I have been coming here for over a year. My go to girl is Vivian. She made my first Brazilian feel…read morelike a breeze. She was informative and help me laugh off the discomfort. Now she is waxes everything on me. My eye brows are on point, my cookie is smooth, my legs are hairless, and if she find a stray hair best believe it has met it's enemy. She recommended their body polish and my skin is so soft since using it. If you are nervous about getting any type of waxing go to Vivian as she will ease your anxiety. Then continue to see her as you will be come ADDICTED.

I have been a loyal European Wax Center (EWC) client since 2018, consistently receiving services at…read morevarious locations throughout Los Angeles and New York with zero issues--until I had the absolute misfortune of visiting the European Wax Center at The Strand on Huebner in San Antonio, Texas. This was a routine appointment--my usual services with the addition of a simple eyebrow cleanup. What I walked away with was not only physical damage but an experience so shockingly unprofessional that it has permanently soured my trust in this brand. The so-called "wax specialist" managed to get wax stuck in my hair and proceeded to over-wax one of my eyebrows to the point of it being practically bald. This was the complete opposite of what I clearly requested: a basic, minimal clean-up to maintain my natural shape. The difference between my two brows is glaring--something no competent technician should ever allow to happen. When I expressed my horror and asked to speak to the manager, Victoria Willis, a multi-unit manager, I was flat-out refused. Let me repeat that: A manager refused to speak to a customer who had just received visible, damaging, and unacceptable service at the hands of her staff. I've worked in the corporate world both as an employee and a customer, and never in my life have I witnessed such blatant disregard for customer care or accountability. In what world does a manager hide from a legitimate complaint involving botched services and physical injury? The sheer lack of professionalism, empathy, and basic human decency is appalling. To make matters worse, I had redness, irritation, and inflammation along my brow line and scalp from the wax--documented in the photos attached. No one in leadership offered an apology, or any form of resolution. I was only offered hair growth product AFTER I burst out in tears over this horrific experience and my close to bald brow. In the end, I was dismissed like my experience didn't matter. This location is an embarrassment to the EWC brand. If Victoria Willis is the standard for leadership, it reflects a toxic culture of negligence and cowardice. To the corporate office: Do better. And to other customers--go elsewhere unless you want your appearance and dignity left in shambles.

I get my eyebrows threaded here and they always do a great job cleaning them up. Super quick and…read moreeasy to go in and out. Environment is relaxed

Walked in to this place looking g for a new eyebrow person. They didn't disappoint! Walk ins…read morewelcome so that's always nice. For just $13 you too can have eyebrows as nice as mines lol. Friendly quick and professional. Loved it and I will be coming back and recommend this place to friends and family. Located right next to heb on Babcock.

I made an appointment the day before and had an eyebrow wax with Brandy - she did a phenomenal job…read moreand helped fix what another wax salon had messed up. She was personable, friendly, and was so welcoming. I felt at ease with her and if I hadn't have moved from the area already, I'd be loyal to the Wax Bar. Definitely check out!

I always get the best service. Monica is great and leaves me smooth as a babys bottom! Love the…read moreinside vibes because the music is always on point.

Waxing can be scary, but the staff is so helpful and reassuring, and booking was very easy. I had…read morethe best waxing experience with Roxanne. She is so sweet, and she truly makes the experience as painless as possible. Her technique is incredible, and you can tell she's an expert. She's also very efficient, and I will always request her! The results were totally worth it, I'll always come back here.

I absolutely love my waxer--she's amazing! However, I had a very disappointing experience with the…read moremanager, Avery. While I do take responsibility for a mistake I made regarding my membership fee, the way Avery handled the situation was unprofessional and downright rude. The tone of her messages was unnecessarily harsh, which left me feeling upset and disrespected. It's unfortunate, because the service from the rest of the team is great.

I liked the way they did my eyebrows and she was so gentle headed & quick. If i'm ever in s.a this…read morewill be my go too

I've been coming to this location since I was 15, I'm now 25! Their quality and service has only…read moregotten better over the years. They are so quick with my eyebrow threading and seriously STILL have the best prices around. Will keep coming even when i'm walking with a cane!

I had my first hydrafacial with Nuvanti. The staff was really welcoming and friendly. I felt…read morecomfortable through the entire procedure. They were very informative during the producer explaining the full purpose of each step. They also recommend me some products to keep my skin glowing all year round. I'm definitely going to be a returning patient !

The stuff over there is so nice anf friendly. And you can see a huge improvement on my face…read more Before - After 3 treatments with a YAG laser and 1 Microneedling treatment.

Dr. Gutierrez and her staff is amazing. I have been going for over 5 years and have a great…read moreexperience every time. The staff is friendly and they are always on time.

Great medical care here from NP Melissa Hernandez and staff. I'm getting older and have been going…read moreto this office to understand my health and issues. She is understanding, caring, easy to talk to and looks into and explains all my concerns to me. I am even recommending her to my husband.

Ashley is so welcoming and when you walk in to her studio you know you're in a safe space! I never…read moreget compliments on my brows unless she does them. Highly recommend for all her services!

LOVE LOVE LOVE THIS ASHLEY! She always leave my brows perfect and has the best vibe ever. I have…read morebeen going to her for over 2 years now and wouldn't want to go anywhere else!