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    The Paw Spaw

    5.0 (5 reviews)
    Open 8:00 am - 4:00 pm

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    2 years ago

    My dog loves going to Jen, she is friendly and great with the dogs. He always looks and smells great afterwards.

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    4 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    Olivia's Happy Tails

    Olivia's Happy Tails

    (5 reviews)

    Dissappointed, disgusted, furious are a few of the words I would use to describe how I feel about…read moreOlivia's Happy Tails. Khaleesi has been to the groomers since she was a puppy. In her 6 years of life, she's never had a bad experience. She's even gone to the groomers pregnant, couple days before giving birth, and had no issues. Since the Velvet Dog is closed, we were forced to go elsewhere. I warned the new groomers that Khaleesi doesn't enjoy the electric clippers. In fact she will try to get the clippers. Similar to how she attacks the vacuum when I pull it out. When I picked her up after work, the woman explained Khaleesi didn't handle being on the table well but they were able to get it done and keep her beard like I asked. Nothing more was said about her behavior or experience. Upon leaving, these pictures show how I found her eyes. Immediately I began calling the woman I just picked the dogs up from. When asked what happened she had no idea, she explained she didn't work today and she would have to call the girls who groomed her. Now obviously, I wasn't calm, collective, or patient with this woman at this point. I was already annoyed with their business before this happened because of their attitudes each time I had dealt with someone. I also felt that they hadn't let our dogs outside all day while I trusted them in their care, because when she brought them out to me they started peeing everywhere in the lobby. Van Gogh who is very particular where he poops and will take 15 minutes to pick the perfect grass, pooped on the side walk the second I opened the business door. One of the two girls who groomed Khaleesi called me. She took zero accountability and completely lacked any empathy. Both woman tried to blame Khaleesi's eyes being swollen and blood shot on her being stressed and not tolerating the table. They explained she barked all day. They essentially tried to twist it as if Khaleesi was uncooperative and aggressive, insinuating that she did this to herself. I brought Khali to the vet and the vet agrees with us that the excuses the groomers provided would not cause this. The only thing the vet believes that would cause this is if a leash was held too tightly for a long period of time, caused by strangulation. Luckily her retinas and corneas are not damaged and we have a scheduled vet appointment to check on any possible trachea damage.

    I DO NOT RECOMMEND THIS GROOMER! When trying to make an appointment, left message but no call…read moreback. Called again a day later and made an appointment. On day of appointment, sidewalk in front of and to the side of the business had a lot of dog poop and garbage. Waiting room seemed clean and spacious. A young girl shampooed my pup, then put her in a kennel with a fan blowing on her. Hair was flying everywhere. My pup was barking nonstop and at first the owner said I could not go to her because of COVID. I asked for my dog because I was going to leave when she relented and said I could go back there. I was there for 2 1/2 hours! The cut my cocker spaniel got was choppy and uneven on her paws. Her ears were uneven. The hair on her legs was not touched. I could have done a better job. Would not recommend this business to anyone. Do not take your fur baby to Olivia!

    Karen's Groom Room

    Karen's Groom Room

    (6 reviews)

    Took my car here due to matting fur. We made the appointment by phone, and offered to sedate the…read morecar before I brought her in, but was told it was unnecessary. 1 hour after dropping the cat off I get a call from an obviously stressed woman telling me she will not tolerate my car scratching her, which I get but she didn't want me to sedate the cat. What did she think would happen. I'm not a groomer but that would have been my first guess. Apparently this is a hobby business, and not a professional

    What a disappointing experience! A friend had strongly recommended this place as a positive…read moreexperience for dogs. When I called they told me that they weren't accepting clients at this time, but that they would take my dogs since my friend referred me, and she'd been bringing her dog to them for years. I waited two months for my appointment. When I arrived there this morning, I was a bit surprised when the owner asked me if I weren't from the area. It was as though she could not understand why I didn't have a groomer already. But she seemed coolly polite, so I didn't give it that much thought, especially as grooming can be difficult work. I told her that one of my dogs, Molly, a Maltese, had been in a puppy mill for five years. Since none of her former groomers had experienced any problems with her, my only concern was that she'd be frightened. Later on, when I returned to pick up my dogs, the owner told me that she had a great deal of trouble with Molly, though she had no problem with Rosie, the Havanese. She let me understand that she would not be grooming Molly anymore. I was surprised, to say the least. Psychologically, I felt that she was shutting the door in my face. I know that she didn't really have a problem with Molly. She obviously wanted to appear a certain way to the person who'd recommended me. She used Molly, an unfortunate puppy mill dog, to close her door on me.

    The Paw Spaw - groomer - Updated August 2026

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