This year's Black Friday sale was a disappointment. Very few items were allocated for this annual…read moresale (usually with a 50% discount)--only 30% off store-wide. I like to touch and feel before purchasing, but I ended up buying a bunch of great or similarly high-quality items online for 60% off. Why not provide the same discount in their brick-and-mortar stores?

Bought 4 Hawaiian TM tshirts on vacation. Got them home to the mainland 1 was snagged and one of…read morethe larges was significantly bigger than the other large. The store would not help at all offered 0 assistance

My sisters and I stumbled upon this place last year when we visited, so we made it a point to stop…read moreby again this year (needed to add another hat to our collection...LOL!). Their merch is top quality for the price, and the staff and owner (sorry we missed you this time around) are so friendly and welcoming. Stop by if you're looking for golf shirts, hats and other sports related accessories. They gotchu covered! Aloha till next time...

My sister brought back polos for me and my husband. My husband's was too big so I connected with…read moresomeone via email. Their responses were extremely timely, respectful, and over the top accommodating! The person made sure that my husband got exactly what he wanted in a size that fit him! The return exchange was smooth and quick. The polos are comfortable, stylish, and durable! I am so pleased with the customer service and would definitely buy from here again!

This store is located in the Whaler's Village mall. I've been here multiple times over the years…read more The staff are friendly and helpful. I've never had any problems. The store is organized and well kept. The store is pretty clean.

Sheri was the star of our visit to the Whaler's store! I had some Tommy Bahama gift cards to…read moreredeem, so I asked about my favorite Aruba jackets. Sheri was new to the store but after quickly consulting with her colleague, I was steered into the right direction. Our interaction with her throughout our visit was truly genuine and full of aloha. We felt very welcomed and valued. Tommy Bahama, you've got a winner with Sheri! Mahalo!

Great selection of airline / aviation related items, as well as cool Maui/ Hawai'i shirts, etc…read more Hubby is a pilot ( USAF and commercial), so he got a bunch of items. I added to my airline collection as well. Cool informative tags on the t-shirts too. The two young girls working were super nice and personable.

Beware - customer service doesn't respond to emails in a timely fashion. Bought a nearly $40…read moret-shirt on last day of our trip. It was never worn. After washing once, noticed a defect -- hole in fabric. Nearly 4 weeks of emailing customer service (purchase was verified by the store, etc.), and the only resolution provided is that I pay to ship it to their warehouse for an exchange. I've lost time and money and only have a defective shirt to show for it.

Very nice casual wear. It was the colorful clothes that attracted me. There is a huge assortment of…read moretees, shorts, trunks, sun dresses, etc. When you walk in you're greeted with a friendly "Aloha" and a sincere smile. There's a big memorial weekend sale so there are many sale items available for purchase. It's the overall casual vibe that I enjoyed most. Nice!

Love the style of clothes at this place. Bought a great Hawaiian shirt, some shorts, and got the…read morefree promo hat. All the clothes had a unique, original style. Woman working in the store was very helpful.

This review is for the store located on 150 DICKENSON ST, across the street from some parking lots…read moreand catty corner to a church. The outlet prices are great here, with $4 T-shirts or 7 for $20. They are decent quality, many of which are 100% cotton! There are tote bags here on special for $6.99 (regular $9.99) the same style that costs $16-$20 everywhere else on Front Street! There is a large selection of dresses, aloha shirts, T-shirts and souvenirs, the kind that you find on Front Street so you are getting a real bargain here on the exact same stuff you would find a lot more expensive elsewhere. The service here was friendly and helpful! One of the best things about this store is they have their own FREE parking lot which is a rare find in the Front Street area of Lahaina. Come here to find some gems at great prices!

More like 3.5 stars but I'll give them 4. Was here in 2010…read moreand bought all my gifts from here to take back home to friends and family. Everything back in 2010 was soooo affordable. Now in 2018 it's still a good place to go but not as much fun as 2010. Haha obviously. I bought a couple baby kids clothes from here and they were a fair deal. My family bought the most from this store. Some items are a little cheaper at the grocery stores so be aware if you're on a tight budget. Other than that, Im a fan of buying from local small businesses so I like this store. Also side note: Dont buy those hawaiian butters in jars. Especially with gelatin in it....it didnt taste good and it had the texture of fat (not butter) which was super gross.

Spend $150 get additional 15% off…read more Got a few sport coats off the clearance rack. Khaki pants for $15 after discounts. If you look around there are goodies. I made hubby get a few short sleeve shirts. Tax is so cheap here compared to mainland.

I have been looking for a place to purchase quality suits on Island, and decided to check out…read moreBrooks Brothers. I walked in and was immediately greeted with a smile. Marlyn(Associate) helped me locate a suit that fit right off the shelf. I am extremely pleased with the quality of service and clothing. I will be returning to purchase more soon!

They are open. Cariloha is not an individually owned franchise. We were in Wailea and purchased a…read moreshirt that was too small. Wanted to exchange it in Whalers village in Kaanapali. Clothes still had tags on. Store refused to exchange it....managers policy apparently as per the clerk. Manager was conveniently not available to speak to.

We've been researching for recliner beds for the past months and came across Cariloha while…read morevacationing in Maui. Stopped into the store and met Kennedi who was super informative on all the features and benefits of Cariloha comfort base and mattress. Since we were on vacation and have a few moving parts in regard to our primary residence back home in California, we didn't pull the trigger right away. Kennedi maintained in touch via e-mail to address our questions and followed up with available/current promotion. Throughout our entire recliner bed shopping experience locally, we find Kenndi and Cariloha's service and products to be the best choice among competition (reviewed Sleep Number Bed and Tempur Pedic) I highly recommend to pay this store a visit and chat with Kennedi if you need help with identifying your next bed and a good night's rest!

I brought 2 sweatshirts last week here. Over a $100 and they already have holes. Such cheap…read moreMaterial for such and expensive item. Stay away! V reach out and have heard nothing. Advise to spend your money else where in Hawaii or online.

I'm not aware of this company's history, but the majority of the locations are on Maui, with a few…read morestores on Hawaii Island, Kauai and Oahu. I was on the hunt for a favorite long sleeve t-shirt that my spouse once owned that was tragically tossed due to wear and tear. What is so special about their long sleeve t's? They're thicker and more durable than most brands. THE STORE: This store is located in Whalers Village on the mall's main second level near the parking garage entrance. It's small, fully-stocked, organized and clean. They sell clothing for all, including caps, bags, water bottles, board shorts, rash guards and even luggage. I was surprised to see that they still sold the same design that's years old. The black longs leeve tee has gray stripes running under the arms down the sides, with the Honolua logo front and center in thick embroidery, and the Hawaiian Islands embroidered on on the left sleeve. It's pricey at $49, but well worth it. SERVICE: We were greeted immediately as we entered. Cashier service was quick and friendly, though the shirt wasn't folded nicely in the package. No biggie. TIPS: Kama'aina get 10% off! Parking validation available with purchase. My quick in and out of the store resulted in no fee.

My daughter fell in the mall and her glasses broke. Oakley saved the day! They were right there…read morewith an optical specialist who was able to place her prescription lenses in a frame she liked, enabling her to still have glasses while on vacation in Maui. In addition, we got a deal with purchasing two frames. That really came in handy now as her prescription has changed. We just ordered new lenses and already had the frame for them!

I needed some new lenses installed for my Holbrooks and these guys really helped me out. Good…read morepeople. Thanks