We use this cab company all the time. Great value for money…read more- they are cheaper than their rivals, you can pay over the phone or in cash. They text you when they are outside and include the car type in the text. Reliable, cheap and handy. Defo recommend!

This cab firm are simply marvellous! In fact, so marvellous I'm writing this review from one of…read moretheir cabs! Friendly, efficient and their cars smell like lemons. What's not to love?

In my experience i have found Muswell Hill Cars to be the best and most reliable taxi firm in the…read morearea.

Didn't even get to book them before they tried to swindle us! If anyone knows Kings Cross St…read morePancras station, there is a drop off road between them on Pancras Road where many cab bays exist. This is because it's easy access to St Pancras and Kings Cross stations! But for Highgate taxis this is different. And it costs a £1 more from Highgate if it's St Pancras. How so? Before it was £13. They are deceitful and rude to top it off by hanging up. Not a great company.

I would tend to agree, i am originally from Cyprus and i travel to the airport quite alot…read more I have used several London Taxi Services and i have found Highgate Taxis to be one of the best. They picked me up from the Stanted Airport recently and the fare was only £44 which i found very reasonable and cheap.

I wouldn't normally write a review about a taxi firm but these fellas are just so damn nice, it…read morewould be a crime not to! I have used this company lots over the past few years and they are always prompt, friendly and know exactly where they should be going. I know that should always be the case with taxis but in London it's a rare thing when it comes to mini cabs. Even when other companies have quoted me an hour to get to me these fellas have said 'no problem' and been there in 10 minutes. At the London Field Day festival, they helped me and my friend get home for a snip of the cost of the other places near Victoria Park and we only wait about 15 minutes. They are good if you are a single female traveling too. Thank you Diamond Taxis - you are my favorite!

Awful. I have been using Diamond cars for about 3 years. It…read moreis like any local minicab service, not especially friendly, but does their job. To be fair, they are good for local pick ups and drop offs. and actually good for going to airports. but their problem is the pick up from the airport plus the very arrogant attitude of some drivers, one of them definitely had some anger issue! Last week I booked a cab from abroad to be picked up from heathrow. when I arrive at the baggage reclaim, the cab driver calls me and says that he is going to take another 30 mins. I'm actually a patient person so I just said ok. I go out to the arrival and call the driver after 30 mins, he said that he will be late for another 5-6mins, and tells me to come to the 'drop off' area, which I had no idea where it was. I asked around dragging my suitcase, but no one seemed to know, so I waited outside the arrival near the taxi area for another 15 mins. still no sign of my cab turns out that the driver didn't have any credit on his phone and couldn't call me. very professional. I found out that he was on the departure level drop off. I had to go 3 floors up, he is still not there, takes him another 5 mins to appear in front of me. He did apologies but the tone of his voice is not especially sorry and just made excuses rather angrily. His driving was dangerous, rough and speeding way to fast. I expected some sort of discount, as I waited almost 1 HOUR after an 13 hour flight and used my mobile to call the driver about 5 times. but he refuses to give any discount. I called the office and they spoke to the driver, tells him to give me 2 POUNDS off. I thought they were joking but they were dead serious. I lost my energy to argue and just paid him 45 pounds that he did not deserve. When I turned away, I could hear him saying something rude to me. very disappointing as a loyal customer NEVER EVER AGAIN.

We utilized Blackberry twice on a recent trip 1) from Heathrow to Southampton hotel for overnight…read morestay; then 2) Southampton cruise terminal back to London proper. We were group of four with large size luggage. Both quotes & bookings are done via email. Once you receive a quote and are ready to pay there are several payment options offered. I used PayPal. Both pickups were easy. On day of pickup at LHR I got a text alert from Blackberry & the driver regarding where the car was and estimated arrival time. The driver met us at the suggested meeting place at LHR on time. Ditto Southampton cruise terminal pickup with a drop off at our London hotel. I'd booked with Blackberry if I'm ever in London again.

The driver didn't show. They had no idea until I contacted them from Heathrow. It took forever…read morewaiting to get a replacement driver. No offer of discount.

One thing that a minicab business needs to do well is take down details of the passanger's journey…read more(time, date, itinerary, etc.). This one has failed miserably and left me waiting 2 hours after I cleared customs at Luton. Never again.

Booked a car from Holborn to Muswell Hill. It was late, so I phoned. The guy put me on hold for…read moreseveral minutes. I hung up and called back. This time, he told me that my driver had been pulled over by the police. Apparently no one thought maybe they should phone me and let me know there was a problem. "What am I supposed to do?" I asked. In response, he put me on hold again. While on hold I had time to ask my concierge to call another car company and get a time estimate. Then I hung up.

My driver didn't show up although I was told my the dispatcher that I was called repeatedly. This…read morewas not true. In addition, to obtain a refund a written request is a requirement which is then reviewed. What's to review? The driver didn't show up!

Used to be great. Now they've left me stranded twice in a week at airport, saying they've cancelled…read morethe job even though they emailed both times to confirm it. No emails or phone calls to tell us they've cancelled the job. Incredibly poor customer service. Beware.

fabulous reliable , friendly and very helpful service. On recent trips to royal free with my…read moredisabled mum. Very understanding of the madness of timings with hospital discharging etc - highly recommend this service