She was nice, but totally messed up my eyebrows. They are so far apart and different shapes. I'm…read moredevastated and my birthday is next week.

I got a classic lash set and was very pleased with the result. I was comfortable during the process…read moreand they lasted a good while!

As I began to plan my Hot Girl Summer I realized something was missing or rather something needed…read moreto go missing-- I needed a wax! I came across Sugar & Lash thanks to Yelp and was ready to try out the Brazilian sugar wax. BLUF: I had a good experience for my sugar Brazilian wax. Would recommend! I'm pretty open minded and always ready for an experience so I had no prob having a total stranger see my lady pocketbook. That's the first thing I'd say to people you have to be comfortable with someone being all in your business. I've never had a Brazilian wax or a sugar wax so I read into it. Brazilian wax removes the hair in the front and the back. I must've missed reading the part about the BACK because I was a little shocked when she said it lol. Sugar wax is less harsh than regular wax bc the hair is pulled in the same direction. I met and talked with Mandy then I was taken to a private room. I took off my bottoms only and received a towel wrap that had snaps to fit on my waist. I laid on the table and let the lady know I was ready through the closed door. She came in and got to work. I would say it's uncomfortable but not unbearable. Mandy is considerate and would offer breaks but I just went the whole time nonstop. It's good to have at least a weeks worth of hair but not too much hair or else that's more pulling. Mandy went to work on the front and the BACK. The front was more effort than the back. The back goes really quick and is much easier to handle. A little weird feeling but manageable. I was there for about 30 minutes and it really all goes quickly. Mandy will talk to you throughout to make it less awkward and as pleasurable as possible. Overall it was not scary or way painful. I will be back for another. I know over time the hair will get thinner and waxing will be easier.

This place is amazing!! They do such a great job and their lashes are high quality. It was a…read morerelaxing place and I didn't have any eye irritation afterwards.

I have been seeing Christine for almost 8 years. She is a talented and creative professional, who…read morehas mastered her art of eyelash extensions. I love her! She is kind and friendly and attentive to your questions, but honest--she will let you know if your vision is right for your face. My look is more natural, and I have had nothing but compliments on her work. No more mascara! (Yeah!). She is quick to respond if there are any questions or changes to your appointment. My 17 year old visits her for eyebrow and lip waxing, and like I've said, Christine is an artist! I highly recommend her, and promise you will not be disappointed!!

I totally recommend Christine! My eyelashes look amazing and even they fall they are still looking…read moregreat after week and half. I found my place to do my eyelashes

Jen is the BEST EVER!! 1. For any busy/working ladies she…read morestarts appts at 7am!!! 2. She is so fun and does an unbelievable job! 3. I did the volume lash for a darker, longer, volume look and it was EXACTLY what i wanted! Walked out of there and grabbed a coffee and 2 women already stopped me and gave me compliment TRUST JEN and you will have #lashgoals

My lashes look good. But I brought a friend with me to get lash experience so we could go back and…read moretell our group where to go and she was ignored like the plague. (Reservation for 2 was confirmed over the phone, a day prior). We brought a group of over 500 people that will be here for 18 months that I was going to refer to these ladies. But since that happened we will take our group elsewhere. The lady didn't even acknowledge her presence . She didn't give her the greeting of the day nor did she ask her had she been helped. It's the NO GO for me!.

I had a hybrid set of lashes done on the 21st of August. My lashes look great and make my eyes pop!…read moreI'm so in love these lashes! If you want lashes, get them done here. You won't be disappointed. She is a certified Xtreme Lash Professional who knows what she is doing. During my consultation with Natalie, she applied a few lashes to make sure that I was not allergic to the lash glue. She answered all of my questions, plus made me feel completely comfortable. She cares really cares about her clients.

I searched... and searched and searched for a good lash tech in the San Antonio area…read more Unfortunately, I couldn't find many that were experienced and used good brand, I finally reached out to my home base lash tech and she found Natalie for me. Absolutely amazing work, and product and she was so helpful about explaining everything she was doing and what product she was using. Unfortunately, I did give up and used a random lash tech before I found Natalie and it honestly she screwed my lashes up... had holes in my lashes and fall out of my natural lash so bad. Thankfully, Natalie was able to recover them still and give me exactly the type of extensions I wanted. She's simply amazing. Would recommend her to all my people. Great prices as well for an amazing job. Worth waiting for to get in her schedule!!

It was great! It was clean…read more The girl at the front was really nice and Peter was very attentive. Thanks!

Came in to have two nails on my right hand repaired with tips... first thing he did was cut off a…read moreyear of growth on my left hand...? I'm so frustrated. They even tried to charge me for the extra stuff they had to do to fix their own mistake... four hours of back and forth for straightforward plain pink nails at $100 yikes ADDITIONAL EDIT: my nails started wobbling within hours and my eyes swelled shut from my lashes - DO NOT COME HERE

I used to have a membership here years ago and loved the quality of the lashes. A few months ago…read moredecided to sign up for another membership and was very disappointed by almost every set I got. The first girl I had was really good and my lashes stayed until my next appointment but then she either quit or got fired. Tried 3 different lash techs after that and had issues with either them putting 3 clusters on one of my lashes which is very painful or the lashes were not staying on and my eyes would be bare after two weeks. Wish this place could be consistent like it used to be.

