got a hold of someone and they told me they would not issue a refund even for the items not shipped. read more

don't use vitastir fro your gpl the formula is mixed and does not work, they take your money and ship the wrong amount, they never answer the phone and it takes days to get an email! its a total scam read more

AVOID!!! Read other's complaints! And then this business's responses here! They don't send a prescription medication. Only a B12 shot. Then say it's formulated with semaglutide. Other (reputable) companies use Wegovy or Ozempic. There's no actual prescription. read more

If I could rate them lower I would. Yes It's one of those types of reviews. I ordered from their site and waited for days to hear back. Since I heard nothing I canceled my order and went to another company. And this cancellation was after two emails trying to ask why they hadn't contacted me and why I hadn't been seen by a healthcare professional. They didn't even acknowledge that they had received emails from me and I just figured they couldn't fulfill my request. It wasn't until I told them that I canceled the order and do not want to do business with them that they finally acknowledged my existence. I disputed through my credit card company and got a refund. A couple of weeks later the refund was denied and they took my money again and basically said too bad so sad. They said they have a no refund policy no matter what. I emailed them and said look if you're going to take my money at least send me some product. Ghosted. These people are incredibly unethical to the point that I reported them to the health department in the state where their head office is. It would have been fine had they at least allowed me to talk to a physician or even a physician's assistant to determine what was the best solution they could provide for me. After the money was taken out again it would have been nice to even have received products at least not let me be completely out all of that money which is a lot. No they just totally ignored every bit of communication that I sent them. This is so on brand for them. Their communication is horrible even when you do get them on the phone they are rude and dismissive. Nope they just want your money and I am out over $500. Go Anywhere But Here. read more

Tainted merchandise. Could kill you. This is not a reputable company and what they put in the vials is not legit. Take at your own risk because you may end up in the hospital read more

SCAM! Do not order from this company. I have sent a total of 7 emails and made 5 calls so far in the past week to cancel an order recently placed within a day. I was never contacted back. No appointment was scheduled with a doctor. This company is taking your money with no return. No one responds it's all automated. Read the reviews- all one star because customer service doesn't exist. read more

DO NOT USE THIS COMPANY. I had a horrible experience. I never received the product, and they won't send or refund the money. Customer service was rude and unresponsive. I have tried to work with them with no luck--out of over $400. read more

Horrible communication and the tirzepatide is mixed with b12 did absolutely nothing. Better off getting meds from a reputable company, Vitastir was not it. Never was contacted by a dr just sent the lowest dosage mixed with b12, didn't lose not one pound and food noise seemed to be stronger than it was before I took meds. read more

Do not trust this Pharmacy. They took my money and only provided 1/2 the product. The customer service has been horrible I call and can't get anyone on the phone. DO NOT order from them they do not back up their orders. read more

Suggest you stay away from these people at all costs. Specifically, Kyle. They're clearly a very small operation. Once they have your money, good luck getting timely shipping. They are also very overpriced. read more

I ordered 2 months supply of semaglutide from the telemedicine website. I received month 2 supply only. I have been calling, emailing and leaving chat messages about my order, no reply. No one answers the phone, no one replies emails or chat. I was charged over $1400 and cannot use the injectable without month 1 dose. I paid for a diet and exercise program that was supposed to be emailed to me, but, did not receive either. Stay away from this company, they will scam you! read more

Poor customer service! I paid for overnight delivery by noon the following day. Over five days now and still no package has been delivered. I asked for a refund of the $42 overnight fee and the response from the company is shameful. I still haven't received the order. The representative has been blatantly rude in their responses to questions as well. I DO NOT RECOMMEND USING THIS COMPANY! read more

Ordered online through this company and order is showing delivered and nothing ever came. Customer service is awful and they will not replace or give you a refund, told me I would have to file a police report which is crazy. do not order from here. read more

prescription for Tirz doesn't work! billed despite request to cancel. customer service isn't this companies forte, they refer you to their terms and conditions. read more

Don't know what they're doing!!!! Came to get vitamin shots and they offered up a ton to me. Including the glutathione shot WITHOUT telling me about any possible complications that can occur. If you have any possible chance of an auto immune disorder (which can be hard to be sure of, especially if never diagnosed) then you can have serious health complications as a result of this shot. None of this was addressed to me, I simply thought I was taking a vitamin shot. Realizing that shot didn't do well for me, I only came here in the future for b12 shots. One day while booking an appointment my account was blocked. I asked why since I came here for b12 shots recently and was told if was placed by a doctor because they thought I had a reaction and had fear around that and their business. I told them how odd it is that I was allowed to come back to receive other b12 shots after the incident and now suddenly the account is blocked? Was not even able to speak to anyone about this. They said doctor said, so you are blocked here. Who runs business this way? GO TO A SAFE PLACE WHO KNOWS WHAT THEY ARE DOING. They are blocking an account for fear of liability. Very scary. read more

