I'm writing this review before my solar project has concluded. I'll amend this review as necessary…read moreas we finish. I initially contacted Prospect Solar almost a year ago, in gathering information and quotes for a solar installation on my new house. Prospect immediately stood out. They weren't a sales front for a separate installer, they used all their own crews, they were a roofing company with a long reputation in DC, the sales rep was knowledgeable and gave me more and different information than any of the others... they were more expensive, but I felt like I was getting a dependable crew on my roof, a better experience, a higher end product, and dealing with a known, respected company. Sold. Signed. This was in June of 2022. It's now June of 2023, and while I finally have solar panels up on my roof as of a few weeks ago (installation was May 17-19) they aren't approved or turned on yet. I'm not optimistic they'll be switched on this calendar year (ie, in the next 6 months), if that gives you an idea of my overall experience. Pretty much immediately after signing the contract, my experience went downhill. I was passed from my excellent sales rep to a project manager, and that was when the red flags started popping up. One of the first red flags was that I was never explicitly told about the payment schedule, and the demand for the first payment was sprung on me when someone came out for my initial site survey. The payment schedule may have been buried in the contract, but it really feels like this is something that should be explicitly discussed with a client. So it was a little jarring to write a check for thousands of dollars unexpectedly, but whatever. A red flag, but partially my fault maybe, so okay. Sure. After the site survey, communication slowed to a crawl. We spent July through October (so 3-4 months) going back and forth on my roof and permits. This was mostly just dead air on Prospect's end; I wouldn't hear anything from them for weeks at a time, until I sent a frustrated email. This would turn out to be a pattern that would cost months of delay. Then, in October, Prospect revealed that there was some kind of supply chain issue with the manufacturer in China that was preventing my project from moving forward, along with many others. Months of false promises about phantom deliveries, apologies, delays, excuses, etc. later, and suddenly, Prospect has enough of a slightly different panel to service all of its delayed projects. Okay, great? We're now into January of 2023. Six months have gone by, I've paid tens of thousands of dollars, and all I've got is months of radio silence, a hole in my attic, useless permits that have to be re-done because of the change in panels, and nothing else. Communication issues had gotten worse at this point. They'd assure me they were working on permits or whatever, but I wouldn't hear anything for literally months at a time. When I'd email in and ask what the status was, suddenly, progress appeared! It became very obvious that either nothing was getting done, or it was getting done, but stalling out when moving from one step to the next until I sent an angry email and poked the nest. I received a concerned phone call from my sales rep about the lack of communication and I was assured communication would improve, and indeed I was kept more in the loop... for about two weeks. Then it died down again. I finally got details about an impending installation in May, and the installers came out to do my roof a few weeks ago. The crew that did the work was great. Totally professional, got it done in 3 days, a delight to have work on my home. Can't really say for sure how the install went, because I haven't seen any photos or been given any details about the installation. Once again, radio silence from the office. Clearly there's a huge disconnect between the crews out in the field and the folks in the office. Not surprising. So here we are, in June of 2023, a year after I signed my contract. I have panels on my roof (to my surprise), but no inspection scheduled, and Pepco has to do upgrades to the pole outside my house before I can switch my panels on. I have no idea when that's going to happen, and no confidence in Prospect's ability to chase down Pepco and get them to do that work on any kind of a timetable. Waiting a year is bad, but if I'd gotten adequate updates and been kept in the loop the entire time, I might feel differently. I understand Covid, supply chain woes, etc. have thrown things for a loop. But it's very clear to me that I'm not a priority, nor is my project being handled in any kind of professional manner. I email in and complain, and suddenly, things happen and we move along to the next step. They apologize, assure me they hear my concerns, then I'm forgotten about and another month goes by without any kind of update, and we repeat the cycle. Avoid this company at all costs. Stay tuned. Will update.

We just switched our solar PVs to "On" today!…read more What a great experience Prospect Solar put together for our project. We signed our contract April 11, installation began May 23 completed in three days. Inspections by the County of Loudoun followed smartly, and then inspections and installation of a new meter by NOVEC. Eight weeks: that's awesome. The Prospect Solar team has been responsive, helpful, timely, very knowledgeable, and capable. We're glad to be doing our part to reduce the burden on Mother Earth, and appreciate the expertise of the Prospect Solar installers who got us there. BTW, we got eight bids before we chose Prospect. It was a process that helped hone our knowledge overall and helped us value the latest technology at excellent value. Plus, we're on the NOVEC grid, and we felt the NOVEC/Prospect partnership would be beneficial. We made the best choice.

Thriving Solar had done an excellent job for installing Solar for us in Loudoun County VA. All over…read moreprocess was very smooth and they took care fron start to finish including all approval process and follow up woth county and Elctric company. I will definitely recommend them to go for Solar installation. Owner is very technical and explain in detail what product they going to use with desing. If you still have questions they provide satisfactory answers.Also they provide best customer service with lifetime guarantee for any repair.

