I can for a yearly physical it did not take me long. I spoke with the nurse practitioner. She was…read morevery well knowledged about her skill set, which will make me really feel comfortable. I have been going to Dr. Lily and associates for the past seven years I would recommend them all the time.

The quality of care you will receive is minimal. The wait time to see a physician at best is 1 to 2…read morehours or more. I gave this office a chance thinking it was a one time deal but after three and four visits, and no change I went and found another physician. I am very happy with my new doctor.

Dr. Mitchell is by far the best PCP I've had in my years of seeing her (8+ years). She is…read moreattentive, listens to her patients concerns and provides the best professional care needed. Furthermore, she does not frown down on alternative measures if its the preference of her patient, but will always give her professional advice from a medical perspective as well. I appreciate honesty and authenticity, which is why I will not go to anyone else. Dr. Mitchell is highly recommended!!

My family and I have been Dr. Mitchell's patients for years!!!!! She has been nothing short of been…read morean awesome. professional, kind, caring physician! I recommend her highly!

Type of care and quality of care. Dr. Berard and his associate Sr. Francis really know their…read morepatients and their expertise. You're lucky if you get an appointment with them...definitely wait for it.

1) There are way too many people working here doing NOTHING. I am thinking a lot of the employees…read moreare family members or friends. How can you have an overstaffed office and work extremely slow? 2) Dr. Berard is rarely in the office, but the Nurse Practitioner's are super nice. Make sure you research what they prescribe you. They prescribe some random things for patients and never explain why to the patient--unless you ask! 3) I work at another medical office and I have to call Dr. Berard's office like a telemarketer to get them to do anything for their patients. Seriously, I have to call at least three to four times a day for a fax.

Absolutely phenomenal! Dr. Kinney is INCREDIBLE; very knowledgeable, patient, caring, and genuinely…read morecommitted to providing comprehensive care. His bedside manner is also impeccable; other physicians could learn from him. He goes above-and-beyond expectations to provide individualized care to his patients. Hands-down, one of the most consummate medical professionals we've encountered ever; truly sets and raises the bar. If you are seeking exceptional care from a kind-hearted and genuine physician, look no further!

I am from the Bay Area and last week attended our daughter's graduation from American University…read moreand was in DC to help her get set up in her first apartment. Unfortunately I developed an ear infection and bronchitis and fortunately I found Dr. Kinney and Metro Direct Care Medical. I was feeling too sick to try to sit in an ER and the house call from him saved the day and the entire trip. He took a careful medical history, and spent the time to listen as well as inform us of the diagnosis and the options. He prescribed the ear drops and medication that ensured I felt better within a few hours so that I was able to be present for our daughter and heal. He also helped us come up with the right decision not to fly until a few days later than planned to help heal the ear and bronchitis. I wish there was a doctor like him in the Bay Area!

YALL! LISTEN TO THE REVIEWS ON GOOGLE! DO NOT COME HERE UNLESS YOU ARE DYING! even then idk why you…read morewould trust these people. they are shady, always telling you about charges AT THE END, rude and confrontational and absolutely delusional. Storytime: I am in education field and came to get my Medical Evaluation paperwork filled out. I came on 05/04/24 a Saturday to get the form filled out. There was one portion on the form the Tuberculosis test which was a shot in my arm that needed to be checked in 2 days then the form would be completed. sidenote: my problem is NOT with the policy itself but with the fact that i was not informed of this policy until AFTER paying my original copay and AFTER being seen the second time on 05/07/24. So, I come in like I was told, without making an appointment, LIKE I WAS TOLD, and once I arrive they are telling me it will be over an hour wait. Comical, because I had to return to work, so I begged the receptionist and nurse there to get me seen since it would take 2 seconds to view my results and sign my paper, so thats what happened. I was sooooo happy and felt like this would be a great day. Unfortunately, after seeing the nurse practitioner, I was told to get my signed paper from the receptionist who THEN told me I was due ANOTHER copay like I said, if this is you alls policy I cant change that.... HOWEVER WHY WOULD U NOT TELL ME THIS BEFORE? can you even do that? see someone and then make up a fee after????? since i didnt even have my purse because why would I? They said they would bill me, so im pissed. i get the form and go. to make matters worse the form wasnt complete so I had to go back in after viewing it in the car. upon doing so, some gay male with a light skin tone, decided to repeat everything the polite receptionist had already said. re-telling me id be billed, retelling me their dumb policy as if i didnt already hear this AND holding my now completed paperwork. adding in i "need to lose my attitude" and "watch my mouth" SIR GIVE ME MY PAPER SO I CAN LEAVE lol. like he really took it upon himself to speak to me unprovoked, i didnt ask any more questions nor was I rude to the receptionist. meaning there was no reason for him to input his 2cents. he definitely needs to be removed from anything with customer service immediately. Came to me with IMMEDIATE disrespect and SASS and was shocked when I matched energy. Like sister girl YOU are at work not the club. watch YOUR mouth Holding my paper as if he had ANY reason to touch them at all. Then proceeding to run his mouth as I was leaving just ghetto. And all this because the receptionist, nor the nurse, nor the doctor communicated that there would be a second doctor visit, resulting in a second copay. Am I wrong or is that not something that should be stated prior to the FIRST appointment?! "Even though youre paying your copay today, because of the tuberculosis shot need for your form you will have to pay again when you return" BASIC customer service and communication! Anyways, don't go here, theres so many other places.

