So far, I've been there twice for a pedicure and have never had to wait. I got Anna the first time and requested her the 2nd. She takes her time and does an amazing job!! The salon is clean and modern with a calming vibe. I will definitely be returning. read more

I got there 30 minutes before closing and still got a quality mani/pedi. I truly enjoy their services.

They usually do a Wonderful job , with your nails however they talk to much in their language I think it's very disrespectful and rude, they need to speak English all of their customers are predominately Black, what's the problem read more

BOYCOTT THIS SALON!!! They do NOT respect us. Talk to us like we are children and keep increasing cost for subpar products. I had a full set that popped off after 3 weeks. I know how long quality nails are supposed to last and for the ENTIRE nail to pop off in 3 week is RIDICULOUS. read more

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I went today for no chip pedicure and I had a terrible experience. During this experience, I had an older lady who randomly got up and never came back to do my feet instead she came back with an order from Wingsnob. The next lady came and started filing my toes and got up and start doing the young lady toes next to me. The last lady came and did my toes but was very aggressive. I didn't see anyone wash their hands before they started touching my feel with bare hands as they touched other stuff. Lastly, the lady who filed my toes which is the lady who does nails next to the cash register she pushes my card down to make me pay when I was trying to understand how I arrived at a total that was unusual and i didn't appreciate it because don't force or touch my card. I will never be back because of how horrible this experience was I don't recommend. read more

Great Service always welcoming and always do amazing work what i ask for vs what I want always on point read more

Hong Kong Nails - Nail Salons Near Me - Matteson, Illinois

This place used to be good but I think that they changed ownership, twice in one month, I walked in and their inexperienced staff will be the ones that take care of you, I had to keep telling the tech what to do, I got frustrated the second visit and left, and half done work and they wanted me to pay full price for poor customer service!!! no way sir!! read more

Very disappointed with the work done on my nails for every little request it was an extra charge, nail tech that did my toes was rough while cleaning out my cuticles on my toes, was a extra charge when I asked the nail teach that did my nail to clean up my cuticle, not a place I will return to. read more

Pedicure was ok. Nails were horrible. I'm still bleeding and the manager offered no apology or anything. On top of the horrible service provided they tried to over charge me. If you expect any type of quality this is not the place for you! read more

Hong Kong Nails - Bleeding cuticle - Nail Salons Near Me - Matteson, Illinois

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I been coming here for 15 years and the service is horrible. Just observing the last few visits I made I enjoy my pedicures with Tracy I've been seeing her for years and won't Switch up. The work of many of the other staff is poor and they are rude with other customers. I always see a person unhappy with their services. They switched owners and it shows. I get my Manicures somewhere else. read more

UPDATE! My nail polish is now completely off less than a week later! Two nails keep popping off as well and I have to continuously use nail glue. THIS PLACE NEEDS TO BE SHUT DOWN! Two days after getting them done polish was peeling off and here we are 8 days later, the polish is completely off. This is ridiculous! read more

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I have been going here for about 2 months. I usually use the same tech but today she was off. A guy did my nails. I had to get a full set as 5 of my nails had broken. Instead of soaking the gel off he used another nail and some pliers and lifted and cracked the nails off. 1st red flag. It hurt too. Ok..I over looked that. He did more of an overlay then a full set because I times him I wanted to keep my nails but I had 5 nails that needed tips. Ok...maybe everyone does it different. Also I asked him not to use the motorized fore on my natural nail, he said we have to and proceeded to use it. Lastly I asked for a different shape and he said he didn't think it was good idea for whatever reason. I think it's because he didn't know how to shop it. Ok...still wasn't totally over it because I had been having good experiences so far. The final straw was the paint job. The gel polish they use for the initial set was put on too thick and it bled into my cuticle. This is going to be so ugly when it's time for a fill in. I told the tech this and he ignored me and put my hands under the light. Because of this, the paint job was horrible. I tried to show the manager and the tech got mad and wiped around the nail to "fix" it. I told him it was better. It was better but still bad because there's no fixing it after the gel polish is set. The nails were too wide. It was really thick at the base and the polish bled into my cuticle area. I normally have a good experience there but today was horrible. At the end the manager walked past me and said "you okay" and I shook my head no and he kept waking like he didn't see me. I'm posting pictures here. read more

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I have been coming here for the last 4 years! It was Off and on but now it is ON! They have remodeled and must have taken CSM training because they are magnificent! A true hidden gem in Matteson! Make sure to ask for Kevin for your nails. read more