HORRIBLE FAKE COMPANT SELLING FAKE PRODUCTS!!! Customer service never ever returns emails and the phone number is useless!! FAKE PRODUCTS! I've spent over 2k with them and I'll be reporting them to the better business bureau!!!!! read more

I would absolutely never recommend this company to anyone. I spent $660 on a home injection kit and was told someone would reach out to me within 24 hours. It was well over 24 hours before I was ever contacted by anyone, and that is only because I sent them a relentless amount of emails. I also could never get a hold of anyone over the phone. I requested a refund and they sent back my $ but kept $99 for a "consultation fee". I never once spoke with an actual person or had ANY kind of consultation. They also took at least 12 to 24 hours between each email message and never acknowledged my frustrations. Really poor business skills. I hope people see this, do not waste your money or time. read more

Stay away especially from the homekits. They do not have proof of purity. When you try to contact them they don't answer whether its phone or email and the chat online doesn't answer any questions and keeps saying to contact email. read more

The Ann Arbor location is on the 2nd floor and not accessible. The people are rude and nasty. Sara the manager sounded like she was still in bed and when I asked what she was going to do to help she said "NOTHING"!! Lots of choices for these services, go somewhere else!! read more

I purchased product online from this company. On their website it advertised "overnight shipping" after not hearing from them for a few days, no confirmation email or any sort of contact I looked up reviews from them and found a lot of bad stuff so understandably I asked them to cancel my order and refund me. I have asked this 3 times and they refused. First they just wrote back a condescending email, the second time they tried to charge me a $99 cancellation fee and after the third time they have decided to just process my order and completely ignore my request to cancel. The product cost me $749! I don't need it any more as when I first cancelled I ordered from a different company! I also question the authenticity of the product as so many reviews state the product is faulty so I can't use it anyway! Customer service is disgusting read more

Doctors approval is a joke no one cares they will dispatch anything WITHOUT PROPER LABELING ON THE BOTTLES SO YOU WILL HAVE TO FIGURE OUT WHATS IN WHERE. I got completely confused and had to guess what was where. There was ONE bottle with label and just by the color of the liquid I could tell the other ones were Vit C so the next was a different one. horrible. read more

UPDATE: I've been back to the Livonia location several times with a new person giving injections and I am not comfortable with the location that they insist on giving the injections (near the lower spine) and the one time I insisted getting an injection in the arm it was too close to the shoulder. Sadly I won't be returning. read more

Wife got B12 injection at the Ann Arbor branch and after a few days the site of injection got infected and now she is on antibiotics. Will file a complaint with the state for investigation. Please do not go there if care about your health. read more

I was amazed by the staff and facility however, I am sure I gained more weight in the last 30 days then I did energy. I weigh more also then I did to start and I'm eating less. read more

Kyle is very nice and helpful. He was very knowledgeable and explained the process of everything to make sure I felt comfortable. I will definitely return to this establishment. read more

This is a wonderful place! The staff are fantastic (warm and kind) and the services are great. I have never felt better since going to them for vitamin shots. I feel healthy, have energy, sleep better, and lost weight. read more

Finally a place that does not promote a pill for everything! Having tried vitamins and supplements for years and not had any substantial results, I gave these natural vitamin injections a try and I have never felt more energy in my life!!! I would recommend them for weight loss to anyone who has tried all the fad diets, you will not be disappointed. read more

I was feeling sluggish by 3:00p.m. I saw this company on Groupon 2 years ago. I've been going once a week since. I've never felt better and Kyle is the best. read more

I love that there is a place like this. They have helped me so much with my energy. I initially came in for the AMP vitamin injection and it was wonderful. I suffer from Chronic fatigue syndrome and this was the only thing that has helped me so far. I have taken it now for 2 months and I feel amazing. I also lost 9 lbs! Every time I am there they are very pleasant and will tell me what to cut out of my diet, didn't really go for weight loss plus it is definitely a plus. I would recommend them to anyone that is trying to boost their lifestyle and just needs a refresher. read more