very disappointed with this business. I was going for at least 10 years plus. She's never happy to…read moresee her customers walk in. I've never seen a smile. She discharged two of my dogs that are so tiny for no good reason. I always tipped her well and if I missed an appointment, I would try and pay for it. She told me she was downsizing. what a joke !! in the end, she did me a favor because I found an incredible Groomer

Margo has been my groomer for about 10+ years. Does a thorough job and informs you of any…read more"findings"; my girl's cut was always beautiful and just as I requested.

Taken my dogs here twice already. I have a girlie and a German Shepard. Great job and great service.read more

Took my car here due to matting fur. We made the appointment by phone, and offered to sedate the…read morecar before I brought her in, but was told it was unnecessary. 1 hour after dropping the cat off I get a call from an obviously stressed woman telling me she will not tolerate my car scratching her, which I get but she didn't want me to sedate the cat. What did she think would happen. I'm not a groomer but that would have been my first guess. Apparently this is a hobby business, and not a professional

What a disappointing experience! A friend had strongly recommended this place as a positive…read moreexperience for dogs. When I called they told me that they weren't accepting clients at this time, but that they would take my dogs since my friend referred me, and she'd been bringing her dog to them for years. I waited two months for my appointment. When I arrived there this morning, I was a bit surprised when the owner asked me if I weren't from the area. It was as though she could not understand why I didn't have a groomer already. But she seemed coolly polite, so I didn't give it that much thought, especially as grooming can be difficult work. I told her that one of my dogs, Molly, a Maltese, had been in a puppy mill for five years. Since none of her former groomers had experienced any problems with her, my only concern was that she'd be frightened. Later on, when I returned to pick up my dogs, the owner told me that she had a great deal of trouble with Molly, though she had no problem with Rosie, the Havanese. She let me understand that she would not be grooming Molly anymore. I was surprised, to say the least. Psychologically, I felt that she was shutting the door in my face. I know that she didn't really have a problem with Molly. She obviously wanted to appear a certain way to the person who'd recommended me. She used Molly, an unfortunate puppy mill dog, to close her door on me.

Nice staff, very caring and protective of animals. They asked questions and tried to help with…read moresuggestions and guidance. If your ready to rescue a new pet give them a look or at least a donation!

I came in recently to adopt a pet. I was pre approved and allowed to play with the kitties and…read moreended up adopting one. (I went to the shelter 2x) I thought the younger volunteers were friendly, but the woman who processes the adoptions (maybe she runs the place) extremely indifferent rude very snarky and difficult to speak with on both encounters I had with her at the shelter. I got the vibe from both her and the animal control officer that my decision to only adopt the female kitten and not the male cat in the community room was litterally going to be the end of the world as I overheard both of them commenting about poor _____ and the loss of his buddy _____ etc. Very passive aggressive behavior and very unprofessional - no matter they gladly took my money and I left with my beautiful kitty. If you see a beautiful cat or dog on their site hold your nose and deal with her bad attitude - My girly is sweet as pie and AND I will find her a buddy elsewhere. P.s. I think they could use a donation of gravel to fix their road and parking lot it's an adventure in potholes that will eat your car.

Unfortunately, our puppy had a spill while we were travelling…read more. She hurt her leg & we needed emergency care.. We received exceptional care for our baby..the animal hospital also followed up to make sure she was on the mend! Thank you for the help! Our trip to the emergency vet was very costly..but we did receive excellent care!

They checked my pup in within minutes of my arrival. Took care of all of her needs and answered all…read moreof my questions. Great service with reasonable prices. Will definitely go back.

My husband and I were extremely pleased with the owners. This was our first time leaving our little…read morebaby Pomeranian Charlie and we were able to call the owner and they gave us a update every time. I highly recommend leaving your dog with them!

Seems like a nice facility with spacious outdoor runs. However, be aware that they require…read morevaccinations beyond what is required by the state and other boarding facilities (leptospirosis, which is an optional vax that our MI vet doesn't recommend beyond puppy round). That may be a plus for some, but it was a nuisance for us and resulted in our reservations being cancelled when we went to drop off and us being left without a boarding solution. Our dogs had successfully boarded multiple times at other NY and MI kennels with the standard vaccines, including the week previously at a different kennel in upstate NY. This miscommunication could have been avoided if Paw Prints had email so we could have sent our vaccine records ahead of time and discovered the discrepancy, vs finding out when we arrived. I would recommend that they revisit their vax policy to be in line with other facilities and general expectations, or at the very least invest in website/email in order to communicate that their requirements differ from other boarding facilities. When we spoke on the phone we discussed Rabies, DA2P, and bordetella but I do not recall them mentioning a requirement for lepto-- again, email/web communication would have avoided this negative experience.

Ok, I will admit, at times I can be a pain in the butt, in general. I do not think this is one of…read morethose times. Please feel free to correct me if I am wrong. I have a small dog. During winter, it's not easy to have him socialize with other dogs, due to it being too cold outside. I considered this as an option. I went there, didn't know the best time or day to go there(more on this later). At the time I went in, I guess other owners were picking up their dogs. Was told I needed a copy of all vet vaccinations. I had a copy of the dog license in the car(which you can't get without all vaccinations). He didn't care, and I guess that is policy, so I kinda understood that. I asked when would be a good time for an intake interview? I saw he was busy, understandable. He gave me his business card. I asked him when would be a good day and time to call him. He said anytime. Now, if he is busy at the moment, apparently anything could come up at any time. I do not like using the phone. Prefer not to. Would if absolutely necessary. He seems to have a flow of customers. Maybe he isn't taking on new clients(would make sense). I don't know much about him or his business(this was my first impression). Maybe rubbed me the wrong way/no idea.

Our fur baby has been going to A Dogs Day Out for 4 years, and she loved every moment! Jim is an…read moreexcellent care given to all the babies that go there! Unfortunately, we had to relocate but wished we did not. Nobody willing to ever be as good as ADDO.

We were traveling across country and needed our Yorkie groomed. Looked up groomers near Vernon and…read morecalled for an appointment. Got one for the next morning. Loved that the owner doesn't overbook which usually results in having our pets for hours! My Yorkie was done in one hour as promised. Most importantly she did an awesome job!

I moved to the area and was in search of a good groomer for my 2 terriers. The Groom Station is…read moregreat. My dogs have never looked better. I like them to be groomed true their breed type and not just the shave job that most groomers provide. The groomers are skilled at making my dogs look like they ready to enter a dog show ring. I highly recommend the Groom Station.