Today was my last time patronizing this nail shop after 7 years of being a loyal customer. I am extremely disappointed by what I witnessed. While I was still sitting in the salon waiting for my toes to dry, I watched the pedicure technician take the tools she had just used on me, place them into a sanitary container without sanitizing or disinfecting them, and then put them back into her pedicure kit. What was even more concerning was that I watched her open that same sealed pouch and use those same items on another customer. After 7 years of patronizing this business, I never expected to witness something that made me question the sanitation practices. I am sharing this review because customers deserve to know what I personally witnessed. Sanitation should never be something customers have to wonder about. I have supported this business for seven years, but after witnessing this, I will not be returning. I sincerely hope management takes this seriously and reviews its sanitation procedures to protect every customer who walks through the door. read more

VL Nails & Spa on 87th doesn't deserve any stars. This place is a joke and I guess the customers who get pedicures accepts any old service. First, the male nail tech had an attitude because I wouldn't allow him to continue to use the drill on my nail bed and tear it off. He literally was going too deep with it, and also with clipping the cuticles as he didn't know what he was doing. He also wanted to use the cheese grater which is banned in other countries. Then he talked about me to the other nail tech saying I was difficult in his mandarin language. When I told the tech that knew they were talking about me, he hurried up with his poor service. They don't care about the customers only the money. DO NOT SUPPORT THIS BUSINESS!!! ZERO STARS read more

VL Nails And Spa - VL Nails & Spa Card - Nail Salons Near Me - Chicago, Illinois

dirty as fck don't clean their supplies after using on other people. try to scam on their prices as well like they don't have a price list up just be pulling number out they ass. read more

Beyond displeased! left with a half of eyebrow waxed off, which they tried to cover it with the tint! showed me the finish product and I was not satisfied. I had another lady redo it because she made them so uneven and dark. The other lady did them and I guess she did okay. I got home and noticed some hair was missing on my eyebrow so I wiped it off to see how much hair was gone and immediately went back up there and tried to get a refund to which they said no refunds. Then they offered me a THIRD person to fix it and she did them okay. It is now 4 days later my skin all around my eyebrow is scabbed and dry literally waxed my skin off. read more

If I could Give zero stars I would, nails are cute, wait was not great, salon was dirty, brow lady was extremely unprofessional and rude and left scabs on my eyelids from her heavy handed way of waxing, just terrible read more

VL Nails And Spa - Nail Salons Near Me - Chicago, Illinois

Well hunny the only reason why I gave them 1 star is because they took my & my sisters in . But once they seated me in everything was not ok , she didn't have all the colors I wanted & 2 the photo on the left isn't what I wanted . I just feel like overall this isn't top tier at all, now if your simple then may be the best option for you but if your like me that Like to get designs then I would prefer a different shop ‼ read more

VL Nails And Spa - I don't really like my nails this was 120!!!! I don't feel like it was worth it & on tip of that this isn't the nails I wanted - Nail Salons Near Me - Chicago, Illinois

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Amazing eye brow and eye lashes you should definitely ask for Vivian she's the best She does what you ask for and it's perfect! read more

Love this place I've never been disappointed! Ken is the best love his work... Would definitely recommend read more

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First of all- let's talk about the fact that when you get a fill in- they do NOT clean up your cuticles. They will literally work around your overgrown cuticle bed. Then- they set your arm on a lil dirty jar while they do your nails (no arm rest). And lastly (which was the biggest turn off) is they have a bunch of stupid signs posted throughout the shop regarding what you can/can't do when paying for services. (Ex: you can't split payments. If you're getting more than one service, you have to pay separate for each one) They even go as far as having these signs posted in the restroom. Hey- if you don't like or trust your customer base- then get out of the neighborhood! When you walk in, they have a black, Burly lady security guard at the front desk. I guess she's the "muscle" of the establishment. You tell her the service you're getting, then she screams it out so the Chinese people know. By the way- my nails were horrible and only lasted a week. Run- don't walk!!! Not worth the trouble. The entire vibe is weird!! read more

