First apartment I've lived in after moving to LA and I can truly say that it has been a blessing!…read moreWalking distance to all of my needs, great area, and an amazing manager! Janea goes above and beyond to make her tenants feel that they are taken care of. Leak in your sink? No worries, in 20 minutes you'll have a brand new faucet! Alone on the holidays? Good thing there's a Christmas tree in the lobby with PERSONALIZED ornaments for every tenant making you feel right at home. The landscaping inside and out, building hallways, lobby, sidewalks, etc. are always in immaculate condition. My needs are always met, and my expectations blown out of the water! The effort I've seen Janea as a property manager make goes above and beyond any other I've dealt with. I'd give it 6 stars if I could! Thank you Janea!

I absolutely LOVED living at the Park Seville apartments! Everything about it was great. It's…read morewalking distance to anything you may need. There is a large newer Ralph's, down the block there's a trader Joe's, a few blocks is a gelsons! There are plenty of great restaurants and even movies within a half mile. Janea is the property manager and she is completely wonderful to work with! I never had any problems that she didn't handle fast and efficiently! She cares for the property as if she owns it and goes the extra mile with a smile!!! Loved her!!! I ONLY moved because I fell in love with my now husband and had to move to be with him. Otherwise I would never have left lol! Truly a great find in Sherman Oaks!

I've been here a year and Kris, the property manager, has been really legit. He's kind and…read moreunderstanding, as well as patient. The unit itself isn't awful but also isn't amazing. With what I'm paying currently, 'You get what you pay for'

These apartments are overpriced for what they offer. Expect dated or non-functioning appliances. Be…read moreprepared for break-ins and property damage. Anticipate unresponsive and unreasonable management. While the location is prime, it should be noted that other nearby buildings command lower rents with much nicer (and newer) amenities. In the more than four years, I've been at the Hallmark, I have demonstrated loyalty, appreciation and respect! I have paid on time without fail and maintained amicable relationships with the building manager. However, when I did try to make a complaint, I was met with a dismissive attitude, myriad of excuses and disconcerting lack of accountability. The property supervisor, Ashley Miranda, has exhibited a flagrant lack of professionalism in both her refusal to address building issues and dishonest/inconsistent communication with tenants.

If you are thinking of living at The Plaza, read this review. This is a 5 star review, but I'll…read moretell you everything you need to know about The Plaza, good and bad. I lived at The Plaza for 5 years. They were the best 5 years of my life. I literally cried when I moved-out, and the only reason I moved out was because it came the time in my life to buy a house. Living at the Plaza provided me the inspiration and energy I needed to accomplish so many things and move on to the next chapter in my life. I still remember touring The Plaza for the first time and falling in love. It was late summer, and I remember seeing everyone enjoying themselves having a great time at the pool, just happy to be there. Sherry, who is no longer working there, gave us the tour, and I really have to thank her for making our moving experience into The Plaza such a breeze, and frankly, a fun experience. The staff does a really great job maintaining the property. Making-use of the amenities will really make or break your experience. I found most of the residents at The Plaza to be incredibly friendly. There is a healthy mix of people living at The Plaza, from young singles to older folks and families. If you so desire, I feel that it would be really easy to find a community at The Plaza. There are various events put on by the property and it's easy to meet people in the pool area; it's also very easy to avoid everyone like I did if that's what you prefer. The cast of characters at The Plaza has changed over the years, but I have always overall had positive experiences with the staff. Lori was the manager when I moved in, and she was the best property manager anyone could ask for. She addressed every problem that ever came-up, all you had to do is tell her once and at a snap of a finger the problem would be gone. She is now the regional manager of Cirrus and is still around, and the new property manager Valerie is still great - not as effective, efficient, and straight-forward as Lori, but still good. Michael and Victoria, who still work there, are also great. The maintenance staff is also great and has little to no turnover. Any time you submit a maintenance request on the app, it gets taken care of almost immediately. Having 24/7 security is also a big plus. I never once felt unsafe living at The Plaza, except one night a few months before I moved-out, I was working-out at the gym at 2am and a resident (who I presume was high or intoxicated) creepily followed me around the gym, wouldn't stop staring at me, and then tried following me back to my apartment. I took many detours because I didn't want her finding out where I lived or getting into my apartment, and along the way the security guard Prince actually stopped her and told her to stop following me. He then asked me if I was ok and said that he saw on the security cameras that the woman was literally running after me around the apartment, and she left me alone after that. It was one of the nicest things anyone has done for me. She was a pretty small woman so I did not feel physically threatened, but it was one of those moments I realized the concrete benefits of living in a complex with 24/7 security. In the 5 years I lived there, this was the only time something weird like that happened. I would take the 1 star reviews with a grain of salt. Yes the front staff can be a bit irritating at times and they can sometimes stonewall you when you have complaints, but they are also always available and will reasonably address your concerns if you're persistent enough. Yes they sometimes have to shut things down temporarily for maintenance (water, amenities) - but that's just what maintaining a property takes, sometimes there is downtime so they can keep things maintained for the long-run or make things better for everyone. Unfortunately there was a fire in building C several months ago, but that should hopefully not be an issue at this point. The unit and building you live in also makes a big difference. We lucked out because we were on the top floor, in a newly renovated unit, in a quiet area (building D), with a nice view, so we didn't have a lot of issues a lot of other people have. Overall though, I can't imagine living at The Plaza being a bad choice, if you are happy with the unit and what you see on the tour. I feel incredibly lucky that I got to live there and still feel nostalgic every time I pass by. If I ever need to rent an apartment again, The Plaza would be my first choice.

