I wish I could provide a positive review. However, I made an appointment thru ClassPass which I have done multiple times. Unfortunately the address was wrong, twice. I eventually found the "current" address and got there as soon as I could. Along the way I phoned 2x with no answer or call back. I find that type of business unacceptable, I accept that I was late however a business that states they are open till 7pm should respond to voicemails. As I arrived I knocked on the door with no answer or response, not good at all! So my stress relieving massage was stress-inducing read more

Terri did an excellent job of removing all the tension knots from my back, neck and shoulders and alleviated the pain I had been in for the past week. Will definitely come back! Highly recommend! read more

Terri is so blessed to have her hands. She always makes me feel comfortable and relaxed from the beginning to end

Terri was amazing and is very friendly. She accommodated our needs and my friend and I felt amazing afterwards. If I lived in the area, she'd be my go to gal! We had facials, reflexology and massages. read more

One of my favorite birthday presents ever is a long hot stone massage from Terry at the Vivani day spa. So relaxing, such a calming atmosphere and I love their new location on Melbourne near North East Mall. Definitely a place you should try if you want a good massage read more

Went to Terri for massage and facial. Late getting started and massage was mediocre. The facial was rough and left a sore spot on my forehead that is just now healed a week later after using Neosporin for the first several days. She is super nice and friendly but I will never go back. read more

I went here for a 60 minute Swedish Massage. Staff was very friendly! My massage therapist was very nice, didn't talk when the massage started and gave a very nice and relaxing massage. Two things that were missing though....a quick consultation to see if there was any areas that needed extra attention (such as lower back, neck) and no complimentary water after the massage (if they did have it-it wasn't offered). This was the first place that didn't advise me to drink lots of water after the massage. Already knew that, put if that isn't something that is done and you have a massage virgin....they mind end up with a killer migraine later. Overall though....good experience and I would recommend them. read more

My husband has treated me twice to day-long pampering at Vivani. Once was because I was majorly stressed out and the second was an anniversary gift. The ladies there are incredibly nice, thoughtful, and professional. Angela even called me to make sure all was okay after my recent facial! I wish I could give Vivani Day Spa a full five stars, though. I really want to, but twice the polish on my pedicures has bubbled up. I think the polish was old or something, so I've had to re-do the polish at home. However, following my body scrubs, wraps, manis and pedis, my skin feels sinfully soft! Bubbling polish or not, this is my "go to" place for indulgence! read more

I received a gift certificate from my husband and overall I enjoyed my visit! I would definitely return! Why not 5 stars? It's sparse, as far as "Day Spa's" go, but this is more of a massage clinic even though they call it a day spa, but don't expect the fluff & butter of a real spa (think Gaylord Relache - one of my all-time favorite local spas as a client). But also remember that you get what you pay for. The "day spa" that everyone wants & expects takes big money to establish & operate, and when clients are only paying $80 on average for a basic massage, that will not buy a wet room, a vichy shower, or even the expensive electric tables that we've all come to love if you've ever been on one. Okay, maybe you don't know why electric tables are nice, or important, but as a licensed massage therapist I can tell you that electric tables are among the critical tools to help prolong the life of the massage therapist! Because the basic table with wooden legs cannot realistically be adjusted for each varying body size, it means the therapist is compensating in some way. That ultimately means the client may not be getting the best massage, but as a therapist, I promise I always gave my best, no matter what the conditions! So you have to hope, and trust, that your therapist has the same work ethic. Long story short, in spite of the lack of waterfalls, steam room, saunas, whirlpools and relaxation lounge, they DO have good therapists, who know what they're doing & care about their practice. I received a very relaxing hot stone massage that I would gladly return for! read more

Enjoy this salon atmosphere as well as hair stylist Tina and Victoria. Both are warm, friendly and have great knowledge of color, styling and cuts. My appointments are always timely as well as feeling pampered during my time in either chair. I would recommend to anyone wanting an updated look, a change of pace or consulting a stylist willing to provide guidance on hair care products and options to help you feel beautiful inside and out. I look forward to setting up further spa treatments in this new year. read more

