Caroline is the DREAM realtor!…read more As a first-time homebuyer in Irvine, I needed a realtor who knew the market and could act strategically quick in a highly competitive environment, while having the patience to guide me through the overwhelming process. In just a few weeks, Caroline found my home before it even officially hit the market and helped me secure it. Now, five months later, I finally am feeling settled in my dream community. Every day I wake up in a place I'm proud to call home, feeling fortunate not only for the house itself but also for having an advocate who stayed on top of it and made what seemed nearly impossible, possible. From the start, Caroline was empathetic and truly put herself in my shoes when it came to my goals. She actively listened every step of the way and respected every unique criteria, like kitchen on first floor, no rain chain (we both learned what this was for the first time, hah), nor front doors opening to stairs for Feng Shui, to list a few. Since these details aren't filterable on listing sites, she personally reviewed each one and was quick to adjust when criteria did not match. She kept everything organized, from scheduling tours to mapping efficient routes, and was always either early or punctual to the dot. One selling agent at an open house even called us a "BREATH OF FRESH AIR"... because of her friendly and approachable demeanor! She knew just how to small talk and build rapport with each and every one of them. Caroline's communication is second to none, professional, positive, and most importantly, proactive. We were first to make the offer, first to respond to the counter, and she never missed a beat in follow-ups. She knew exactly what she was doing, and her guidance even helped us secure the winning offer just a little over asking by $1K! On the DAILY, Caroline kept me fully in the loop with updates. She nudged paperwork with a gentle, tactful touch that never felt pushy, and whenever I had questions, she shared her professional opinion yet never imposed, always respecting my decisions in the end - clearly on my side the whole way. Escrow was THE most stressful part of the process. Ours was 21 days, with no room for hiccups... my lease was ending at the same time, tenants hadn't moved out yet, and negotiations were intense. It was high stakes and fast, but Caroline put on her THERAPIST hat and kept me calm throughout and reassured me we were on the right track and would not lose the home, while meticulously coordinating every detail behind the scenes. The home was practically in original condition. During the inspection process, she switched to her HANDYWOMAN hat, offering practical advice on how to freshen it up, from painting to reglazing the shower, so we could focus on the big-ticket items. In the end, she successfully negotiated ALL but ONE request, including what we jokingly called the "gutter garden" cleaning...something that almost never happens! What sets Caroline apart is her heart. She genuinely cares about her clients and goes above and beyond with the best intentions. Working with her felt like having both an expert realtor and a trusted friend. Who else would bring me a Starbucks medicine ball... TWICE...when I was feeling under the weather, and then be crazy with me to cheer, high-five, clap, and jump up and down filming our celebratory win as I got my new keys?! Her housewarming gifts were incredibly thoughtful to, from a Ring camera and Dyson V8 to a Zojirushi hot pot & skillet appliance - a warm nod to how we bonded over our shared love of hot pot! Every time I think back on my first home-buying journey, I smile. Caroline made me a priority and was there for me through ever stress and success, and I wouldn't have had it any other way. If you want a realtor who will fight for your dream home and make the experience smooth and truly fulfilling, Caroline is that person. For anyone looking to buy their first home in Orange County, even if it is just to get educated on the market, I highly recommend Caroline Zhong.

My husband and I were on the search for our first home, and Caroline was such a big part of our…read morejourney! She definitely knows her stuff, so when it came to questions about the property or legal documents, Caroline was able to explain things in a way that was super easy to understand. It was an entirely new world for me and my husband, so Caroline made sure we knew what to look out for and make smart decisions with long-term goals in mind. We eventually found a home in Placentia and went into escrow. Since the place was a new-build, construction took waaay longer than expected so eventually we pulled out. But Caroline was always happy to help and really fast at replying. She totally understood why things fell through this time, but once we plan on looking for our forever home again, we will definitely use Caroline's services again!

