RUN AWAY IF A SALES REP KNOCKS YOUR DOOR!!!!!!!…read more I was approached by a very pleasant Rrep from Vivint/Fortiva( their finance company Vivint uses) and was approved for ALL the equipment I wanted. They surprised me with same day service with 2 pieces of equipment being shipped in a few days. Installation went smoothly, installer was nice. The extra equipment arrived in timely manner. BUT 2 MONTHS LATER: I receive a past due bill for close to 1000 dollars. I was on autopay. So no late payments here. I called. It was for the amount OVER what Fortiva said my acct was allowed. AT NO TIME DID THE REP SAY THERE WOULD BE EXTRA CHARGES. AND WHY SEND ME ANYMORE EQUIPMENT IF SO???? This was supposed to be simple and now am told pay 3 times the original amount for 6 months or no service. I ask the rep at Vivint to check if the company would lower it and for a longer period, Julio ( sp) said he would call me, i waited a monthbtalked to a diff rep and she left a msg for him to call. NO CALLBACK. This when I receive a letter from a collection agency for almost double the owed amount. So now vivint wants me to pay a reactivation fee of over 600 dollars, and said the collection agency would be withdrawn. It is funny that my last statement had available credit from Fortiva, yet that balance wasnt never applied to it yet I was invited to buy something with my available credit...... So my advice, If you want Vivint: DON'T ALLOW THEM TO INSTALL UNTIL YOU HAVE CONFIRMATION ON THE CREDIT. AND dont fall for the " we are working in the neighborhood reason". I FEEL SO USED AND IN A SENSE, VIOLATED..... ( excuse any misspelling as my phone or Yelp, wont allow me to use my cursor to correct anything, Yelp? Is it you or my phone? Please answer that for me please. Thank you) Oh the equipment that was sent to me was never installed, I offered to send it back to lower the amount and Vivint REFUSED. Flat out said no. Now does that sound customer friendly????? SO NOW BECAUSE OF A SLICK TALKING SALES REP I NOT ONLY HAVE A SECURITY SYSTEM THAT WORKS BUT NO MONITORING SERVICE, I AM GOING TO HAVE A VIVINT AND/OR FORTIVA FORCED COLLECTIONS MARK ON MY CREDIT SCORE. I did just read an article where Vivint lost a 20 mol class action lawsuit for similar techniques. Just search it on Google.

Just in case you're ever wondering about security systems, Vivint is the worst. They will lie to…read moreyou, over charge, and then not back up what a rep has told you. My rep has refused to call me for a month and the national people are refusing to acknowledge anything my rep has said. I'm super pissed.

Annoying, persistent door to door sales. They rang my doorbell 3x Wednesday, 3x Thursday, and 2x…read moreFriday. They even ring it super late at night. See attached photo with time stamps of 9:00pm. So unbelievably aggravating and unprofessional. I have two dogs and this is driving me crazy. The 3rd time I answered the door I told them I wasn't interested. Idc if this is a good product or not this late at night door to door sales is so unprofessional.

I was genuinely excited to move forward with Vivint and have a home security system installed at my…read morepersonal residence. Unfortunately, that excitement quickly turned into disappointment due to misleading information, unexpected fees, and poor follow-through from customer support. My original quoted price and equipment package changed the moment the technician arrived for installation. On top of that, I was informed of additional fees that were never disclosed upfront--including an extra monthly charge for DVR services that had not been mentioned at any point prior. I was led to believe I was getting a complete system at the agreed-upon price, and that simply was not the case. Despite this, I gave Vivint a second chance. After speaking with multiple managers and account representatives, I specifically requested a clear, itemized breakdown of all equipment and costs before proceeding again. I was told this would be sent to me. It never was. Follow-up messages were left on read, with no response. That lack of transparency and accountability sealed the deal for me. If this is the level of communication and customer service provided before installation, I have serious concerns about what support would look like afterward--especially when it comes to something as important as home security! Very disappointing experience overall. Transparency and trust matter, and unfortunately, Vivint failed on both fronts.

This place keeps deleting my reviews. They have awful door to door salesmen that ring your doorbell…read moreat 9:00 at night. Screenshot attached for timestamps. Please try to delete this review again I dare you. Awful company and awful salesmen. This guy got up to 3 TIMES A DAY ringing my doorbell.

Moronic door to door sales people who can't ready no soliciting signs on the door. This business is…read morecrap and will swindle you if this is what they start off with.

Deceptive. Manipulative. Dishonest. If you are approached by ADT Safe Haven, save yourself the…read morehassle, run around, and headache. They do not care about customers, do not have professional technicians, and sweep issues under the rug, stringing you along long enough to get you past your 1 year contract with them. I still have faulty equipment, have had SEVERAL service calls, and still have 3 ongoing issues that I've had since the start of my contract, yet I am paying for a service that isn't doing what it is supposed to do: provide security. Seriously the worst authorized dealer, experience, and customer service ever. 10 out of 10 do not recommend. Use anyone else but them.

My installer was rude and negative to all my concerns. After I ordered an additional $450…read morecamera/floodlight from ADT, it was up to me to have an electrician wire and install a mounting bracket for it. After this was completed I made an appointment to have ADT adjust the camera and incorporate it into my system. On the day of the appointment no one showed up and I was informed that someone at ADT, without a call, a message or an email, CANCELLED the appointment. Im sure it was my original installer whom I requested not be the one to come to my home again. Customer service did not care and refused to help me!!!

So earlier this month I had an eroneous charge from Unlimited Security. I promptly reached out to…read moreLinda, who put me in contact with her book keeper who got straight to work on resolving it. I am so grateful for the great local service I get from Unlimited Security, and while it too just over a week to get things sorted out, everything was fixed and put back in it's place in a timely manner due to the tireless efforts their bookeeper. I have no plans or reason to take my busienss elsewhere because the service provided by Unlimited Security at all levels is excellent and the standard by which I hold all other service providers I deal with to.

Unlimited security provided great, timely service and installation. I feel confident that if and…read morewhen we ever need any service from them they will be right there to help!

I am so glad I found John Blair and Blair Garage Door. I had two openers installed recently and a…read moreservice call on an issue with another garage door and John's service and professionalism far exceeded my expectations. Timely, punctual,responsive, knowledgable and reasonably priced are just a few of the words I would use to describe my experiences with John. At a time when it is hard to find someone who takes pride in their service and interacts well with their clients this experience was a breath of fresh air. I would highly recommend Blair Garage Door.

We are in the middle of a major home remodeling and one of my garage doors quit working. The…read moreproblem turned out to be a wiring issue that I was eventually able to fix but in the meantime the workers were operating the door manually for a couple of weeks. This was quite a beating for the door and shortly after I got the opener working the door would not stay shut. I called a couple of the local companies and they couldn't come for days or even weeks. When I called Mr. Blair he promised to be there in a couple of hours. He arrived promptly at the promised time and quickly confirmed that the problem was the damaged threshold causing the force sensor to think an object was under the door. He replaced the threshold, adjusted and tightened the sensors, realigned both doors and lubed everything. All at a very reasonable price. I definitely recommend his services if you're having problems or need new doors or openers.

I highly recommend James Barnes and his crew. I have known him since 2015 when he installed my…read moreelectric panel. He recently sent two of his team out for an urgent repair even though he was in the middle of another job. He and his team are personable and very competent and it is with pleasure that I offer the highest recommendation possible.

Excellent prompt service! James and crew arrived shortly after our early morning call to fix a…read morepotentially dangerous situation with our homes electrical system. Highly recommend this company.