Very professional and customer friendly. Also, took care of coordinating with power company and…read moreother needed services and inspection/code requirements. That saves lots headaches and time for us. Will not hesitate to call him again next time should any electrical problem happens. We give him a 5 star ration.

Won't pick up the phone. I've tried calling four times and each time I get an automated text…read moremessage and refusal to call back. Call me old-fashioned, but if I'm going to have someone in my home performing expensive work, I want to know who I'm working with over a conversation, not robo-texts.

Had a great session with Matt H on our new house design being built in WNY, Matt was extremely easy…read moreto discuss the layout with and Matt pointed out various things that were new in the most recent NEC code. Matt, thanks for your help guiding us through the design and placement of switches, receptacles and fixtures. I walked through the house with Rob today and your crew had everything roughed in and it looked fantastic, tight and clean. (job well done!!!) Jim B.

We used BRC for our new build, they did an amazing job throughout the whole house. After…read morecompletion, we had an issue with a garage outlet, they came and took care of it for free early in the morning before we went to work, really conscientious and thorough. Would highly recommend.

Nice Guy and Good work, BUT Very ,Very expensive.. I was supposed to have an "estimate" done, guy…read moredid the work first and then told me the price.. kinda hard to back out of it then.If he had told me price first, I probably would have refused his estimate . $75 each to install 2 ceiling light fixtures , old fixtures were already removed.. about 35- 40 mins of work total.. What a RIP OFF , feel like its a very high price for such a small job... Id encourage any one to shop around, get prices first,, hire a home handyman or even DYI . If that's a fair price, Im a Chef and would charge him $60 labor to cook his $40 steak. I have more work to be done, I can say I won't be calling Heim for the work. Im not about to pay $75 to install a $40 light fixture .. If I cant find someone to do the job at a price that's fair, im going to not replace the light fixture and will leave it for whomever buys my condo from me , and will happily look at an ugly but functioning light fixture.

I needed a conduit placed from the street, new main electric cable and new electric meter. So big…read moreproject. Bill and Mike did a great job. Sometimes when the next generation (the third here), takes over a business there is a drop in service. Not here! Mike is very conscientious and thorough. While a previous reviewer thought the work was too pricey, I believe you get what you pay for and my job was not something I would have relegated to a non-electrician. Mike arranged for the digging of the trench, buried utility line location, city inspector, and stump grinding. This was a full service project and I cant be more happy with the end result

Once again Zenner & Ritter come through! On a cold Saturday afternoon we noticed our house was…read morereally cold, so went to thermostat to raise the heat , and nothing. ( I'll skip the details) around 5:00 being that the furnace is only 6 months old ! I call the Zenner because they installed it and the technician ( very friendly, compassionate and competent ) came around 9:30 pm found that our old humidifier was shorted causing the problem ! He removed the wire from the furnace and we had HEAT !! We are VERY HAPPY with the quick response and repair!!! Hope not to need but will not call anyone else !

Zenner & Ritter responded to our call for generator service. Upon arrival they diagnosed the…read moreproblem and I was alerted about a 7 day wait for parts. Upon return it was determined it had been diagnosed incorrectly and we would need ignition coils replaced. They quoted over $1,000.00 After some research, the combined parts cost was less than $100.00. If you use this company always check competion for a more honest price for repairs.

Very responsive and came asap. The job was done quickly and effectively. I would definitely use…read morethis business again.

From the owner: Quality work, honest read more

Terrible Terrible service he was suppose to install my generator and update my electric. He did not…read moredo my electrical work. He hooked up my generator i stupidly paid him thinking the job would be done. . I had to leave he showed up 4 hours late told me he would finish up the Job then called me said he had to come in the morning never showed won't answer my phone calls. He was recommend by family. I paid for a new battery which he installed any old battery that didn't work i had to have someone else come fix the job. Had to buy a new battery He's a total loser

Very bad customer service and unprofessional! Long story short, Eric came to my home to resolve an…read moreelectrical issue. I was assured what he did would fix it. Well it didn'. so I called him to come and take another look. If I had to pay additional that was not a proble. So he never showed up. I waited a couple week and called him again no answer. I called from a different number and he answered said he would come out never did. So and texted him and told him I he threatened me. See screenshots below. I was never once rude to this man. Basically if you hire him and your problem is not resolved beware because you'll never see or hear from him again. I don't want him at my home any more anyway I don't trust him.

The original price was $1000.00 more than any other estimate... when I pushed back on Mr Murphy…read moreabout this because I felt as though he was trying to take advantage of me, and explained the buyer of my property really wanted him because she found him here on Angie's list, he came down the 1000.00 immediately, like he had overcharged to begin with The work was completed and three weeks later my tenant moved out so I could close on the property, the utilities were to be left on as it was the winter, I inspected the property and all was fine. When I went back to the property 3 days later I found out the electric had been shut off! Which in turn shut off our boilers for heat, and it was 40* in the house! When I called the electric company to get it turned back on the told me Twin City hadn't had their work inspected from the town so we could not get it turned back on. I called the owner Mike Friday and Saturday with NO response, finally on Sunday when I left and irate voicemail he called back and came to the house and said it was an oversight by his office... instead of appropriately fixing the problem, he ILLEGALLY cut off the lock out tag from National Grid, and asked us to keep it quiet. We had over $5500.00 in damages that our insurance claim denied because the service had been turned off due to the negligence of Mike Murphy and his company. While we were doing repairs and working with our insurance, Mr Murphy claimed it was his error, asked our deductible so he could cover it and said if insurance denied our claim he would work it out with us. Once we let him rectify the illegal work he did and get the town inspection, we never heard from him again. Our attorney sent him a letter with the charges and he is now claiming WE were responsible for the inspection! I understand it was an oversight not to get the inspection done, but it was his responsibility and that caused major damage at our property! He is untruthful, unethical, and we will be moving forward with a lawsuit. I hope his conscious will kick in and he will rectify the situation!

Getting a electrician to come to come to your house, on-time, with reasonable cost and have the job…read moredone quickly is amazing. For a recent project I had called ten different companies, four called me back, three gave me quotes, one quote was insanely expensive for a simple job. The other was very cheap, yet day by day, "oh, we got busy see you tomorrow." Ummmmm. No. I work. Twin City gave me an estimate, when they said they would. Cost was more than reasonable and the crew came on time and was more than personable. Great owner and company.

Alex and Tmark did an amazing job. I called when my AC stopped working, and they were able to…read moreschedule me for the very next day. They actually arrived earlier than expected, and within 45 minutes Alex had everything up and running again. I noticed a lot of reviews mentioned pricing concerns, but I was honestly impressed that the total cost, including labor and parts, was only $275. Fast, professional, and reasonably priced service. I would definitely recommend them to anyone needing AC repair.

Used them to replace my boiler. They were friendly, worked quietly, did a nice job. Can't complain…read more Price was decent. 0% financing was offered also.

Great service and reasonable rates. I had a emergency situation and they were out within a half an…read morehour.

really nice guys. everyone i talked to or that came to my house was very nice and conversational,…read moreand upfront about costs. i got appointments within a week so everything was done nice and quick. i would definitely go back if i need more work done!

Joe Sapienza and his crew are fast and dependable and they know how to get the Job done referring…read moreJoe has always been safe he gets it's done

These are my go to people when I have electrical problems or projects. They show up on time and are…read morereasonably priced. They really know what they are doing and do the job right . I had Kate out here this week and had a few jobs for her and was more than pleased with the result and especially pleased with the fee which included parts and labor both.