This company saved my butt. Nick Platt was able to diagnose and fix and get my iMac back up and…read morerunning with a new HD in less than 3 hours. As I had a full back up it was an easy retrieval of all my data. Thanks you BRC Mike B

Individual at the counter was not wearing a mask despite there being a mandatory mask sign on the…read morefront door. He was very short, dismissive and rude regarding a phone repair appointment that was scheduled ahead of time. He shook his head at my wife as we drove away. We went down the street to Okotoks Cellphone Repair and were greeted kindly and had great service from the staff there. If you need helpful staff, Big Rock is not the place for you.

I had tech espresso replace a laptop screen . I had a black dot in the corner of the screen. They…read more charged me $600 now the screen is flickering. almost 4 weeks after leaving probably 20 calls with them and also on their chat no one has called me back. I spoke with the manager this morning and he was rude with me saying that the machine could not be repaired. He hung the phone up. I spent $600. He could've communicated with me and told me that he was unable to repair the machine properly but did decided not to communicate. I definitely would highly not recommend this company to anyone.

I had an issue with screen on teams. Tech Expresso schedule a return visit right very happy with…read moretier service

I cannot recommend this service based on my experience. The…read moretechnician came to my home for less than an hour and charged $200. At the time, my printer was working when he left. A couple of weeks later, the printer stopped working entirely. I then spent over an hour on a Zoom troubleshooting session with him, where I was told the issue was with HP and that I needed to contact them because my computer was not recognizing the printer. Unsatisfied with that answer, I hired another technician. Within approximately 20 minutes, he resolved the printer issue and got everything working properly. He charged $45. During this process, it was also discovered that security software installed on my computer was generating frequent pop-ups and that a subsequent scan identified suspicious activity that required attention. When I raised my concerns, I was offered only a partial refund. While I accepted the refund to close the matter, I remain disappointed with the value received for the amount charged and with how the situation was handled. Customers deserve accurate troubleshooting, fair pricing, and confidence that the work performed has genuinely resolved the issue. Unfortunately, that was not my experience.

From the owner: IT Service Box is a dedicated IT service provider catering to the unique needs of private…read moreindividuals, as well as small and medium-sized businesses. We offer a wide range of tailored IT solutions, including hardware and software support, network management, cloud services, cybersecurity, and IT consulting. Our goal is to simplify technology for our clients, ensuring seamless operations, secure systems, and personalized support. Whether you need assistance with troubleshooting, implementing new technologies, or optimizing your IT infrastructure, we deliver reliable, cost-effective solutions with a personal touch.

I would not let this fellow ever touch any device of mine ever again, He simply does not seem to…read moreknow what he is doing. I took my phone in to have a pop up add virus removed. He said he could fix it and then handed me back a phone that granted the adds had been stopped but the actual phone no longer functioned properly because he had transferred the phones the e-sim to another phone and could not recover it, He deleted my entire email history for one of the two email accounts. I had to go to the Telus store down the street and have a new sim installed and they helped me recover my e-mail account and e-mail history. The kicker.... this guy charged me $150.00 for this debacle!! I went back after going down the street to the TELUS store to have them fix his mistakes and they were kind enough to help me out. I then went back to Josh to tell him I wasn't happy and he blew me off and would not refund any money. Do your self a favor and avoid this company.

Apparently cell phones are to remain dry, but if you ever get yours wet Josh has reconditioned…read morephones at great prices, data transfer capabilities and FAST service. Batteries, protectors, screen covers... I am not on his payroll but should be by the sound of my review. Honestly, once in a while you find a great business; and you just did. THANK YOU JOSH for always being there with your EXCELLENT service and more than fair pricing!!