Dip/power nails by Vivian in less than 60 minutes...Yeeesssss! I've been trying to find a new nail salon since coming to Chi. The north side nail techs have not a lot of knowledge of what they are doing after two tries. So I came to the southside. First salon and first tech on the south side knew what they were doing and executed with excellence. Vivian was a great professional. I will go to here every time. I was a little disappointed there were not many colors for me to choice from in the purple family, but my pink nails are fab! Never have a gotten a dip/power fill set in such a short amount of time. My nails look great and feel strong. I'll be back! BTW, no dipping my fingers; Vivian shaped with nail product. read more

These nail salons are getting worse and worse in terms of customer service. I loved my nails when Mike did them for my graduation. A few weeks ago. He wasn't in today. So, I asked for a fill-in. I asked for someone who could do my nails so that they won't break off in a couple of days, (question from previous experience). One guy came over to look at my nails. He said oh that's easy to do. I informed him that I didn't want the same nails just a fill-in. He being to say that he is scared to do my nails. Huh? When I was in a few weeks ago, I hear another worker say this to a client and she was confused as well. This is unacceptable in our community. This salon, who services the majority of the African American community, is refusing service to people solely because they do not want to service people and acting if they are "scared!" I spoke with a couple of the patrons in the salon and it was said that this happens quite often. Why is this acceptable? I would be reaching out to the alderman regarding the lack of customer service this place presents to our community. read more

VL Nails And Spa - Tom at VL Nails Spa is the truth. I haven't found a nail salon that did my nails as I wanted them in years. He understood the assignment. - Nail Salons Near Me - Chicago, Illinois

Scammers. They have a sign on their wall that says they accept cards. I have them my card to pay to the woman he completed my feet. She then gives my card to another woman and has her come over and hand me my card saying pay with cash and we'll give you five dollars off. I pointed to the sign and they woman basically begged me to pay with cash saying their machine is broken. Then tale the sign down? They conveniently have an ATM in the shop which I'm sure they get paid from and that's why they wanted to use cash. Had I known, I would have gotten more money from my own back before arriving and not just tip money. A. Scam. Take your money elsewhere. read more

VL Nails And Spa - Their sign saying they accept visa MasterCard and discover. - Nail Salons Near Me - Chicago, Illinois

Nail tech made my nails so thin that the nail broke. The manager insisted that I should know how thin a nail can be without breaking, which i don't because I know nothing about doing nails. Got them done late Friday evening and by Saturday on my Anniversary one broke. I don't drink so it wasn't some accident. I don't even know how the nail broke. I was so upset. Getting my nails done again at my expense at the same nail shop right now but I'm extremely uncomfortable because the manager made it very clear no matter what his nail techs do once you pay n walk out the door it's on the customer even when I showed him the nail was much too thin. His reply was, "I should have known that before I walked out and if I didn't like it I shouldn't have paid for it." HOW WOULD I KNOW THE THICKNESS OF THE NAME THOUGH? read more

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I went in today for a pedicure, soak off, & full set. They weren't packed but moderately busy. My pedicure was decent. $42 for no chip. But my nails are a completely different story! I asked for something I deemed quite simple. But I saw this not going right. So I stated forget the designs, just do the ombré. The young man on the left side of the welcome desk (second seat), still charged me $70 for some horribly shaped, ombré nails. When I told him the sign says ombré $55 & up. You didn't do the and up so why is it $70??? He continued to try to explain, that the design is there and the shape is coffin. I'm super grown and I've been getting my nails done for many years... this rookie really thought his work was worth $70. I'll never return!!!! Never to another Asian establishment! I work too hard for my money for anyone to think this is ok. read more

VL Nails And Spa - This is what he charged me $70 for! No design! Just an ombré! No oil on my hands! I literally got robbed. - Nail Salons Near Me - Chicago, Illinois