Do not go here! Kim did my mani and pedi and my nails are already thin by nature, and she doesn't know that you don't put an emery board with pressure on thin nails. She doesn't know that when your nails are yellow from having the dip done to them--you don't put an emery board on there you let them grow out. Her boss Kevin, was no help so I've reported him to the authorities. He offered five bucks credit it wasn't worth the trip for me. I come that way for family and business and he said that is all he'd take off. Well, no good! These people come over here with no customer service savvy. I will never go there in life again. Kim charged me for a scrub on my pedi without telling me it was extra, and my nails were cracked and broken where your nail grows out--because of her using the emery board incorrectly. Go at your own risk! read more

I went this shop today, I'll say it's a great place to go! I love my nails!!! Forgot to ask who did my nails, she is very nice and did a great job. Absolutely I will come back! read more

Hong Kong Nails - Dip - Nail Salons Near Me - Matteson, Illinois

My Nails look very nice in the end, but customer service was terrible. The nail tech was very rough with handling my feet. No communication threw out the service. read more

I didn't have to wait long for service but the bathroom was utterly DISGUSTING!! I literally held my urine until I left. It smelled really bad and the toilet seems to have NEVER been cleaned. The toilet was absolutely filthy! This is unacceptable for a Nail "Spa"!! I will not be back! read more

First visit was good. I'll be coming back because the technician was very thorough and i liked that there was no waiting. Also pretty clean in terms of their procedures for utensils. ready for spring now. read more

Hong Kong Nails - Nail Salons Near Me - Matteson, Illinois

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Hong Kong nails is neat but if all of there technicians don't follow safe practices it's a bust! I was recently charged $65 for a $40 dollar service. When I notified the manager he lied and said he made the refund. I checked with my bank immediately and the refund was not interned. Which means I was charged $110. I am beyond angry. I will not return to this place. Inconsistent work inconsistent health safety practices and inconsistent charging practices! read more

Being a long time client of Hong Kong Nails and it's previous owners, Kevin and Vicky. I always appreciated the service I would get from this establishment, I'm sure I may have written a yelp review before. Today I was extremely disappointed with my experience with the new owners and service I received. I called yesterday and booked my appointment for manicure with an employee that has been there for a while. I arrived today and that employee was doing a pedicure and never acknowledged me or my appointment. Then someone asked if I could wait a half hour when i made the appointment yesterday, and I declined. Had someone do my manicure but I was less than pleased. Worst service and manicure I've ever gotten from this place. Unfortunately I may have to find a new establishment that care about my business. This is very disappointing especially since I've been a regular customer for years. Wish Kevin and Vicky were still there!!! read more

I loved everything about it. Although I forgot to sign the clip board they accommodated me. Though on the pricier side of nails shops the shape colors and people were great. Over all a great experience read more

My wife loves to get her nails done, and Kevin makes them pretty. Now, I've never had a pedicure or a manicure , but my wife says that a pedicure with a leg massage is heaven. I'll just take her word for it..lol You know the Old saying: Happy wife..happy life. Yes.. happy happy. read more

Great experience! I have really tough toenails and Bowen did a fantastic job. Manicure was good too. Highly recommend

Had an amazing mani-pedi experience with Tony. His attention to detail is superb! I will be back! I went during the week and took advantage of the $30 deal. Awesome! read more

My nails so dope!! I've been getting my nails done consecutively since I was 18. I've had techs from all over and a couple of different cultures, so I know nails! Kevin got me right. The way he lays acrylic, his customer service, he is a total master. I'm coming again. Thanks Kevin! read more

Hong Kong Nails - Nail Salons Near Me - Matteson, Illinois

I walked in to get a no chip and pedicure. It was ok. The pedicure wasn't bad at all. But I was upset that she rushed my paint job when I was using a pastel pink. So I didn't get any other services done. I am tired of spending top dollar for mediocre or poor work. It's not fair, I get my ass handed to me at work! These nails will be ugly by tomorrow. I won't be coming back unless I'm in a hurry then. read more

Hong Kong Nails - It was ok. - Nail Salons Near Me - Matteson, Illinois

2hrs! From 3:30-5:30 and this is what i walk out with! Worst experience ever! Then, he treats me as if I did something wrong! Tells me to come back tomorrow to see his wife?!?! Never again!!! Do not come here! He hurt my feet during the pedicure with no apology! Horrible!!! He left excess material all over my toes! read more

Hong Kong Nails - 2hrs! From 3:30-5:30 and this is what i walk out with! Worst experience ever! - Nail Salons Near Me - Matteson, Illinois