I lived at The Plaza at Sherman Oaks for eight years, so I know this building very well. I do not…read morerecommend living there. Let's start with the positives. The amenities are good, and some of the staff members are friendly. Vicky is great, and the previous manager, Lori, was excellent too. The best part of the building is Prince, the security patrol officer who has been there for many years. Prince is responsible, trustworthy, respectful, and empathetic. Honestly, he would make an excellent manager for the building. Now, let's discuss the negative aspects. First and foremost, this building markets itself as "luxury," but the units are far from luxurious. They are cheaply constructed and outdated. The bathroom fan is extremely noisy, and the walls are paper-thin, meaning you'll hear everything from your neighbors. The ceiling situation is even worse, as you'll be able to hear every step and movement from the people above you. During my last stay in the building, I had a couple of "heavy-walkers" move in upstairs, and they were a nightmare. They dragged furniture around, walked heavily, and made noise all night long. If you happen to have inconsiderate neighbors like that, don't expect management to resolve the issue. I had to move out because the current manager was unable to address the situation. A significant issue in this building is that people smoke marijuana and tobacco throughout the premises, both day and night, and management fails to enforce the rules. The lack of control has worsened over time. Additionally, there is a rule that pets must be leashed, yet many residents ignore this as well. The common outdoor areas often smell unpleasant because dogs urinate everywhere, and some residents do not clean up after their pets. Instances of dogs attacking people have occurred in this building. There have also been fights and arguments between residents due to irresponsible pet ownership. Once again, management does not enforce the rules. After 10 p.m., the common areas are supposed to be closed, but people still stay outside making noise, sometimes until 1 a.m. or later. For example, there was one crazy guy who let his small kid run around barefoot and shout like a wild child late at night. That kid was extremely loud, screaming like a savage at night with no respect for anyone living around them. This is the type of behavior that occurs in the building, and management does not take action to address it. The same individual has also forced open an emergency door to smoke in concealed areas. I provided the manager with several videos documenting these incidents, yet that terrible guy has never been evicted for his actions because the manager has no authority whatsoever. People shout from their balconies, which adds to the noise around the building. Many residents use their balconies and parking spaces for storage, despite it being against the rules. The parking lot is very dirty, and residents often leave furniture in the corridors. Overall, the building feels chaotic, noisy, dirty, and poorly managed. Maintenance is a significant problem here. When you call maintenance, they tend to fix everything in the cheapest way possible. I complained for two years before they finally replaced the bathroom fan--two years. This experience shows how seriously they take residents' complaints. In my opinion, this building lacks class and is no longer a safe or peaceful place to live. A dangerous fire broke out months ago, which adds to my concerns. If you enjoy living in a chaotic environment--where people shout, dogs run around and urinate everywhere, rules are ignored, children scream late at night, residents smoke throughout the building, and management fails to enforce any regulations--then this might be the place for you. If that's not what you're looking for, I recommend seeking a more decent living situation. For the amount of money they charge, The Plaza at Sherman Oaks is absolutely not worth it.

