I've worked with Integrity Sound many times over the past 15+ years for both business and home…read more Integrity Sound has set up projectors, screens, electrical for my computer training center business and high end audio/video for my dedicated home theater. Everyone I've encountered from the owner (Joe) to the technicians who come in to do the work are exceptional. Beyond providing excellent service by knowledgable installers - very important to me is also communication and trust - which they excel at both. I consider myself an audio/videophile who checks work to make sure projector setup / calibrations / alignment are perfectly configured to fit my 164" home theater screen, audio configurations are perfect maximizing the latest technology. I've upgraded my home theater 6 times (as new technology comes out) and every time chose Integrity Sound.

Tom spent quality time understanding our ideas and offering a solution we had never considered. One…read moretelevision and sounf system was installed. A second system, involving a mirror tv, was also installed. Tom provided good direction to our GC so that the framing for the installation was perfect. The installion went smoothly. Their recommended contractor for sheetrock to hide the speajers was an artist. Tom has returned 3x to provide additional directions and make minor adjustments. His service has been outstanding.

Well, sorry to say that my earlier correction to a poor review was inaccurate…read more The owner did come out as I wrote, but he ghosted us after that. Constant communication with him only resulted in vague promises to get our job done. Constant contact via email resulted in absolutely nothing. I would highly recommend staying away from this company.

Amazing job at an extremely fair price and a pleasure working with Colin and Prime Audio Video. He…read moreexpertly installed my TV and soundbar and even took the time to make adjustments I didn't even ask for just to make sure everything was perfectly level. Plus, he was very knowledgeable about the equipment and a total pro from start to finish. Also, everyone I've dealt with at this company is friendly and very quick to respond to your requests. I got a same day quote from Kevin and my installation was complete a few days later! Can't recommend them enough.

Derek was very helpful and professional. The team was very conscientious and made sure we were…read morehappy with the install of tv's and extenders!

Vitex handles the Ethernet cabling for the new homes in my community. They also offer home…read moreautomation upgrades as well. We had speakers installed for our outdoor lanai. We also had an Ethernet cabling issue that Vitex responded to. Vitex Sarasota is able to dispatch them to an issue or project quickly and more often or not they have arrived early. In both cases, Vitex handled the issues very professionally. In particular, I'd like to recognize the field technicians: Lodgrick and Mike. Both very professional, easy to work with, and Lodgrick is a superlative lead technician/supervisor. For any future projects, I'll definitely consider Vitex again!

People are generally lazy these days. And if they run into something challenging, they just tell…read moreyou it can't be done then charge you $150 for coming out in the first place. Alex is the OPPOSITE. Alex is tenacious. He has a "can do" attitude, loves a challenge and won't leave till the job is done. It's so wonderful!!! In my situation, I had another contractor tell me what I wanted done was not possible then charged me $150 for coming out to survey the situation. Then I hired Alex. He came in and said "absolutely we can do this." He got it done and I am HAPPY. I am hiring Alex the next time I need this kind of work done. I know the job will get done right and with a genuine smile.

If you want outstanding service, professional, timely, response, and reasonable prices, this…read morecompany is for you! I could not give a higher recommendation for Alej. His AV service is top notch. He just completed setting up my home and pool complex. He brought the equipment I needed. His work is clean and spotless. Journey A\V has my highest recommendation. I refer him to all of my friends who want a highly connected audio experience throughout their homes // from TV mounting to AV whole house and patio sound. Alej does it all and has never disappointed - having completed several different work orders for me over the years. He's a true Pro.

Screwed up appointment location and ended up having to come couple days later…read more price quoted no where near what was charged. Need more in terms of full disclosure on pricing. They expect homeowner to help with the installation; that is asking a lot. One person arrived to mount 65 inch tv. Installation was not professional as far as neat wiring and mounts. Mount does not operate as it should. Did measurement markings with a Sharpie; left permanent marks on wall.

We had wanted to install a TV over our metal-insert fireplace for years!…read moreWe did't find the right person for the job until we found Home Smart and Rick Marks. For Rick, this was no problem. He has installed about 1500 wall TV's. He made our choices so easy. He was able to order everything we wanted and needed. Then he and his helper, Gil, installed a 65" TV with a Sonos music and sound bar. It looks great! We love it! Rick and Gil did an outstanding job. We give them and Home Smart an A-Plus rating! We are so pleased we found Rick!

Great customer service. Kimble was really helpful as the sales guy. Reliable, high quality and…read morereasonably priced system.

I've been trying to cancel my service for three months now. Every time I call in, I get bounced…read morearound and no one seems to be able to actually have the power to cancel it for me. The process is to cancel by email, but when I do this, I'm charge again the next month. Your executive board needs to do something about this process (or lack thereof). It's ridiculous that the service can't be canceled with a phone call. I've disputed the charges, but I'm tired of dealing with you all. Cancel my service and let me be on my way!

Posting a great review makes my day. Yesterday Davin came out to set up our Smart home. He was…read moreprofessional, patient and thorough guiding us through how it works. Great job Davin. We would recommend you in a heartbeat!

Worst company i have ever had to deal with couldn't get my bill right 5 times had to call me back…read moremultiple times to correct. Use a different company if you can they are not efficient and not good at their jobs on a corporate level or customer service.

When we get a good representative in the tech areas, we are very grateful. Thank you to Geek Squad…read morereps who know their stuff and listen to us tech-challenged customers.

Best Buy used to be good. That's the saddest part…read more Now, getting help feels like you need to take a vacation just to sit on the phone for hours. You are forced to fight your way through a totally unintelligent AI that cannot understand simple requests and keeps looping you back to nowhere. If you're lucky enough to reach the phone system, you're rewarded with horrible sound quality they probably call music, constantly interrupted by lame advertising. It's exhausting. You lose patience, time, and goodwill long before you ever reach a human being. Geek Squad was once a reason to trust Best Buy. Today, even scheduling help feels like an endurance test. I gave up, not because the problem was hard, but because the system is broken. Very disappointing. This is not customer service anymore. This is customer avoidance.