I have been coming here for months and is always satisfied with my nails. They take there time to make sure my nails are perfect. They have plenty of crystals and add ons. I feel like a girl in a candy store. There place is clean! Thank you for always making me feel like my hand should belong in the magazines. read more

Hong Kong Nails - I love how simple it looks but still stands out. - Nail Salons Near Me - Matteson, Illinois

You can typically get in with no wait during the week. Kevin does an excellent gel- fill and no chip. Pays great attention to detail and is super friendly. Totally recommend! read more

The worst nail salon I ever visited They kick me out when it was Tim to close. My nails got really messed up. I returned the next day they had me sitting there and ignored me. So I got up and left. I will never return to this place!!!! They were very rude when it came down to close time and to fix the problem!!!! I spent over 100.00 dollars for bad service. read more

Love Tonya she's really good, Kevin is good at nail design. Went to him to get a full set for mother's day with nail design. Please tell me why you get an attitude cause you're putting my nails in CROOKED. Then you try to tell me they're not. read more

It was my first time going to Hong Kong Nails last week and I was quite impressed. The guy that took care of me was careful and took his time on my nails. The massage chairs were comfortable and the store seemed quite clean. I would come back here. It's always a plus when there's free parking! read more

Worst experience at a nail salon. Paid $35 for a sloppy no-chip that only lasted two days within 48 hours the polish was chipping off. Went back and was told I have to talk to the person that did them and she's not there. read more

Hong Kong Nails - After less than 24 hours - Nail Salons Near Me - Matteson, Illinois

Today was my first and last time coming here. I paid $50 for a no-chip mediocre pedicure. I was so upset with the way the woman did my pedicure, I could not let her mess up my nails. I didn't get her name but she's an older lady. Hong Kong Nails should match their work with their prices. Waste of time and money. read more

Kevin at Hong Kong nails is AMAZING!!! I first made and appointment with him when he did my nails for my 40th Birthday. He was very professional and meticulous in his work. He was also really nice! Needless to say I've gone back since!!! read more

Hong Kong Nails - 40th Bday Nails! - Nail Salons Near Me - Matteson, Illinois

Monday through Thursday this business offers specials for manicure and pedicure for $25.00. I did not know this when I visited. they said that it was posted on the door. I very seldom get pedicures because I do them myself. I was not told by anyone working there that they were running a special. After, I paid one of the customers said, "did you know that they ware running a special?" I inquired to the technician about this special...she started screaming at me saying that... I was too busy talking to someone else and not her therefore, she did not tell me! These people are extremely unprofessional and rude. I will not recommend this place to anyone. Poor customer services and disrespectful and unkind. All they want is your money! I will never return to this low class establishment. read more

I enjoy my experience each time I come to get pampered. The staff is pleasant and professional. I have my favorites of course. I would recommend anyone to come and get their services from here. read more

Hong Kong Nails - Nail Salons Near Me - Matteson, Illinois

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The salon wasn't very busy when I came, there was only one another customer there when I arrived and 3 employees. The prices are comparable to other nail salons which are more modern and up to date. I got a deluxe pedicure, which was average at best. The problem that I had is that the salon was filthy! I couldn't immediately tell until I was seated for the pedicure in the back. There was stuff all over the place and the floors look like they've never seen a broom and mop. The more I looked around, the worse it got. There were more employees than customers so someone should have been cleaning up. Once they started running the water for the foot tub an awful smell started to permeate the air, like rotten eggs. They no doubt have plumping issues because one of the employees was filling the foot tub a few seats down from me with a bucket of water. Save your money and go to a cleaner salon so you can actually enjoy it. read more

Overpriced!!!! And horrible customer service!! Nails chipped manager did not want to fix. Very rude and uncompromising!!!

Hong Kong Nails is great! Kevin is my primary nail technician; however, when he has a day off and I need services Vicki is my girl. Hong Kong Nails has an array of colors and services... natural, acrylic, gel, no chip or dipping powder you get it all at Hong Kong Nails. Kevin is meticulous, and I appreciate that because I am a persnickety as I believe that the minor details really do matter. Kevin's nail design/art is amazing. I often tell him my nails look perfect (this really is a compliment as I just stated...I am persnickety). I find early morning appointments favorable as the staff is typically on time and I can schedule the rest of my day. To all person's wanting to visit the shop, please make an appointment, know what you want, ask questions, give information/feedback and a picture would be helpful . Lady read more