Our favorite spa - I need to recharge now and then and this is the place for me to do it. The staff feels like family and services are always top notch. My wife also loves this place and we have even gone together for the couples massage. My wife currently gets her facials from Terri, and recommends her to friends. Prices are very good considering what you get. read more

Such a pleasant environment, first timer and I was walked through the process and what needed to be done for my skin. My skin has never looked or felt better. I would absolutely recommend this for your skin care and pampering read more

I have been going to Vivani for over three years. I've had several massages, pre-natal massages and Angie has cut my hair several times. I never have to wait and the entire staff is very nice. read more

Audrey is amazing. My last hair experience before I came here was so bad that I waited six months to have my hair done again. Not only did she correct the damage that the last hairdresser did she made me look like my old self again! I am going back soon for a full spa day! read more

This spa is quite deceiving from the street/location. Unfortunately, I can not afford to pamper myself as much as I would like but when I can, this is my go-to place. Don't get me wrong, there prices are reasonable compared to other spas and trust me, the service is equal if not better. I've only done facials so far but they have been THE BEST since I moved to this area. The only reason I don't give it 5 stars is the ambiance of the spa itself is missing ..something. read more

Amazing massage, definitely worth it!! Great service and very nice atmosphere I would recommend to anyone looking for a great massage or day spa. read more

In the past I have purchased gifts for my girlfriend here regularly. I will never use Vivani Day Spa again even though I live close. I got a massage gift certificate and before my girlfriend could use it, she broke her foot and had blood clots so was not able to get a message for a while. Once she was cleared by a Dr, I was told they would not honor it because it had expired. We were told nothing could be done even though I explained to the lady at the counter that we had a Dr note showing why we didn't use it and a receipt. They explained there was a new owner. Well, my money was still taken and zero service was provided and the business still had the same name so who owns it makes no difference to me. This happened a while back but I recently went to get a gift for my love and it reminded me of this situation and I decided to post as a warning to others. Prior to this I had zero issues. read more

My wife is always beautiful, but never more so than when she leaves Vivani. Tina always does such a great job and make her feel like family.

I was introduced to Vivani through a gift card from a close friend. In my opinion it is a hidden gem. I now go there fairly regularly for massages and facials and have been happy with the services. If you are looking for a spa services in a comfortable setting at a reasonable price, give them a try. read more

I like the fact that this place was kind of low-key, not uppity like many "spas and salons" are.....I was greeted nicely, the massage therapist was nice, and I did get a relaxing massage and the hot stones were very relaxing. That said...I couldn't believe the amount of "goo" left on me!!! I had massage lotion all in my hair and my hair was SO greasy I had to go home and take a shower. Again. So, all in all, that makes it not the best massage. I've never had to go home after and clean up. read more

SCAM ALERT!!! I found this Spa during my shopping at Northeast Mall. I got two session from TERRI that were AWESOME. However, I was advised to purchased Cleanser & Moisturizer that would be great for my skin. SO I DID!! A week passed by no call regarding the Products in thinking the Owner was busy I called about my products which cost a total of $108. I was advised she hadn't put the order in she was awaiting another person's order & she would put it in the next week, OK! The next week come no call no product. So I call regarding my product no response. I get a message by text that advises my appointment is canceled due to the COVID-19, OK! But absolutely NO COMMUNICATION about the products. So I text asking to make arrangements to picking it up or a full refund. ABSOLUTELY NO RESPONSE ON HER CELL PHONE OR THE OFFICE PHONE THAT IS A CELL NUMBER. Another week pass No response!!! I call, no response, I text this time as advising this is my last text asking if she can call/text, ship the product to me providing my address, or give me a full refund. Letting her know I feel SCAMMED at this point. I understand the destress of the virus scare but what is a phone call to communicate the status. I also advised I will contact my financial institution dispute the charges due to being SCAMMED AND FILE IN SMALL CLAIMS COURT IN TARRANT COUNTY. This is suppose to be a place of tranquility & serenity! I WILL NEVER BE COMFORTABLE WITH A SPA LIKE THIS AGAIN. PLEASE BECAREFUL GETTING SERVICES HERE. read more