Whoever you have answering the phones and taking appointments is rude and does not seem to be all…read morethere. First I called and was immediately hung up on. I called again and asked if they they took appointments over the phone. He asked if I was a patient and I said no. He then says I need to be seen before I can make an appointment. Well... yeah, thats why I need an appointment, to be seen by a doctor. I decided to move on. If this is what getting an appointment is like I have no faith in the rest of it.

I chose this doctors office because the location was pretty much in the same building area as my…read moregym. When I went to their website, I was super happy to be able to do everything online. That is a huge plus with me because it makes scheduling and keeping track of everything online. My first appointment was about two years ago. I really enjoyed the beautiful decor, soothing tropical sunset color palette set up similar to a spa. Every time I have had an appointment here everything went very smoothly, I was always treated with with respect and kindness. I am grateful to always be able to access the online portal for notes from each visit. If something is needed such as labs, the directions and referral was provided.

I was a first-time patient at this office. I rescheduled my 9:45 appointment using the reschedule…read morelink this office emailed me, and mistakenly entered the wrong last name, an honest error on my part. Everything else matched my existing file exactly: first name, date of birth, phone number, and email. I received a confirmation email for the new appointment time, so I had no reason to think anything was wrong. Today I was charged a $50 "no-show" fee. When I called, Jorge was cold and unhelpful. His explanation was that because the last name didn't match, the system never linked my reschedule to my original appointment, so as far as their office was concerned, I just didn't show up. He checked with Dr. Frederick, who agreed to reduce it to $25, but wouldn't waive it. Here's the problem: I used their own tool, the way they told me to, and got a confirmation email back. If a single mismatched field can silently fail to cancel an existing appointment with no warning to the patient, that's a gap in their process, not proof I skipped my visit. Instead of looking into that, they went straight to charging me and acted like $25 off was a favor. It felt like nickel-and-diming rather than an actual attempt to make it right. Not the first impression you want as a brand-new patient. Read the other reviews before you book here.

I have been here twice as a walk-in for Green Card medical appointments (the immigration service is…read moretaking a while with my application, so my original medical expired). Both times, I was seen promptly. The receptionist was friendly and helpful, and Dr. Bennett explained what he was doing and why. I'm happy with the service I received.

I recently established primary care here with Dr. Gibson and I felt the need to post a review…read morebecause the quality of service I receive from here is exceptional. Everything from scheduling the appointment, the friendliness of the staff, promptness, and overall professionalism is 5 out of 5 stars. If I could give an extra star for going above and beyond what other facilities do, I would. Before establishing care here, I lived by the UCLA Ronald Reagan Center which is one of the top-rated medical centers in the US. Having experienced their level of service which was great and comparing it to here- I would say here is the same level of quality but probably better if I'm being honest. Dr. Gibson's expertise in medicine is exceptional and what's noteworthy is his ability to explain seemingly complex topics in ways that are digestible and absorbed by you and me. I never feel rushed during an appointment and the doctor remembers everything I've told him which shows his attention to detail and his care for each patient. Sometimes I think it's easy to feel like you're just another patient at medical facilities but you won't experience that here. You'll be treated like the awesome human you are and realize this is how healthcare should be. I came here because I saw a great review on google and now I'm passing the good energy on because I can see why his reviews were so good & genuine. During this unprecedented time, it's a blessing to know there are medical practices like Embrace Primary Care. Stay safe y'all!

Lately things change but sadly not for the better. Lack of professionalism if Jocelyn is not the…read moreone answering the phone which is not OK because everything can't fall on one person there's multiple people there. Everyone should be taught properly and professionally how to answer the phone. Being put on wait without being talked to not even a hello thank you for calling primary embrace. I'm going to put you on a brief hold. Nothing I got nothing. I was hold for 4mins. doesn't leave a good feeling with you at all. Sad to see this office going down through a tough time. Doctor also not listening to the patient and fully understanding the depth of an issue at hand. I am very unhappy and disappointed overall.

My children have been seeing Dr. Rhodes for 3 years. She's super thorough…read more Yes, the office is old and everything is outdated. She also always has long wait times. However, her care is worth it to me. She's always thorough with any issues and makes sure to order all and any bloodwork or tests needed to assure us that things are ok. That matters to me. We've had three other pediatricians. She's been the most thorough and takes however much time needed with each patient which is likely why she's always backed up.

This has to be the worst pediatrician office I have ever been too. The doctor is just ok and her…read morestaff is terrible. If you set an appointment you will not be seen until an hour or 2 later. They are unorganized. My son needed bloodwork to go to daycare. The first time they lost the bloodwork. We went to get it done a second time and then they mixed the blood with the wrong fluid or something. We are now on to the 3rd visit for the same bloodwork and I'm still waiting for the results a week later. I have been trying to get this done for a month and it has not been a good experience. Nobody wants to make their child suffer by getting pricked multiple times for the same thing. Also due to the delay my son is still not in daycare and it's messing with my work schedule. If u can take your child to another office I would recommend going somewhere else.