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I've been coming to Vicky's for about 6 years and I've only been dissatisfied twice. Most reviews you read will state Vicky has an attitude problem or doesn't know how to talk to her clients. This is far from the truth. Vicky has always been a sweet little lady with just the right amount of sass. If you treat her and her staff with respect she will do the same. People tend to come in and try to intimidate her or bully their way to get serviced first. But Vicky has a system in place that works for her establishment. Follow it or go elsewhere is what I suggest. My personal favorite nail and eyelash tech is AMY. She's absolutely amazing and she is a beast on the pedicures too. This is the only lady in this shop or in the city I'll allow to touch my lashes and feet. Her massage game is sick ! I only allow Vicky to touch my eyebrows. When the pandemic hit I looked a mess because I don't know how to do lashes or brows but I knew I wasn't allowing anyone else to do it. So I waited on Vicky. I emailed and called her so I'd know the day she opened back up. For my nails, feet, eyelashes, and brows I spend $150-$175 (depends on the jewels on my nails). Go during the day early, and on a weekday, if you wait til Friday or Saturday you will wait. Go early Sunday morning even. Leave your attitudes at home and Thank me later read more

this is a horrible nail shop they treat you as if you have mistreated them. Even if you're a new client. even the off duty or retired police and security all act the same way. I will never Support their business. even some of the nail tech do a terrible job on your nails read more

The shop was packed but the service was so fast. My nails are flawless the man who did my nails was quick and amazing. I believe his name starts w/ a "P". It took them a while for them to sit me for my pedicure but it was also flawless. read more

VL Nails And Spa - Nail Salons Near Me - Chicago, Illinois

The women who work in this place seems RACIST towards Black women in which are their primary customers. The owner is rude and nail tech (lady) was VERY harsh in words and during the service. Handle the customer very harshly. WOULD NOT RECOMMEND. read more

Been going here since the pandemic. I'd give it 4.5 stars. I only wish there were more techs that did more modern nail art. Overall their clean (which is my top priority). I've received good service. I personally haven't had a negative experience here. I read in the comments that people find Vicky impolite. I find her to be about her business and she makes patrons ton down yelling and cussing on the phone. Sorry not sorry, I find that disruptive too so I'm not going to complain about that. They're also security in there. read more

Horrible customer service. The nail tech hurried with my nails and was very aggressive with my hands...And when he asked me a question or vice-versa it was as though he was annoyed. If you want a decent mani and pedi with decent customer service while patronizing an establishment this is NOT the place to go. I would rather have sub-par nails, but customer service is vital to me when spending my money .... read more

We cane in from out of town and went to my cousin's spot. Steven did mine quick and clean. They were funny and had a nice environment. Prices a little on higher side. read more

VL Nails And Spa - Steven did a good job and quick. Thank you!!' - Nail Salons Near Me - Chicago, Illinois

New to the city this was the second shop I tried since moving here. The best one yet Vivian did a great job on my nails I will be back. read more

VL Nails And Spa - My nails by Vivian - Nail Salons Near Me - Chicago, Illinois

The lash tech dropped a single eyelash into my eye ball and refused to give me a discoun! She said to come back and it will be free! Well I came back in 3 weeks because my eye was swollen! She told me to only pay $40 when that wasn't the deal! Vicky the owner agreed with her employee! THIS SALON OVERALL IS VERY RUDE AND ALWAYS CHANGE THEIR PRICES! read more

Some staff can be rude especially the lady that does your eyebrows. Only a few techs actually take their time to do your nails. No kids allowed in the shop. Very clean. Very COVID friendly. read more

I have been going to this salon for a year and had great experiences here in the past and was happy that they reopened after the looting but quickly had to take back . Upon arrival , I checked in to get a full set /no chip and the guy upfront said $ 40 and when I got to the guy that did my nails , he told me it would be $45 dollars because I wanted my nails rounded in shape . I have NEVER been told this before so I mentioned the price initially quoted to me and he begrudgingly did it for the 40 . He then did a rush job , took my card , gave it back to me and walked off . After 1 week one nail came off , bought nail glue and the next week 2 fell off . Went back to the shop so they could repair what they messed up and got a lady from Hell with a nasty attitude who I explained what happened and proceeded to tell me she didn't do it and I would need a full set( which I had gotten a week ago ) $38.00 and started to grind the polish off and I told her I just wanted my nails fixed , she roughly said 8 dollars . When again I told her the messed up situation, she nastily said I didn't do it so if you don't want to pay then you can go somewhere else !! I let her do them because I had to get them fixed but will not be back . While my nails were drying , a lady wanted her eyebrows done and told the lady that was doing my nails that she didn't want a rush job because they messed them up last time and the lady from Hell gave her attitude, the customer told her she was a customer and shouldn't be talked to that way and asked for someone else to do it . I am starting to think that maybe they are bitter because of what happened to their shop because of all the looting and playing games with customers but don't take it out on innocent paying customers. We are the ones keeping them in business!! Patronizing somewhere else even if I have to drive further !! Wish I could give 0 stars. read more

