Excellent service !! Terrific people to work with. Upfront wired the whole house & installed our…read moreaudio system in our old house in Burnt Store Isles when we built it back in 2003. Sooooo, when we moved to start building another home in 2016-2017, they were the first (and only) company we called. Again, they wired our entire home for sound & TV's. Now, we are 8 yrs later, asking for some help to reconfigure our sound/TV system. Brian is pleasant to work with and is very knowledgeable. Kevin is usually the one who makes the house call. Delightful guy. Hourly rate is reasonable. He discussed our options and we now know what we want/ need to do. For everything TV/Stereo electronics...... Highly recommended.

UFT installed our security system a little over a year ago and we have been very pleased with every…read moreaspect of their service. Owner, Brian, did a great job of explaining options. Techs were extremely knowledgeable, prompt, and helpful. Our nephew who owns a security company out of state recommended them. This company provides A+ customer service.

Well, sorry to say that my earlier correction to a poor review was inaccurate…read more The owner did come out as I wrote, but he ghosted us after that. Constant communication with him only resulted in vague promises to get our job done. Constant contact via email resulted in absolutely nothing. I would highly recommend staying away from this company.

Amazing job at an extremely fair price and a pleasure working with Colin and Prime Audio Video. He…read moreexpertly installed my TV and soundbar and even took the time to make adjustments I didn't even ask for just to make sure everything was perfectly level. Plus, he was very knowledgeable about the equipment and a total pro from start to finish. Also, everyone I've dealt with at this company is friendly and very quick to respond to your requests. I got a same day quote from Kevin and my installation was complete a few days later! Can't recommend them enough.

People are generally lazy these days. And if they run into something challenging, they just tell…read moreyou it can't be done then charge you $150 for coming out in the first place. Alex is the OPPOSITE. Alex is tenacious. He has a "can do" attitude, loves a challenge and won't leave till the job is done. It's so wonderful!!! In my situation, I had another contractor tell me what I wanted done was not possible then charged me $150 for coming out to survey the situation. Then I hired Alex. He came in and said "absolutely we can do this." He got it done and I am HAPPY. I am hiring Alex the next time I need this kind of work done. I know the job will get done right and with a genuine smile.

If you want outstanding service, professional, timely, response, and reasonable prices, this…read morecompany is for you! I could not give a higher recommendation for Alej. His AV service is top notch. He just completed setting up my home and pool complex. He brought the equipment I needed. His work is clean and spotless. Journey A\V has my highest recommendation. I refer him to all of my friends who want a highly connected audio experience throughout their homes // from TV mounting to AV whole house and patio sound. Alej does it all and has never disappointed - having completed several different work orders for me over the years. He's a true Pro.

Screwed up appointment location and ended up having to come couple days later…read more price quoted no where near what was charged. Need more in terms of full disclosure on pricing. They expect homeowner to help with the installation; that is asking a lot. One person arrived to mount 65 inch tv. Installation was not professional as far as neat wiring and mounts. Mount does not operate as it should. Did measurement markings with a Sharpie; left permanent marks on wall.

We had wanted to install a TV over our metal-insert fireplace for years!…read moreWe did't find the right person for the job until we found Home Smart and Rick Marks. For Rick, this was no problem. He has installed about 1500 wall TV's. He made our choices so easy. He was able to order everything we wanted and needed. Then he and his helper, Gil, installed a 65" TV with a Sonos music and sound bar. It looks great! We love it! Rick and Gil did an outstanding job. We give them and Home Smart an A-Plus rating! We are so pleased we found Rick!

Great customer service. Kimble was really helpful as the sales guy. Reliable, high quality and…read morereasonably priced system.

I've been trying to cancel my service for three months now. Every time I call in, I get bounced…read morearound and no one seems to be able to actually have the power to cancel it for me. The process is to cancel by email, but when I do this, I'm charge again the next month. Your executive board needs to do something about this process (or lack thereof). It's ridiculous that the service can't be canceled with a phone call. I've disputed the charges, but I'm tired of dealing with you all. Cancel my service and let me be on my way!