DO NOT GO TO THIS SALON. IT'S OVERPRICED AND LINDA IS NOT A WELL-TRAINED NAIL TECHNICIAN AND SHE…read moreDOES NOT STAND BEHIND HER WORK. Regarding my visit to LP House of Beauty, 19810 Torrence Avenue, Lynwood, IL 60411 on April 9, 2022. The environment is pleasant, quiet, and relaxing. There were only four people in the shop, Linda, her visitor and me and my granddaughter. About an hour later the visitor left. I gave LP House of Beauty one star for the environment and my first impression of Linda. Everything after that was downhill. Because Linda's the only nail technician in the shop we had to take turns. The cost of two pedicures and manicures was $175 plus $28 or $30 tip, can't remember which. We were in the shop well over 4 hours. We both received regular pedicures that were ok. The manicures started off wrong. I requested a regular manicure. Linda's shaping and grooming of the nails (like removing hang nails, cleaning cuticles, etc.) NEEDS A LOT OF WORK. Our nails looked like we shaped them. Moving on to the polish stage, Linda started out using regular polish on my nails but she switched to a no-chip polish! Why or when it happened, I didn't know until she sighed loudly and said, "I made a mistake!" She admitted that she had switched to the no-chip and continued to use the no-chip polish saying she wasn't going to charge me for the no-chip. She also admitted that she had done the same thing with another customer. My granddaughter requested a no-chip manicure. She gets manicures more often than I do, and she was immediately dissatisfied with how Linda shaped and cleaned up her nails and how she applied the no-chip polish. As her nails dried you could see that Linda had not applied enough coats of the no-chip polish. Instead of being a vibrant yellowish green color it was brownish yellow. In the more than 4 hours in the shop, not one other customer showed up. That should've been a red flag! Two days after receiving service from Linda, my no-chip polish begin to chip. I spoke with my granddaughter, and she was having the same problem along with her color looking faded because not enough coats of polish had been applied. I called Linda and she said the nails would chip because she had applied the no-chip and regular polish on my nails. (I thought, why didn't you be honest and just redo them at that time?!) I told her the same thing was happening to my granddaughter's nails but she didn't want a redo. The truth was that she didn't want Linda to touch her nails again. Linda said that I could return for a redo. A day later, I returned to the shop and Linda did my nails again with a no-charge no-chip manicure. I tipped her $10.00 for the redo. About three days later my no-chip nails begin to chip badly. I had never experienced this kind of trouble with a manicure so I was getting very frustrated. I called Linda again and told her that since she tried and failed to remedy the problem I just wanted a refund for both manicures since my granddaughter was having the same problem. I sent her photos of both manicures. But, Linda refused to issue a refund. She said she had a No Refund policy. I told her that I never saw a sign in her shop, she said it was online where you book appointments. I told her that I paid for the services but that I never booked the reservation that was handled by my granddaughter. When I asked my granddaughter about the No Refund policy, she said she never saw it online. Here's why .... LINDA ADVERTISES HER BUSINESS ON SEVERAL SITES BUT SHE DOESN'T HAVE A WEBSITE SPECIFIC TO HER BUSINESS. I SEARCHED AND FINALLY FOUND ONE WEBSITE THAT SHOWED A NO REFUND POLICY NOTICE BUT THAT NOTICE WAS AT THE END OF HER MANY SERVICES. TO KNOW THE POLICY EXISTED, YOU'LL HAVE TO READ THROUGH ALL OF HER SERVICES. I FOUND SEVERAL OTHER SITES ADVERTISING HER BUSINESS BUT NONE OF THEM SHOWED A REFUND POLICY. Since my granddaughter said she never saw a No Refund Policy, she may have been on another site to book the appointment. I explained that to Linda, but she became annoyed and said she would not issue a refund for the two manicures. Also, she stopped responding to my texts and calls. I thought I was being fair in giving Linda another chance to correct her first mistake by allowing her to redo my nails. For the redo, I tipped her to show my appreciation knowing that my granddaughter was unhappy with her service. However, Linda wanted me to return for a second redo to fix the nails chipping! I told her no, I didn't see the purpose in trying a third time. That occurred around mid-April 2022 and that's where we ended. I apologize for the lengthy review, but I really want to stop others from supporting this shop. I'm always enthusiastic about supporting black-owned businesses so I was ready to become a regular customer at LP House of Beauty, 19810 Torrence Avenue, Lynwood, IL 60411. But I can't support subpar black businesses any more than I can support any other subpar business establishment.