I recently went to Vivani day spa and had the Sugar Body Polish - absolutely wonderful! Very friendly and professional staff. Definately going to keep them as my local massage place! read more

Wonderful Day Spa and services-will definitely return next time we are in town! Very nice and thoughtful ladies there to help you come away feeling Great! read more

I have went to this spa in the past and found it to be wonderful and great. I just recently went back to have a facial and it was the worst facial i have ever received. I didn't even know you could get a bad facial. I scheduled for a 90 minute facial and only got an hour and to later find out that they no longer offer that service even though it's still on the website. So i paid for 70 minute facial and again, it was only an hour long. After i walked out to my car and looked in the mirror i had white crap all over my face. Any other time i have received a facial i leave with clean and glowing skin. I had to go home and wash my face. I proceeded to call to place my complaint about everything and they want to push me off until Tuesday( i had my facial on Friday) to get back to me. I guess they weren't too concerned about pleasing the irate customer. I would never step foot into this salon again and do not recommend this to anyone. read more

I just recently had a spa day Friday. And I have never been to this charming little day spa hidden in the middle of hurst I started with a massage from Heather she was very helping in taking away my head ache that I originally came in with. She was helpful in telling me what stretches I need to do at home to help prevent the tightness in my neck and shoulders, it was very relaxing and I would recommend her to anyone! Next was my 45 min wellness facial (it came with my package) Christian did my facial and I told her my skin concerns she talked me into a $15 upgrade to do a microdermabrasion on the build up of skin that I had around my nose. I'm so happy that I did! She put me under steam and cleansed and exfoliated ,her fingers are magical. Then she told me she was going to apply a papaya enzyme mask to help promote moisture back into my skin . It smelt amazing!!!. When it came to the part of my microdermabrasion treat ment I must admit I was nervous it was a noisy machine that only lasted about five min. But after when I felt my face after she was all done my skin felt ridiculously perfect and looked glowing. The texture of my skin was unbelievably different. Next was the mani and pedi, that Christian did as well. She is a liscenced cosmetologist so she does hair , skin and nails, she explained to me. I thought that that was too cool. I don't have to feel like I'm being shuffled off from one ) person to an other to an other. She made my toes look great ( they needed some help.) Overall my experience was fabulous. There were candles lit all through it the spa. The staff was friendly and not "uppity" spa staff. It's a very relaxed and chill atmosphere. I will be coming with my husband to do a couples retreat very very soon!!!! If you live close to this spa I recommend it! It's hidden and charming and you wouldn't expect it to be sooo cute once you get in. I love it. read more

new owners, HORRIBLE experience- non qualified staff, the lunch from the 1/2 day special was nothing but a pathetic salad, and horrible cheap wine - that was it, nothing else. Facial was a joke, AND they forgot to change out the sheets from the previous customer so there was debris and dirt. I received suspicious bites on my arm when I left the spa, the only good thing about this place was the whole body massage - in my packet I was supposed to get shellac and when I asked about it, the owner/facial/mani pedi person who does it all despite only having experience with hair only turned up her face and said we prefer to not do shellac that is so yesterday but if you want it, we charge $10 more- that screams to me, we don't know how to do shellac and we have had complaints and redos so we will charge extra to deal with the hassel- the entire experience was unprofessional,- this experience was so bad it was almost a joke- NEVER EVER will I go back again. CONSUMERS know this, the owner is a 24/25 year old hairstylist who bought the place from the previous owners off of Craigslist- need I say anymore???? read more