Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

Armando was an absolute lifesaver! An old ADT Security Alarm in my home was accidentally armed and…read moreI was unable to disarm it as I didn't have the passcode. I reached out to Centeal Security and Armando walked me through steps to disarm it over the phone. After assisting me with successfully disarming the alarm, he provided me with some very useful advice on how to resolve this issue should it happen again. So greatful for his assistance as my family and I weren't sure how to resolve the issue. I would definitely recommend this company!

Called this company after part of my security camera system went down and couldn't figure out why…read moreon my own. Genuinely impressed with how they handled it. They were very knowledgeable -- quickly narrowed down where the problem likely was instead of guessing, and explained what they were checking and why as they went. Communication was great the whole way through: quick to respond, kept me posted on what they'd tried and what was next, no long silences wondering what was happening. Their troubleshooting was logical and methodical -- they worked through possibilities systematically (power, PoE ports, connectors, wiring, NVR settings, etc.) rather than just throwing parts at it, which saved time and avoided unnecessary guesswork. They were also thorough, checking every angle carefully and documenting what they found along the way. Professional, efficient, and clearly experienced. Would call them again without hesitation if I have any other camera issues.

My husband and I just moved into Artavia last week. We talked about getting a security system…read moreactivated, but with hustle and bustle of moving in we didn't give it much thought. Bill came to our door and asked if we were interested in a security system. At that moment I wasn't looking at dealing with that task just yet. However, he wasn't pushy and explained that no contract was expected and we could cancel anytime. That sparked my interest. I agreed to set up security system and he came back two days later to install. Bill was very pleasant and answered all my questions in detail. The entire process was seamless. The equipment and monthly subscription fee is fair. We are very happy with choosing Stay Connected Security, Inc.

About a year ago, I hired them to repair my alarm system by replacing the main pad, which they did…read morepromptly and well. The office staff is as kind as they can be. Very nice and responsive. The guys who come to install are friendly and professional. We had a communication and understanding issue regarding the pricing structure of the video doorbell service, and I don't believe it was due to bad intent. Just better communication was needed, which I have discussed with Omar. To his credit, Omar has made it right, which indicates to me he is a business owner who values his strong reputation. Mistakes happen, but the most important measure is how they are handled, and Omar handled his side well.

Omar listens well and easy to talk to. He quickly scheduled an appointment to install cameras the…read morenext day with Chris. Chris and his team were very efficient and offered great advice on placement of cameras and explained everything well. Great Service Overall

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

We had Jake as our technician and appreciated the work he did with installing our entire security…read morepackage. He was respectful of our time and had to get the work done in two trips but he gave it special attention and care as he likely would have for his own home.

We had a great experience getting our home rekeyed. Scheduling was quick and easy, the pricing was…read morevery affordable, and everything was completed efficiently. Mike was especially friendly, professional, and a pleasure to work with. The whole process was smooth from start to finish, and we really appreciated the excellent customer service. I would definitely recommend them to anyone needing locksmith services!

The shop had just what we needed, some difficult-to-find lock sets. I called first and they…read morechecked inventory to make sure it was in stock, and everything was handled very efficiently and courteously when I arrived to pick them up. I would recommend this shop !

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

Fast and very responsive, detailed explanation of the job and great value for the service!read more

Used them to troubleshoot my computer which was starting to have issues…read more They did the trouble shooting that day and offered 2 solutions. I chose to have him build me a new machine. Very reasonable pricing and he used everything he could from my old machine. The new machine was done the next day and runs great and looks great. Will use them again as they did not try to push extra equipment on me and did the work quickly.