Great place to live. Quiet, clean, friendly people, amazing location next to park, fantastic…read morepool/common area with bbq and fire pit. Very sad I have to move (financial reasons) but would recommend this place to anyone looking.

I love Moss and Company but I had a terrible experience with Bridget, I really wish I had the…read moreexperience that everyone else seems to have had with her. I was disrespected by her on so many levels. I leased an apartment without seeing it and tried to see it that same week, she told me I couldn't because it wasn't ready, so I asked if I could see the community , she was against that as well. She didn't mean any of the timelines that she gave me in regards to my lease agreement and scheduled appointments to see the property - and she failed to communicate the changes, l had to reach out to find out about anything that may have changed. So I asked her if we could have more open communication (in the nicest way possible) -- she got really upset with me for saying that and told me I should "withdraw my application" if I had so many questions and concerns.. she then told me she was going to hang up on me ?! After that I was going to report her to her higher up - but as I said before she has all these great reviews, so I have her the benefit of the doubt and assumed for the sake of good energy going into my lease that maybe she was having a bad day. I then reached out via email to tell her how I felt, she never responded until the next day saying it no longer appeared I qualified... and then she ghosted me - literally after that she ignored me for OVER a week. I called, I emailed, i have 8 unanswered emails. I called from different numbers. She'll use the excuse she was out of office but I gave her well enough time to get in contact with me. She THEN FINALLY wrote me back and told me that I need to give her $3,596 THAT DAY or my lease would be withdrawn! She said it was company policy that a week after an apartment is leased they need all the fees paid! But it had been over a week since she told me it didn't look like I qualified! I asked if I could give her $1200 and I could pay her the rest next week when I get paid and technically since I'm JUST finding out I'm approved and she JUST charged me the holding fee that day. My week had just begun TODAY. and she told me no, if she does that for me she's have to do it for everyone (like my case isn't different?!) I simply withdrew my application, who wants to live under a general manager like that. In all honestly I believe she did this all to me on purpose to try to get me to withdraw my application. She's spiteful and a terrible communicator, I have never been my life been treated that way by management.

Management Staff Review: Reviewing the performance of Lisa…read more Backstory time. I signed a lease for the Ventura layout and was supposed to move in 5/06/22. I get a call from Lisa about 2 weeks later providing me some crucial information about the situation that's been unfolding regarding the APT I was going to be leasing. Apparently the current tenant is now squatting and will not leave the property. She informed me they are taking legal action against him to and had a really strong case for his eviction due to prior violations on the lease or something along those lines and that she believes they can get him/her out of there very soon. Back to the review: Lisa could have chosen to hide this fact from me in hopes they could push the eviction and I would've of been none the wiser. I respect the fact that she chose to tell me even knowing I could just decide I no longer wanted to wait and lose a prospecting tenant. I've heard horror stories of shady business practice with MANY other managements out there but Lisa's integrity proved this Community is not of of them. Lisa also provided me with alternative options like, another unit with a different layout or an opening to the same layout a few weeks after my initial move-in date. Both would be priced at the same monthly rate as my first lease which happens to be a couple hundred dollars cheaper at this point in time. I ended up having to find another place due to move-in time constraints I was on and could not afford to wait longer. I received an email shortly after I gave notice to Lisa stating a return of deposit which cleared some anxiety I had, again with shady business practices and Management not returning funds. I hope to try again next year after my lease is up (literally across the street) as being directly across the street from wholefoods is better than being half a block away from wholefoods xD

Stacey and Marissa (management) are amazing. Thank you ladies for all your amazing work! Always…read moreavailable, responsive and truly helpful with any issues that come up! Jose and Lloyd (maintenance) you guys are fantastic! I submitted maintenance request on Thursday, and despite the thanksgiving, my microwave and fire place were fixed on Friday. Thank you guys for being so helpful, attentive, and consistently reliable. You guys are truly awesome! Anna - Unit 112