I'm not even sure where to start with this review- how do you thank someone for THAT MUCH?…read more If you're looking for a realtor, stop. Just stop. You've found the perfect one already, so go ahead and call her! Angela is, in a nutshell, organized, helpful, knowledgable, easy to reach, supportive when she needs to be, blunt when she needs to be, understanding and comforting when she needs to be, and a spitfire when it comes to negotiating. I know that a realtor should always be on your side, but she takes that to another level. Her team is impeccable, she's VERY hands on, and she's someone who is always anticipating the next steps so there's no surprises that pop up. I'm currently working on my sixth transaction with her and refer her out to so many people who always come back with rave reviews. You're in the best hands with her and her team.

Angela was amazing! Being here in San Diego, I thought it was going to be totally nerve wracking…read moreselling a property in LA. Nope, Angela took care of everything. She even helped my co-owner get through her "letting go" issues so she could move on to a new life. I never imagined selling a home could be so stress free. Sherrie Miranda's "Crimes & Impunity in New Orleans" follows the dramatic story of naive, sheltered Shelly going to "The Big Easy" to prepare for El Salvador, but has no idea she will encounter sexism and witness racism as well as illegal activities by government agents. https://www.amzn.com/dp/B08KMHNNDK Author, Sherrie Miranda's husband made the trailer for "Crimes & Impunity in New Orleans." He wrote the music too. https://youtu.be/7_NL-V9KEi4

We've been clients of Mica's for both buying and selling our home. We left a 5 star review already…read morefor her as a buyer's agent--and she was fantastic. Now, as our sellers agent, she deserves all the more stars in the world. About a week after we called her saying we might want to sell, she lined everything up: the best photographer, the perfect marketing strategy, the list of things we needed to do to stage. We had set the asking price based on recently sold comps in our neighborhood, but she marketed our house so well that we ended up with almost 30 offers within a week, and ultimately sold for more than 200k over asking and far above the comps we based our price on. She showed the property almost 100 times, all day every day for a week, to make sure everyone who wanted to see it and make an offer could. But it isn't just her stellar marketing strategy and work ethic that makes you want Mica in your corner as your seller's agent. We ended up with an extremely difficult close due to a surprise dispute with our neighbor that made us need to lean heavily on Mica. Even though she's in top demand and had lots of other clients, she made herself available at all hours to help us resolve the dispute. She was strategic, helped us keep our goals in mind, and had impeccable calm and judgment in the middle of a difficult multi-party negotiation. She's also an above-and-beyond kind and thoughtful person. We asked her if she had any recommendations of real estate agents in the city we're moving to, figuring she might know some folks offhand. Instead, she researched top agents in the city, vetted them all personally, then sent us a list of the three she thought we would like the most. We wish Mica would move with us and buy our next house with us. It just won't be the same without her.

Mica is everything I wanted in an agent, and I feel so lucky to have found her through a friend's…read morerecommendation. She knows the city's areas inside out as well as the market and the business of buying real estate. She listened carefully, came to understand what I was looking for and didn't suggest I look at places that weren't going to work for me. I'm picky, but I never felt she was impatient with me. This is my first home purchase and I was nervous as a cat about the whole process. She was so patient and calm with me, it really helped. I am amazed at how quickly she always got back to me considering how busy her schedule is. It always felt like she was relaxed and had plenty of time for me. When I was in despair, she reassured me that I would find a place and she was right. It happened just in the timing and way she suggested it would. She's a pleasure to hang out with, which you will be doing, since finding a home is a lengthy process, or at least it was for me! She knew how to guide the process without overwhelming me with details so that it felt easy and effortless. She's intelligent and a good communicator and could clearly explain the answers to my many questions. I wanted a condo on the east side, and this was a special area of expertise for her, so I feel especially lucky. An additional plus was that she is good at problem solving in terms of working out how furnishing a place would work, storage solutions, etc etc. She seems to be a natural organizer with lots of good ideas and no lack of interest and engagement for each client. I can't say enough good things about my process with Mica. I found the real estate process emotionally difficult at times, and she was such an important source of support. I have the home of my dreams now, as well as a new friend! :)

Victoria and Michael are incredible! They helped with both the purchase and sale of my home and…read moretheir attention to detail, hard work, and professionalism ensured both the purchase and sale went smoothly. I cannot recommend them highly enough!

