You should book Tom & HLS Tech for your home theater and handyman jobs. Tom re-hung our 55" flat…read morescreen after the wall mount pulled out of the wall following initial install from the Nerd Herd at a big box retailer. He and his helper fixed the issue swiftly and cleaned up the sheet rock dust mess. Very refreshing to have a professional team show up for a small job and treat us like long time customers.

Tom was well versed in the intricacies involved with setting up Hi end Stereo Components from the…read more1970's

BASS has been an exceptional security system for my parents. After my Dad passed, my 88 year old…read moremother now lives alone (her choice), but she is severely hearing impaired. BASS always makes my Mom feel like she is their top priority. They are respectful and patient with her. They always explain everything (loudly) and makes sure that she is comfortable with everything before they leave. I cannot recommend this business high enough. If you live alone, have elderly parents, or need that added security for your home, this is the place you should call.

These guys are great and easy to work with. After years of condo living, I'm now in a house and…read moreworried about security. But, I'm renting. Anna mentioned that they'll relocate my security system one time within the area for free! Obvious choice :)

I love my doorbell camera and new alarm system. My home feels safe and secure now!read more

While I can't rate the quality of Sonitrol active service/response, I can rate their customer…read moreservice as poor. When I moved into a new house it had their system installed and the prior owner claimed to not know the system master code. The system randomly chirps and sometimes alarms inside the house. All we can do is silence the alarm each time, but nothing else. Sonitrol customer service said I would have to set up active service with them, including a monthly monitoring contract, for them to reset the code. I explained I didn't want a monthly service, just the ability to turn the system off. I was willing to pay a one-time fee for them to come out to reset it, but was told they couldn't help me with that unless I established monthly service. So I have a system in my house that I cannot turn off and Sonitrol wants to hold me hostage until I enter into a long-term contract with them. Ridiculous and terrible service!

If I could give them zero stars I would. They run this business with zero integrity…read more Unfortunately, three times one of my partners has selected them to provide security for our business, and each instance has been one that I've deeply regretted. They are more than happy to sell you a system but should you have any issues with it or need to cancel, forget about finding a willing partner to work through it with you. Some of the worst customer service I've experienced in twenty years of doing business in Charleston.

A really good company; excellent customer service and the monitoring system is easy to use.read more

From the owner: Home & Business Security Alarm Systems: AccessAlarm offers state-of-the-art Touch Screen Alarm…read moreSystems. Our system can integrate with existing security equipment so you don't have to replace equipment you purchased or inherited when signing up for service with us. There is NO Phone Needed with our Direct Cellular Link. Our security systems allow users to receive email & text notifications for important system events, alarms or even arming reminders. You can even control your alarm from your smart phone or computer. We offer a FREE Home or Business Security Alarm Package with $0 upfront costs. This includes free Security Equipment and Installation. We also offer: Home Security Cameras and Business CCTV (Surveillance) Systems, Access Control, Intercom, Audio/Video Systems, telephone, data and Structured Wiring.

horrible communication! you are lucky if they actually return your call. Their services were…read moreincluded in the purchase of my home. It was solely for the front door keypad and deadbolt. They will try to upsell you on the whole system, and when you refuse, it is guaranteed they will never be responsive for anything! I recently had a malfunction on my front door system, and for one week tried reaching the installer "Bob", also a manager out of their main office in South Carolina, and another manager through another phone number I was given. None of which ever returned my call! So...even though I had been considering a full system down the road, I will never use them that is for sure!!!

This company is awful. Your alarm goes off no one even calls to make sure everything is ok and…read morethey even when you move out of the service area your stuck in the contract for 5 years. NEVER USE THEM if I was able to give negative starts that's still to much

Paying a monthly fee, not cheap, to have 24/7 monitoring. So why was I not informed my ring camera…read morewas not working? When I found this out, on my own, I requested a new battery for the camera and was informed it did not use a battery, it was hard wired. Had to schedule a tech to come out, after waiting a week, only to have him say that it was the battery. Replaced it with one that does not use batteries and charged more than $60 for a service fee. Not worth the money we are paying. As soon as contract ends, we will be looking elsewhere. Don't waste your money.

I would never recommend CPI. First, when you sign up, they don't tell you you're in a 3-year…read morecontract. I had more technical difficulties with this system even though you're paying a high monthly premium and they act all nice to get you to stay with them. But the minute you say no. They want to slap you with every fee they can get. My cameras haven't worked in months but they won't even talk about crediting you for that time. You pay a fortune for the cameras and then when you cut off your service you can't even use them. I would not recommend them. They are nowhere near worth the money you pay.

Julio was our tech today and he did an amazing job. He knew everything about the products and the…read moresetup. We had a great experience today.

this could almost be considered a scam. The installer destroyed my wall, left a cord hanging out of…read morethe ceiling for my babies room. I had to have somebody else come back and fix it. And then my outdoor camera which was supposed to be hardwired is now dead and when I called safe street who sold me the equipment, they said, the problem is AT&T and not them, although a safe street installer is the one who obviously installed it wrong. I've had nothing but issues with them since I signed up for this.