The first time I visited there was a scheduling mishap on my part, and Dr. Claassen was gracious…read moreenough to stay late to see me. Dr. Claassen is genuine, kind and honest with all his work. He made sure I was learning during a simple check up, not just about brushing my teeth but overall oral hygiene. I also learned recently he's active in the community, volunteering his time in free clinics. I know enough about him to know Kansas City is lucky to have him.

Every review on here about Dr. Claassen is correct. I called to make an appointment and was able…read moreto get in the same day. Once I got there, I had to wait maybe 5 minutes between filling out my paperwork and my appointment. Everyone in the office is friendly, including the secretary! Dr. Claasseen was very thorough with his exam, even taking time to touch up one of my bonds (which looks great now!). He spent quite a bit of time with me. Cliff is also awesome and did a great job cleaning my teeth and taking my x-rays. I'd definitely recommend this office to anyone looking for a new dentist!

i have been to this clinic about 10 times and my girlfriend bis a long time patient. she went to…read morehim due to many of her friends saying he was very good with patients who were concerned abot pain during procedures. she had had very bad experiences with her family dentist in her youth. she said she had never had a bad experience at this clinic. i never have either. very professional, great staff

I've had four experiences total here, the first one was with Dr. Jessup, he fixed a broken tooth,…read morethey got me in quickly and I was happy with how my broken tooth looks. My second appt was a cleaning also with Dr. Jessup, I was happy with that as well, they were nice and informative. And I had zero pain during the cleaning. My third appt was to get some cavities filled by Dr Jessup, I had no issues with pain before the fillings but now am in a lot of pain and it's been 4 months since then. So I was not happy with that. I went in today for a cleaning from Dr Hutchinson, she was super kind and helpful on a plan to get my tooth to no longer hurt, she said that the filling I was given needed to be fixed and that should solve the pain. Overall I would definitely reccomend the office as the desk gals and hygienists are wonderful and so is Dr Hutchinson but I wouldn't reccomend seeing Dr Jessup. Also the location is kind of interesting to get to but once you've gone once it'll be a breeze to get to again. They do have a parking lot which I appreciate, and the office is very cozy and clean inside as well!

Went in for consultation and paid upfront for services we could afford at the time. Now new…read morecharges are being added and our account is now with collections because they did not not code correctly and insurance did not reimburse for services that were performed. 100% their fault, but they forced us to pay to continue the services that were already paid in full. Cannot ever get a hold of the office, phones always going to voicemail... or people are on vacation or have called in... doors are locked when signage on door reads that they should be open. Very disappointed with Aspen as a whole. Cannot even get help when you call corporate. DO NOT RECOMMEND ASPEN FOR ANY OF YOUR DENTAL NEEDS!

After we set an appointment, I realized my mama hadn't been to the dentist in over 10 years. That's…read morewhy we actually sent the appointment. She wanted dentures after getting all of her teeth pulled years ago behind a health concern. This was our first time going to this office. It was a wonderful experience. I loved how they treated my mama. I love how they seem like a small town office. Every visit we've done since then, they've not only known her but also known me. I love little details like that.

My son had his wisdom teeth removed there. I would never let that surgeon touch any of my family…read moremembers. Not to mention the experience was terrible. They literally wheeled him out Right after surgery and the girl was telling me post op instructions as we were walking out. I work in healthcare and I've never seen a post op operation like this place. It took him months to recover. His face kept swelling up. They kept saying everyone heals differently. The 4th time he swelled up 4 months after surgery and several rounds of antibiotics...I finally had had it. I should have taken him to another surgeon, but the dr removed some tissue. And stitched it up. So far it's been ok. But he still has a lump of scar tissue in his cheek on that side. The dentists at the office seem good, but beware of having that surgeon upstairs touch anyone you care about.

Was once a great dental practice. Now you rarely see the same front desk staff for 6 month…read morecheckups. Changing hygienists , roving dentists with no consistency per visit. Up selling all the time. Our family is leaving this poorly run practice.

Dr. Patrick Moore removed my broken tooth . I was very impressed with Dr. Moore's honesty and…read moresincere concern for his patients. Dr. Taylor Sutherland is also one of the nicest dentists I have seen in my 70 plus years on this earth. Her concern for her patients is remarkable and she has a way of making you feel like you are special even when you are being a little challenging. In response to some of the previous reviews regarding payment of dental services, I would like to say that several times when I was given an estimnated cost of service, the actual fees were less than originally stated. I was not asked to pay the original amount and then wait for a refund. I was asked to pay the adjusted amount (which was a nice surpirse to pay less than anticipated.) As a senior citizen, I would recommend Dr. Moore and Dr. Tayhlor Sutherland to anyone who needs a little extra patience when having dental work performed.

10/10 The people here all made me feel welcomed! All very knowledgeable of their task at hand and…read moreteach you during every part of the treatment while they are doing it. I found my dental home.

They'll do procedures that are not even partially covered by your insurance without telling you…read moreit's not covered. Nearly $600 for a "routine" visit. Additionally, the office manager is very rude and hung up on me. Update: the ~$600 not covered by insurance won't be charged to me. I don't know why their office manager couldn't just explain this instead of being rude and hanging up on me.

I went in for a routine cleaning as a new patient to this office. They decided on a deep clean…read more According to all other practices in the area the services I received should have not exceeded $2400. They charged my insurance $4200 and charged me over $1000. I have also had the procedure done a few times in the past and never needed anesthesia. I was told I have to have anesthesia or they would not do the procedure. I refused the treatment and they still charged me for all future procedures. They illegally made me choose between anesthesia and my right to choose or make me pay anyways. I have called and left messages but they refuse to answer and remedy the situation. So I already have it in the works through the dental board of kansas and bbb. Next is the cfpb.