Linda was absolutely amazing! If I could give more than five stars I would!!! Not only did she take…read moreher time and give me the most perfect no chip manicure but she is incredibly friendly and a pleasure to sit and chat with. Her salon is extremely clean and inviting. I will definitely be back again.

My first time getting pedicure. I was welcomed by friendly staff and will be going againread more

Great service, John is an amazing nail artist!! He joked with me and my fiance about how long my…read morenails would be. Did a ton of cute designs on the nails and worked very fast and made no mistakes. I keep looking at my nails and they're so beautiful! He does use a tool though to file off the top layer of the nail to have the fake one adhere better. Overall, enjoyed the service and prices are fair. $55 dollar for a basic set, $5/nail design

They are professional. I like the massage chairs and whirlpool for feet. I enjoy being able to talk…read moreto my manicurist... as opposed to going somewhere where I am being talked over... it's a pleasant experience.

Today I decided to stop by Serenity after months of shopping next door. I moved near the area and…read morewanted to find a nail salon near me. My first service was with ICEY ( I hope I've spelled it correctly) and I came in late, I did hold her longer than she planned but she was very nice and still showed that she cared for my nails. She still engaged in conversation with me and made me feel like I've known her for a while. I Highly recommend this salon because all the staff were very nice and welcoming. The owner also asked me where I parked and watched me get in my vehicle! I WILL BE BACK FOR ANOTHER SERVICE -Tyra

This time of year you can walk in and usually not wait. It is a Mr & Mrs. Salon and I have been…read moregoing there for a few years. Dont go that often but everytime I go they do a good job. Place is very clean. Have updated chairs since my visit before last week and if you like a good massage from neck to the lower part of back check it out. They automatically put it on so if you don't like massages let them know. Price is decent too compared to some of the salons. I don't know where they get bad reviews...I would go to them before anyone else. But with prom, mothers day and Easter right around the corner you might want to call to see how busy they are.

For a neighborhood nail Spa and within walking distance it's an ok place. I've been to better where…read morethe nail technicians are attention to detail.

Came in as a walk-in and I was extremely glad I did! Mike and Lisa run an incredible salon and make…read moresure you leave feeling beautiful and happy. Their customer service is unmatched and I will be a faithful customer for as long as they're in business! They are typically busy so I suggest calling ahead just in case! Best pedicure, manicure and massage EVER!

They consistently do a great job. I even trust their waxing services. The staff is incredibly…read morefriendly and prices are reasonable. I recommend calling for an appointment rather than walking in. There are no frills here or that fancy spa feel, but they do great work: efficient, friendly and you won't break the bank!

Very unsanitary place. Right when you walk in the whole place is very outdated and definitely needs…read moresome up keeping. The tools they used for our pedicures were not sanitized and just laying out from the previous clients. The pumice stone they used was so worn down, who knows how many peoples feet it was used on. As well as the nail file. (Which both should be tossed after the one time use). They charged $5 extra to remove gel polish but removed it by drilling it off and then said they can't shape them in a square due to them being so weak.... ‍. They even cut me with the cuticle cutter and then just laid it back down with the unused tools. Should have passed on the pedicure but felt rude with it being a gift. Definitely would not suggest going to this place unless you want to catch something.

They were amazing! Super nice and and offered me some water and are very skilled people! The…read moreenvironment was very calm. I am definitely continuing to get my nails done over here!

very great service and quality work. Dani and Helen both do a terrific job. They take their time…read moreand provide a high quality experience. I would recommend anyone to give them a try.

Ask for Kiya for perfect shape and ALL nail designs. This is some of my work and I sit in the…read moresecond chair in the front

Treat yourself to one of the best manicures ever. So worth waiting for if there's no availability…read more Put myself on a wait list to be notified if they had an opening. Received a text 2 days later and was able to make it work! I always try to go here when I'm back in Chi and miss them soooo much