My wife and I had an incredible experience preparing to live at Citrus Commons. The staff is kind…read moreand endlessly helpful, as well as patient. We scheduled multiple visits and they let us spend time visiting different layouts, take measurements, and didn't pressure us to decide right away. Preparing for the move-in day itself was also a great experience - they've got a load-in dock at each building for the truck to pull right up to rather than fighting street parking. All of the appliances are brand new and high-end, and you will very likely be moving into a brand new unit that has never been lived in before. Internet is already installed and ready to turn on, and is fiber so you can crank all the way to 8g up and down if memory serves. Another highlight is being directly above the new Trader Joe's. You can take the stairs down and be right at the entrance! Last but not least - Brittany was an absolute gem every step of the way, and made it a wonderful experience all around. We highly recommend living here!

My husband and I moved into Citrus Commons last week and it's been such an amazing experience so…read morefar. Mimi was our leasing manager who was unbelievably helpful and made herself available through every single step of the process. I literally do not have enough kind words to say about her. When we moved in, we experienced an issue with our dishwasher and within 2 hours of submitting the request, Luis and Vince (maintenance team) showed up and replaced the entire unit. They were also so kind and had the best energy. All of the finishes within the building and unit feel very luxe and the team here is nothing short of fantastic. We absolutely made the right call in moving to Citrus Commons.

I can't say enough wonderful things about my experience at Magnolia Townhomes! The property is…read morewell-maintained, and my townhome feels like a true sanctuary. A special shoutout to David Morales and his maintenance team--they are absolutely amazing! Whenever I've had any issues, big or small, David and his crew are swift in their response and always professional. From plumbing fixes to general upkeep, they work with such care and attention to detail. It's refreshing to see such dedicated service. Living here has truly been a breeze, and I'm grateful to be part of this community. Highly recommend!

I'm a long-time resident of Townhomes at Magnolia Woods, and I love our little community. We have…read moregreat and attentive staff, the units are spacious with room to grow and great amenities. Most importantly it's an awesome place in LA to call home.

ISHMAEL! BAS! These two guys are in maintenance and they're awesome. They know what they're doing…read morethey know how to do it they do it well they're efficient and omg they come when they say they will. Finding good maintenance is really hard. There are often problems with Willis Park East apartments bc it is an old building, but these two guys help make it better.

My roommate and I tried to view this apartment 4 times total - only to be told while waiting at the…read morefront door for the 4th time that the apartment had been rented. Before our 3rd and 4th appointments, management reached out to apologize for the missed appointments, and to confirm the appointments so I know we were on their schedule. We chatted with a couple of current tenants who tried to help us and who told us that management is difficult to get in touch with.

Very great tour experience with exceptional service and follow up. I decided to not rent because of…read morethe economy. I was pleased with the features, size, amenities and design. John and Denis helped me. The 1-bedroom was spacious with ample storage space. The kitchen was too small but I would accept it. I love the "No Pets" policy. When I start looking again, Carlo would be my first call.

I just moved into The Windsor and so far I am really loving it. Denis, the on site manager, made my…read moretransition into the building as seamless as possible. With his fast response time, he helped me move in and was very accommodating to my schedule. I'm still exploring the area, but there's a Target right down the street. A park that I love running to and Ventura Blvd with lots of options for restaurants. The building is well kept, and everyone is incredibly friendly. Gated Parking BBq & Jacuzzi (which is currently under construction; which i am bummed about since I am a creature of water..) hopefully they'll get it fixed soon. Denis is a wonderful property manager who seems to really care about my experience in the building and understands that it is my home in the making. I would suggest you buy a car cover for your automobile since the parking is outside and exposed to the sun & ever changing weather in LA. Make sure to note that you might have to rent a fridge/ also buy a microwave, and might not have a washer for the dishes. I'm a minimalist so all of these factors don't really affect me, but it's important to note. All in all, its been a great experience moving in. Huge thanks to Denis and I can't wait to see what this year has in store....

Amazing building and amazing management ! Melanie is really…read morenice and accessible. Community is super clean and well taken care of.

I have lived here for over 3 years and absolutely love it. The management team is responsive, and…read moremaintenance requests are handled within a timely hours. The gym and pool are always clean. The location is convenient and walkable to local coffee shops, grocery stores, and public transit. I highly recommend.