Family operated, prompt courteous response, reasonable cost, quality materials, professional…read morecompetent service for all aspects of construction requirements including site prep, utility contracting/connections, interior/exterior completion, landscaping. Outstanding performance, one stop multi- faceted construction capabilities. No need to look elsewhere. Satisfied Customer!!!

From the owner: We are your number one choice for Plumbing and Heating repair or replacement! Let our experienced…read moretechnicians take care of the dirty work and get your home or small business back up and running quickly. Our goal on every call is to provide the best value industry leading service and 100% customer satisfaction! All new parts and equipment come standard with a 1 year labor warranty. FREE estimates! Free second opinions! New customer discounts! Call today and set up your free consultation.

Jones Plumbing & Heating evaluated our situation quickly and provided an estimate that was…read moreapproximately what we were anticipating. They worked with us to do the work when we were available (this is a seasonal residence, arrived on time, and did the installation quickly and professionally. Jones Plumbing & Heating was recommended to us by a friend and we were not disappointed. We would happily recommend them to others.

The entirety of Jones' staff are exceptionally horrific, talentless, absurd, lazy, and full of rude…read morepeople. Don't waste your money. They have been the long-time go-to of my landlady, probably for as long as they have been in business. But now, both they, and my landlady and all her tenant refuse to do business with each other. 1) The first visit to our apartment, were two young kids who didn't know half of what my father and housemate did about heating and plumbing. They all got locked outside by accident, and both of Jones' employees pulled out hunting knives and boasted about how easy it would be to break into our house. Talk about terrifying! My father had to start opening a window before they could, because they would not listen when he said to wait. They were just that eager to prove their lockpicking skills, apparently? 2) They came again, but a different set of guys, to repair our toilet (which they had faultily installed in the first place). They declared nothing was wrong with it and left. It leaked again, and my father had to replace the wax ring himself. We called and told them, got a noncommittal answer, and they came back to make sure it was done to code. It was. They charged us to tell us we did it right, when they couldn't. 3.a) The water authority told us we had to replace our water meter where it entered the house, before it was cordoned off for apartments. We told Jones WHEN WE CALLED that the valve was very old and very corroded, and needed to be replaced. When they got here? "Oh, you need a valve, right. We don't have one. Hey kid, go back to the office and get one." So my father is sitting there waiting with these other two, because they didn't think ahead. 3.b) Mind you, this is while the water was shut off, so not only did they inconvenience us, but the water authority AND all the other tenants. 3.c) We had set up the initial appointment for 10am. When it got to be 12, we figured we should call to see when they planned to arrive. We were rudely told by the secretary that "she had no idea," and that "the OTHER girl makes all the appointments, but she's not in." So my father said, "Well, do they plan to show up at all today? We have plans, which we already made around this, since your guys were supposed to be here already." She snapped at him, telling him to "just go ahead and leave" and HUNG. UP. ON. HIM. What kind of customer service is that?! We had to call the landlady and explain this womans behavior to her, and then SHE had to call Jones back to reschedule. 4) They were also responsible for installing our water heater and furnace. The pipes to the heater are the wrong size, and had some sort of board installed over it deliberately, holding the condensation over the tank. The furnace is uncalibrated to the thermometer, and despite only being less than 2 years old, the burners stopped working! Again, my father had to do his research, read over the manual, and do it himself. This is just all an abridged version of what I can remember over just these last NINE MONTHS of having to deal with Jones. Supposedly they told our landlady they refuse to work with us, but honestly? We're done with them. If it hadn't been for the landlady's insistence, we would have kicked them to the curb when they THREATENED MY DAD WITH HUNTING KNIVES.

On time and very courteous. We have used them several times and they always give great service.read more

I LOVE these people. They have always gone at least one step, if not a dozen, beyond what I've…read moreasked them to do. I think their guys are wonderful.

Fixed leaking under my kitchen sink. Re-did the mess another plumber had done. Did it quickly and…read morewas polite and looks so much better. Wasn't a big job but it was a job I couldn't do. I appreciated the help.

My friend recommended this company to fix my water leaks and replace my bathroom shower head and…read moretub spout. They over booked and had to reschedule me, not a huge deal, but I was made to feel like I was putting them out because I am in Mercer, told them that when I scheduled, not sure what the issue was there. An outside pipe was leaking as well. The repairman that did the outside repair explained everything to me that he needed to do. The repairman that worked on my bathroom explained nothing, but replaced pipes without giving me an estimate or explanation. The water in my shower does not get hot now and it makes a horrible noise every time I turn on my shower. I have called twice to have someone come address my concerns-I'd like to take a hot shower again. They had no problem cashing my check as soon as they got it but won't return my calls to address my issues. Will not use them again and cannot recommend them.

Needed sewer line snaked and roots removed. Very professional and and thorough. Came in a timely…read moremanner. We will definitely use them again.

I didn't have any water at all! I called them and they were here the same day! Kaden was very…read moreprofessional and helpful! Also very polite and cleaned up when he was finished! I now have water! Thank you very much!! He fixed the problem! He was very knowledgeable about everything!!