I waited a hour and a half for them to skip my name on the list multiple times. Also for me to get called just to sit in some warm/cold water with no blue tab or anything. No bubbles just sitting there for over 20 minutes before I had to LEAVE AND FIND A WHOLE DIFFERENT NAIL SHOP! JUST FOR A PEDICURE! DO NOT COME HERE !!!! read more

It's a nice spa but they do not know how to professionally do nails. If you ask for a certain thing and they don't know how to do it they will do it anyway and see if you complain. If you are particular about your nails and like them professional then don't come here read more

There is nothing pleasant to say about this place. Customer Service = Horrible, Cleanliness = Subpar, Quality = Negative. I only requested a no chip manicure and a pedicure which lasted about two day's tops. My natural nails are now chipping and. This place is the worst! read more

Do not go to the first seat where they arch eyebrows. I went today to get my eyebrows tinted and waxed and left out looking like Groncho Marx the tinted on my eyebrows were extremely dark and she wouldn't wipe it off like the other shops did. She was extremely rude when I asked her about it she was like no it will lighten up tomorrow. I did not like her service and didn't give her a tip NEVER again will she do my eyebrows. If they a zero that's what her rating would've been read more

The picture looks so much better than the actual work. They are unprofessional and are over priced. I Wouldn't recommend this salon.

WARNING....DO NOT COME HERE FOR NAIL SERVICE. I would give it 0 stars if possible. The owner Vicky is very unprofessional and DISRESPECTFUL to patrons that is primarily black women. She take from very bad situations that she have experienced with some customers and project that negative energy to ALL of the paying customers that come through the doors of VL spa. I came in and requested chrome powder fill in. After about 15 mins to my surprise, Vicky was the tech that I was directed to for my nail service. I only knew her to do eyebrows so I was taken aback. She was very rude and unprofessional while she serviced me going back and forth between doing my nails and doing eyebrows while talking rudely to me. Don't come to a place and spend hard earned money with a person who acts very vile with the very people who are supporting her business. Quite frankly, this place needs to be shut down. I WILL NEVER COME BACK HERE AND WOULD NEVER RECOMMEND VL NAILS TO ANYONE. read more

I'm from out of town and my husband took me here to get my nails done. I have nails on and wanted them to be soaked off and get a new set the lady kept trying to get me to get a fill when I already told her I wanted them to soaked off. They don't wrap nails because it takes too long. So with a candle warmer and a bowl of acetone and a towel I sat there for 30mins and in between someone will buff the acrylic off (used buff). I asked her to not use a nail tip to pop it off she still did that. My skin was so dry, nails were in so much pain and I got cut in the process of the buffing the acetone made it hurt worse. The First Lady who cut and drilled my old set kept getting up and looking at the door while working on mine. Then after 45min of a process that should only take 15min i was seated in a different chair. The nail tech didn't clean my cuticles she just started sanding my paper thin nails down with a sanding band. I kept having to tell her my nail hurt. She asked what shape and i said square but the nails were coffin. Acrylic was laid beautifully but top coat was not. During a global pandemic they had 15 techs and each tech had a client. No one was following the covid guidelines. The file and buffer and bit was used and not clean. It was run like an assembly line. I still had acrylic underneath one of my nails and my basic set was $75. Overpriced basic 1999 quality nails. Dirty salon don't recommend. My nails still hurt lol. As a nail tech myself I highly recommend bringing your own file and buffer and bits. read more