Victoria & Michael represented us when we sold our house in The Oaks (Hollywood Hills) in the…read moreSpring of 2022. Their expertise of the area and market trends were impeccable. They gave us excellent guidance on when to list our home to maximize and how to prepare our home for the sale. There were no shortcomings - from generating upscale marketing materials and a website with beautiful photography, to their willingness to come over prior to our first open house and clean the floors with us, to fresh florals and fruit brought to decorate the home during photography and open houses. No doubt that they are always willing to roll up their sleeves with a smile. Additionally, they have a wonderful rolodex of vendors to assist with preparation - from cleaners to handymen, all who serviced our house with the same level of integrity that we would have wanted should we had been on the other side if purchasing our home. When listing our home, we had certain conditions that we required - specifically a rent back. Victoria and Michael were amazing at how transparent they were with potential buyer and communicating our needs upfront. They did so with transparency, professionalism, and congeniality. We continually praise them for the amazing job that they did representing us and our needs with grace and steadfastness. Once we were in escrow - the process was a breeze. They accommodated our busy work schedules and came over in the late evenings to finalize paperwork and disclosures. Their guidance was paramount - shared with us alongside laughter and maybe a glass of wine :) After we closed, they treated the new homeowner with the same level of care and compassion that we had received from them. They assisted with the transition, transfer of services, and answered any questions they had - even more so than the buying party's own agent! They gifted the new homeowner with a 'welcome home' care package for their first night - completely unexpected and exceptionally thoughtful. I know this is a long review - but that is how much we were impressed by and appreciate Victoria & Michael.

We are so grateful to Shannon and Joey for helping us every step of the way on our journey to…read morefinding our dream home. From securing a rental home while we searched to patiently shopping with us for over two years, they were always there with answers, advice, and encouragement. Shannon and Joey truly cared and went above and beyond to make sure we felt supported and informed through every decision. Thanks to their dedication and expertise, we found the perfect place to build our dream home from the ground up right here in Atwater Village. We couldn't be happier!

I've bought/sold 5 houses before working with Shannon for the first time on number 6. I'll never…read moreuse anyone else again. She is the most perceptive, efficient, knowledgeable realtor I've ever encountered, as well as being endlessly patient and kind. There's not a problem that she--and Joey, and assistant Travis-- can't solve with calm and ease. They turned what is always a fraught process into something easy and even fun. Bonus points in that Shannon is so well liked and respected by other realtors, which makes negotiations that much smoother. I couldn't be happier for having chosen her, and you will feel the same way.

We met Dunia through a friend of a friend who heard we were relocating to Pasadena. We have been…read morecounting our blessings ever since. That chance referral put us on a path to finding a new home that was perfect for my wife and me. Dunia listened to our stated preferences, but she also thought beyond them, to understand us better and use her experience to guide us toward a wider set of possibilities. We ended up buying a place we would not have originally considered and we are so much happier. Her professionalism, calm demeanor and strategic advice were crucial as she negotiated the deal for us in a competitive environment. She was also just plain kind and patient. We heartily recommend Dunia to others looking for an agent and advocate in their real estate transactions.