I went in for a full set of lash extensions and clearly requested a natural look, staying I wanted…read morethe end result to look similar to the application of a good mascara with added length and volume. I specifically stated I did not want a heavy, "caterpillar/strip" appearance. I had scheduled for hybrid to assist with the volume; when doing lash extensions previously I always had hybrid and was able to achieve the look that I was requesting. When the first technician (Justine/senior) finished, the result was exactly what I said I did not want. The lashes were thick, dense, and formed a heavy band across my eyelid. I expressed that I was unhappy. After I expressed for the second time that "I hated the outcome" Justine said she would talk with her manager to see what they could do. When she returned she said she would remove the cluster lashes and add more singles to create the look I had described. At this time I decided to pull up an image to ensure that we were on the same page. Prior to finding an example on my own, Justine then showed me an image that was EXACTLY what I wanted - obviously she understood the assignment from the get go... Justine said that instead of her completing the fix that her trainer would take care of me. When I went into the trainer's (Adri/Master) I asked if Justine had shown her the image - she had not so Adri had to leave the room to ask for image. When she returned she said that she did not have time to remove all the clusters, which is what I was told the original fix would be. Because of this she said that she would not be able to achieve the look I was going for. I expressed my dissatisfaction at this time and her response was that the only way that we would be able to achieve outlook was to do full removal and redo the lashes completely and she did not have time to do that as she had another client coming in. At no time was it offered that I could reschedule and come in to get this completed. My option was take the "fix" as it was being offered or leave with the lashes I specifically stated I did not want. Upon completion I was still not satisfied which I did express. In addition to the aesthetics of the lashes, the following issues were present: Multiple extensions were placed too close to or touching the eyelid, rather than sitting slightly off the skin. There was visible dark adhesive/residue along the lash line, suggesting excessive glue or poor isolation. Several fans appeared clumped together at the base instead of being cleanly separated onto individual natural lashes. The inner corner placement was uneven and crowded, with some lashes angled sideways or downward rather than lifting uniformly. Overall, the set looked heavy and congested rather than natural or mascara-like, which was the opposite of what I requested. All of the above also contributed to discomfort; the extensions getting stuck to my lower lashes, and the adhesive scratching my eyelid and corner of my eyes, resulting in excessing itching and eye watering. I contacted the studio a few days after the service and spoke with Assistant Manager Serena, who said the manager, Megan, would call me the next day. I did not receive a call and had to follow up myself and was told that Megan will call me back due to her being in a meeting. When Megan eventually called she stated that the lashes had already been "fixed" and that ownership would not approve transferring the fix to another location. The only option offered was to return to the San Antonio studio in person; I told Megan when I was physically at the studio that I was moving to Kansas City and all my fills would be completed there so she was aware when calling me back that I was unable to physically go back into the store. After multiple emails and phone calls, Megan finally agreed to put a credit in my account for removal of the lashes stating "We take client concerns very seriously and sincerely apologize for the inconvenience you experienced. We appreciate you bringing this to our attention." I also want to add that she used the fact that they applied a $65 credit to not charge me for the clusters. $65 are for the mega volume which I never asked for. I actually had told Justine that I did not want to do the $65 option and wanted the $45 option for regular volume. Overall, the experience was horrible, lacked any level of appropriate communication, the fix was rushed and still did not meet my satisfaction, and with the lash removal what they're doing by myself or going to the studio (which I had plead for), I wasted my money on extensions that I don't get to enjoy.

Larissa is the best! I love love LOVE my lashes. She was able to fix what another salon did to my…read morepoor lashes and worked her magic to get me exactly the look I wanted. On top of being amazing at what she does she's also very knowledgeable, caring, and a complete perfectionist (which is part of why she's so awesome!). I'm looking forward to a more dramatic look when my lashes recover from the other salon's poor product/application.

After moving here from Las Vegas I struggled to find a lash artist. Finally after 3 horrible…read moreexperiences I stumbled upon Larissa and I couldn't be happier. She has been doing my lashes for 6 months now and each and every time she leaves me looking and feeling great! She takes her time and truly takes pride in her work because she loves what she does and it shows! I don't wear makeup to work but my lashes keep me feeling like a beautiful woman and others can't help but compliment me! You won't find a better lash artist in this area, trust me I know!

Marissa is a great tech! The salon is very nice, clean and…read morehas a very soothing atmosphere. So glad my co worker referred me to Marissa.

Came to receive a lash lift after having one that failed at another salon! Came in as a walk in on…read moreshort notice but was immediately taken. Paper work was a breeze, and there was a quick free consultation at the beginning of the session so we could talk about what type of lashes I wanted and what my expectations were. The room was extremely comfortable and the bed was even heated! Almost fell asleep with how comfortable I was. Theresa was so friendly and professional, she made me feel extremely comfortable throughout the session and kept up great conversation. She walked me through the entire process of doing my lashes so I understood what was happening the entire time, and would let me know exactly what she was doing. At the end of the session I was extremely pleased with my results, and she even let me know that she would include my lash information into my chart so that next time I come even if I have a new technician they would know what size rods to use and how much time to leave it on, etc. Overall extremely satisfied and will be returning!

I have been going to salons all my adult life and I am now 67 years old! I can tell you she is by…read morefar the best stylist I've ever had! Trust me, you need to go see her you'll love her work!

Candy is the best! Not only does she keep my lashes looking gorgeous, but she's an awesome person…read moreas well! I constantly get complimented on her beautiful handiwork!! If you're on the fence about it... girl, get off that fence and book your appointment! You won't be disappointed!