Everything went well, even when it didn't. I say this because it's true. No one is perfect and when…read moresomething needed to be addressed they did it. The owner, Brian; is really professional, and knowledgeable. The team that work for him are an extension of him. It's worth peace of mind and the money. Would use this business again in a heartbeat

William spent so much time making sure everything was done to our satisfaction, excellent customer…read moreservice!

I have worked with Jaime at Constellation for Years. It is amazing how many times he has gone above…read moreand beyond what anyone would expect in order to help me out. Even more important than the quality of the service is the knowledge and expertise he has brought. He understands my system, the sound I want to create, and goes out of his way to help me find what works best for me. I really trust his recommendations. With some audio dealers, I have gotten the sense they wanted to sell me what they would make the most money on. I never feel that with Jaime. I consistently Know he is looking out for my best interest. I literally could not be happier with the service that I have received. Top notch.

CONSTELLATION HOME ELECTRONICS in Santa Fe, New Mexico. . .is THE BEST!!!…read more Their Managers, Technicians and Staff. . .are EXCEPTIONAL! Always professional and courteous and helpful beyond measure. They are our "GO TO TEAM", and we are so very grateful for their assistance always. We started with them several years ago. . for both my vacation rental home on the historic east side of santa fe as well as our Santa Fe residence. TOP TOP NOTCH! DOES NOT GET BETTER THAN CONSTELLATION HOME ELECTRONICS/SANTA FE! Cathy and Greg

******UPDATE***********March 4, 2020 I assumed from the…read morereviews that this business was also open to everyone, your average customer. Upon arriving, no one seemed to be present. I actually thought the business was closed. When two of the employees/owner eventually came out, they looked at me rather confused, then looked at each other, then back at me as if I was an idiot or something. They asked what I wanted and then informed me that they do not work on everyday computers. They only do work for businesses. Well........from the looks of their office, they might want to reconsider going back to the average "Joe" I had to give a Star even though I didn't get my computer looked at. 1 Star solely based on interaction.

They were so gracious! First Jenna spent a while in the phone with me trying to diagnose the…read moreproblem. I took my PC there and they fixed the problem in no time. Wow! Thanks for the quick service... I was desperate!

This is such a well run business. Will is kind and extremely knowledgeable at his craft and will…read morehelp you purchase or design special cable systems that meet your needs. Can't say enough about my second experience purchasing from this company. They should have hundreds, if not thousands of excellent reviews. It's rare to find this level of customer service anywhere.

5 Stars to this Company for excellent customer service and amazing products…read more William was very helpful with me over the phone and provided exactly what I was looking for! I highly recommend this Company!

Don NOT use ATI Security. Feel free to contact me. Refused to turn over the code for a takeover…read morefor alarm when we no longer wanted their service. Unethical. Industry standard is this information is shared among companies with proper authorization which I gave.

I cannot speak to the quality of their work, this is strictly focused on their quote. I am…read morereasonable and know that prices are different in different places. That being said, I felt like they were trying to take advantage of me for some reason. Their quote was more than 2x the others in Santa Fe strictly because of the line item for 40 hours of labor for 2 people - for wireless. This will be the 2nd wireless system I have installed this year so I'm familiar with what is involved. The first system (in Chicago) a couple of months ago had about twice the number of wireless sensors as I asked for here. In Chicago, it took one person less than 4 hours to install a complete system, test it and explain it. My only explanation for an estimate of 40 hrs is that they thought they could take advantage of us for some reason. Frankly, before seeing the quote I thought it was their business to lose and they chose to lose it.

No star would be more appropriate. My husband and I have used Sound Look for years to install &…read moreprogram our home theater system. When I came home after an absence of over a month my TV system was not functioning. We contacted Leonard & he scheduled a technician for Monday, saying we would be his third appointment. By early afternoon I contacted them again & was told that the tech had not returned from his other jobs yet & they would contact me. Ultimately, no one ever showed or called. Next morning another tech called me early in the morning, very apologetic, & said he would come out that day. I asked if 4 o'clock would be OK, since I needed to go into work, & he said "perfect". He Never showed, never called & I'm still waiting a day later.

My husband & I have been working with Leonard & his team for nearly five years now. They have not…read moreonly provided us with seriously top-notch work on our home media & security systems -- they are also incredibly kind-hearted and delightful folks to work with. They are prompt, detail-oriented, hard-working, honest... truly could not ask for more. We are huge fans, smiling with joy every time we use our systems (we had many less than optimal providers in past years when we lived in Houston - A Sound Look has been a long awaited breath of fresh air) and we HIGHLY RECOMMEND A Sound Look!

I needed two PoE cameras that needed to be installed. I had the cameras; they just needed to…read morereplace the existing ones. Communication was fantastic around scheduling and arrival. My new PoE cameras were installed in less than 90 minutes. Payment was easily done via a link that was sent to my email and the price was very fair. I would definitely use them again.

Network connection problem with security camera system. Showed up quickly and found the problem…read more Great service at a good price.

I needed to get some keys duplicated and a fresh set for rekeying a lock and I honestly didn't know…read morewhere to go outside of this key store that I passed a million different times. I decided to stop by and see what services they offered and I was able to get everything I needed for an under $5 and it was super fast.

A recent trip to Heights Security was really disappointing. The young man at the counter was really…read moredisrespectful. The manager assisted afterward, but I was surprised since previous trips to Heights have been pleasant. I did wind up stopping the transaction to go elsewhere.