This review is long overdue, but I need to take the time to share how pleased my family has been in…read moreworking with Dunia. First we chose to work with Dunia as our buying agent, and she presented us with a number of suitable opportunities -- several before the house was even listed. We ended up finding the right place through her ongoing help, and Dunia was our A+ representation every step along the way. In this this seller's market, she was somehow able to help us submit -- and ultimately win at -- a price BELOW the asking price. We were so pleased with her level of service on the buying side, that it was only natural to re-hire Dunia as our listing agent. This is where she truly demonstrated what makes her stand apart from the other realtors out there. With her advice and guidance, we found an affordable way to remodel our condo and get it on the market in less than a month (no exaggeration). She hired the painter, handyman, floor installater and interior set designer...took so much stress off our plate by handling all of this on her own. We couldn't done it without her on our side. Ultimately we were able to buy a new house and sell our former condo within a few months. No easy feat, but Dunia rolled up her sleeves and used her inside connections to make it all work. We are ECSTATIC with how everything turned out in the end, thanks to her continuous effort and support from beginning to end. Read all the other reviews about Dunia, see what she is all about (and how happy everyone else has been working with her). THANK YOU, DUNIA!!

Was just viewing the house on orchard street in Burbank where I experienced a very condensing agent…read morewho seemed to be too busy to talk to anyone but one couple. After spending 20 minutes with them and noting their info she referred me to ask my own agent to view the property details on mls and did not want to give any details and seemed done. Not sure why an agent is present if they are not there to be answering questions.

"Twice the Experience, One Incredible Agent"…read more Sandra Cusick, Burbank's Go-To Girl, has been my real estate agent twice now -- once when I bought my home, and again when I sold it. Real estate is Sandra's full-time job, and it shows. She knows the market, the process, and the details inside and out -- exactly what you need when you're not a real estate expert yourself. Buying or selling a home can be stressful and overwhelming, but Sandra keeps you calm through it all. She breaks down the complexities and patiently walks you through every step. Her knowledge, communication, and professionalism are unmatched. When you call Sandra, she answers. When you want to see a property, she's there. When you host an Open House, she's the one answering questions and connecting with potential buyers -- not some assistant or substitute. She's hands-on from start to finish. What really impressed me was her expertise with contracts and negotiations. Real estate paperwork can be intimidating, but Sandra's guidance gave me total confidence that I was in good hands. She's a fierce advocate and a true professional -- never passing the buck or disappearing when things get tricky. Take it from me: I've seen how amazing she is from both sides of the process. Whether you're buying or selling, Sandra is the only agent I'd ever use. She's earned every bit of the title Burbank's Go-To Girl.

Giulia recently helped my partner and I buy our first home and we couldn't have asked for more from…read morea real estate agent. We learned more about home purchasing in the span of a few months than we thought possible through her patient guidance. She was extremely available, resourceful, and knowledgeable, and made what became the biggest purchase of our life feel like a manageable and thoroughly informed decision. Would easily recommend her to anyone, especially a first-time buyer. Thanks for all your help, Giulia!

My husband and I could not recommend Giulia more highly for navigating the treacherous waters of…read morebuying your first home in Los Angeles. We were looking in Northeast LA in particular, where Giulia was armed with incredible expertise, extensive experience, and so, so much patience. Giulia understood the terrain of Northeast LA real estate in remarkable depth and detail, and also helpfully walked us through her insights. Even as she steadfastly went to bat for us with other sellers' agents, she also always took the time to explain and walk us through each new step we encountered. Not only is Giulia wildly knowledgable and comprehensive, but she also has incredible instincts and taste. She was both able to see through houses that were over-hyped due to superficial elements and also to see the potential in houses that were gems in the rough. Giulia is imaginative and savvy, while also a complete professional and delight. Giulia is warm and generous (I feel like I got a crash course in Real Estate 101 through our search), and never made us feel guilty or pressured. She was tireless and committed throughout our search, which lasted a little over 7 months. (In the few instances she was away on travel, she was always available through text and email. And her partner, James Maxwell, is also a mensch and was there to support us.) But even after closing, Giulia has remained a key figure in our new adventures in home ownership, from responding to texts about renovation bids to even still now texting me back about new listings I see through the Redfin listserv from which I still haven't had the heart to unsubscribe. We absolutely adore Giulia and I'm already fantasizing about the next opportunity that we can work with her again.