The place to go if you want to pay for high-end, over-priced merchandise. Was identified on-line as…read morea carrier of Crocs, but that was not the case...can you say bait and switch??? "Clearance" items that cost $23.99. Don't waste your time here, just make the drive to Academy.

We love this location. Every time I come in, I am greeted with a welcome in and the biggest smile…read more They always have great deals going on and today. I just so happened to go inside for a pair of shoes and ended up walking out with two. The young lady who helped me out was able to apply a $10 off coupon that was online in addition to my rewards coupon that I had in my account. So, along with the buy one get 1/2 off, I got an extra $20 off of my order. I got two pairs of shoes for the price of one which was awesome! I would most definitely recommend coming here to get shoes if you are in need of new ones. They have a huge variety of different brands to sue everyone's needs.

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

It's a must I update my previous review. Although I said I would never come back to this location,…read moreI was searching online a specific type of boot. The search engine brought up this store as having the boot I was looking for and that it was in stock at this location. I could have purchased it online for in-store pick up, but I opted out of that and wanted to go inside the store to try it on. I'm glad I did because the online price for the boot was $100 with a discount. When I went inside the store to purchase it it was on sale for $40. I got a $150 pair of boots for $40 and I was stoked about that! When I went inside the store, upon entering, I was greeted by both employee and was even asked if I was finding everything OK while I was in there. This time, my experience was much better than the last.

got a nice pair of j's! staff was super friendly and affordable prices! Definitely coming backread more

Been a long time since I've done one of these reviews! 2 Gentleman in particular are very helpful…read morein there! Gotta stop by some time soon again! Bring em lunch or something : D!!! Always have great sales and product knowledge! Thanks for the help. They also prevented me from forgetting something! Can never sleep good these days!

After getting the worst costumer service in a different shoe store walking into shoe palace was…read moresuch a breath of fresh air. We should have gone to shoe palace first and will never make that mistake again: The employees were absolutely amazing! The lady that helped was patient and kind with my indecisive 13 yr old and helped her get just what she wanted. The gentleman that checked us out had us laughing and leaving in the best mood! Thank you to those wonderful employees for being so kind and patient!

This store is ridiculous. We are waiting in line with 12 other customers to pay for one item. Two…read morecashiers and two customers holding up the line. Saw several people leave . Not happy. I'd rather order online than waste my time waiting for 20-25 min. Not planning on coming back.

Stopped in at Academy for some odds and ends including a small safe for the office. Selection was…read morepretty good, but all the safes were locked and it was difficult to really evaluate them without seeing the interior. One major reason for a three-star rating: the store temperature was very warm, uncomfortable. Service: generally nice staff but not overly helpful

I'm kind of bummed to have to write this negative review about this place because I love coming and…read moregetting my toddler boys shoes at a decent price and the associate, Ariel, was very nice and helpful BUT because she didn't do her due diligence in ensuring both shoes I purchased were the right size and one left and one right shoe, I went home with 2 of the same foot shoe. This has never happened to me before in my life. I know mistakes happen but when I went back to the store this morning, I was told by the male associate that she did this twice yesterday and that a gentleman had just left from getting the correct shoes. I hate being inconvenienced by small things that can be controlled. I wasn't even offered a credit or percentage off for future use. I returned BOTH pairs of shoes just because I had to waste time and gas to drive back to San Marcos from New Braunfels.

Employees locked door and no one was in store during regular business hours. No any sign or notice…read morefor taking break or leaving. We were waiting for 20min no one came back. The lady in service office of Outlet cnt contact their store manager either. That was a weird accident.