We have worked with American Solar in the past and had a good experience with Joel, the owner, and…read morehis assistant, but it appears the company has changed. This week a different crew came to replace some insulation and to install a "critter guard" to keep animals out from under our panels. When they left, the price of the work was more than 40% higher than what was in the written, itemized estimate. I spoke with Joel, the owner. He told me that the cost of a both the service call and labor had increased, but no explanation was provided for the failure to update the quote. The main increase in the invoice came from the labor time, which was nearly twice what was originally quoted. I asked if the crew was inexperienced so it took them longer, and he told me that he had sent an experienced team who knew what they were doing. They had called him during the work, however, to report that they were slipping on the roofing shingles, so it took nearly twice the usual time to finish the job. They had even tried to use some kind of a safety harness, but it failed to solve the problem. I told Joel that it would have been appropriate for the workers to tell the client that they were not feeling safe on the roof before the work was begun. I never would have allowed anyone to continue working on a roof they claimed was dangerous. Joel then told me this was an inexperienced crew who were unable to assess conditions on the roof until they were well into the job, and at that point, they couldn't really stop working. In sum, I was told that the crew was experienced enough to work efficiently, but they took four hours to complete the job. I was then told they were so inexperienced that they spent those four hours slipping and sliding around on our roof, but we heard no sounds of this inside the house, and nobody informed us there was a problem until it was time to pay. I was told that American Solar decided, without informing us, the homeowners, that they would continue installing materials on a roof that their workers had reported was unsafe. Even setting aside the contradictory statements, we find it difficult to believe that an established company would disregard both safety and liability in this manner. No offer was made to honor the quoted pricing. No offer was made to honor the quoted labor cost. I was simply thanked for my "feedback" and told that "this is why it's called an estimate." We were charged $1200 for 30 feet of insulation and wire guards to keep squirrels from nesting under two solar panels. We paid the invoice in full, an expensive lesson learned. We will use another company for any future needs.

Joel and his assistant were wonderful! We have an old system of thin film (not installed by them)…read moreand yet they detached the broken strip, reconnected the wires, reset the system- which was not easy- and got us up and running again. All this on the day of the Climate Summit...how fitting! :)

Same/next day professional service, by a knowledgeable, and caring tech. Great customer service at…read morea fair price. They can even handle complex and unusual situations with expert results. Once I found these guys, I don't use anyone else, they are my go too!

Outstanding electrical work from this family-run company that specializes in all forms of…read moreelectrical (& even solar) needs.. Unlike other businesses they are always prompt & on time. Honest & to the point. As well as reasonable in their prices. Oh yeah: And courteous --very polite! I have tried many other outlets and services but this outfit headed by this Argentinean master electrician has been outstanding for our house in Logan Circle.

Dedicated to their craft and knowledgeable on different systems. They also take pride in the…read moreinstallation treating each project like it is for their own home

I LOVE THIS PLACE!!!!…read more I hardly ever write reviews on Yelp, but I thought this place deserved a glowing recommendation. And here's why... When I first tried using my heater this season, I realized it wasn't turning on. So I first called This big highly advertised company. Huge mistake! It took 2 weeks before they could come to my house, and they diagnosed my problem and estimated cost was going to be $930!! So guess what, I told them I'd get a second opinion...In comes Twin Air. I called Twin Air as soon as the other technician left my house (which was Friday at 3pm)and they sent someone (Jeremy) to my house ON THE SAME DAY just 2 hours later. Jeremy diagnosed the problem similar to the first guy's diagnosis (faulty circut panel). But the cost was only $300! (1/3 the cost vs. the other place). Clearly, Jeremy knew what he was doing. He did some digging and learned that my heater was still under warranty (a detail that the other guy missed even though I told him my heater was fairly new), which is why the cost was lower. He was also able to come the next day to repair my heater, but unfortunately I was out of town. So instead, another guy, Jose, came by Monday morning and my heat is back on and completely fixed in less than an hour! Twin Air, I learned, also does plumbing. Jose was able to look at my plumbing issues as well and is going to give me an estimate for the repairs. I should've gone with Twin Air from the beginning. Sometimes it's just better to go with a smaller company. They guys here were very professional and just nice to deal with. Next time, I know better...Thanks Twin Air!

I just can not thank NVB enough for sending a fantastic rep, Kevin Fitzpatrick. He was on time and…read morevery thorough about my roof issues and repairs! He did a super job at a reasonable price! So glad I found this company!

We asked to get an estimate on replacing our roof. Jhonathan was out very quickly and inspected the…read moreroof. Not only were we missing some shingles, but we had significant wind damage. He had worked with our insurance company before and suggested we file a claim to see if it was covered. He was here when the adjustor and her inspector were here and were in agreement with what he proposed to do. We decided to replace the gutters at the same time. We were so pleased that the claim was approved, materials ordered and appointment to have the work done. They were extremely professional and completed the work quickly. The gutters were done the following Monday. We were very pleased with the finished work and their price. Jhonathan and his crew are true professionals that make sure that your roof is repaired properly and completely up to code. I would recommend them highly!

I was connected with company to secure a roof replacement to qualify for solar installation. I…read morereceived a quick quote at a very reasonable price and the work was scheduled quickly and completed in one day.

Easy and trustworthy company that puts the customers before the business. If you need someone…read morereliable in a market that can, sometimes be unreliable, Falcon Roofing are the people to go to. very knowledgeable and professional and we signed the contract on the spot and they came and replaced our whole roof. they worked very clean and did a great job. There are tons of businesses around for roofing and solar however, there are none like these guys. Absolutely worth it, no regrets at all and it can be as simple and easy as that. Very responsive as well and showed up on time and was efficient as well. They will definitely be who i call for roofing and who I recommend

What a fantastic family owned company! I have now use them several times for different jobs…read moreIncluding wiring a new kitchen island, hanging large kitchen pendants, hanging a chandelier, installing new ceiling lights and sconces in two different bathrooms, installing undercabinet lights, and installing bathroom fans. They've done a very high-quality job each time. Most of my work was done by Constantin and his apprentice Jose. I can't say enough things about each. Constantin is a master electrician with a lifetime of knowledge, and Jose is a very bright apprentice, who was extremely helpful at figuring out a couple of complex problems. They are both very genuine and honest people who anyone will feel comfortable having in their home.

I loved that they showed up on-time and while wearing protective gear. The electricians were…read moreextremely knowledgeable, friendly, and they got the work done fast. The work done is professional, I would most certainly recommend this company!