Cute little shop that has unique pet accessories. You'll find things here that you won't find at…read morethose major national pet shops.

First time shopping here and I loved it! There are a lot of…read moreinteresting products for your dog. The owner of this business is very friendly, knowledgeable and passionate about what she does. She answered all of our questions about our delicate frenchies allergies and sensitive stomach. I would recommend this store! Plenty parking area.

Great store for tropical fish and supplies. HUGE selection…read moreand good prices. Friendly and knowledgeable staff.

Highly recommend this store. Largest selection of farm raised koi I've seen in this area. Very…read morefriendly. Can't wait to go back and buy more!

Not one of the biggest of these stores I've seen, but they are well stocked and clean. A larger…read morethan usual natural food section, which I really enjoy. Some of the associates are really stellar. I've noticed as a whole that this chain prefers hiring charismatic individuals. Animal habitats have always been clean. They have a cat adoption room, though it's not always in use. Prices are on par with other chains in the area. Always plenty of parking, and easy to access.

Petco on Erie Blvd. in Dewitt NY has provided me with more dramatic experiences than any business I…read morehave ever reviewed. In summary: While they are superficially friendly and pleasant to work with most of the time, when things go wrong their customer service is very lacking. My initial experience with Petco was good; We bought a parrot (Green cheek conure, the one you see in one of my my profile pics) at this store The lady in charge of the small pets area at that time (Peggy) was very knowledgeable, polite and helpful; we initially spoke with her first, then went home to think about it and returned to buy the parrot. We returned the next day (Sunday), Peggy wasn't there so we were assisted by a less knowledgeable employee (he gave us the wrong supplies for the bird, didn't know what food we should buy etc.) who fortunately is no longer there, and Peggy was later replaced with another less knowledgeable employee. We were buying the bird with a gift-card. At the register my daughter was so excited, with the bird / bird carrier in her arms looking forward to bringing the bird home. Unfortunately, one of PetCo's servers went down- the one the processes gift cards. The cashier could not process the gift card. The "manager" came over and explained that we could not purchase the bird until their issue was resolved; so I said "You're not going to take that bird away from her, because of YOUR issue, are you?" Well, they did- I'd been shopping there for years but they couldn't make any arrangement for me when THEIR system was down! It was easier for them to make a kid cry instead. I happened to know that any customer oriented organization should never be reliant on a single server. One other day, shortly after I took a photo like most good Yelpers do, the small pets manager comes up to me and demanded that I delete the photos taken, in her presence, or that I would be arrested by the police. She claimed it was against PetCo policy and they used the police to enforce it - for those of you that know anything about the police their job is not to enforce private company policies, thats a civil matter, so dont ever be intimidated when someone threatens you with the police for something like this. I cannot give the place one star because the fact of the matter is they have many decent staff member & no one has better prices on pet food than PetCo; so now that is all I use them for- you get a much better deal if you buy online + select in-store pick-up. Store is reasonably clean. Dog grooming services available

I needed a new harness for my energetic dog. They invited…read moreme to bring her into the store, and helped with choosing and fitting. Properly, allowed me to walk her around the store to check out how well it worked. Definitely made the sale! On the way home, I stopped and walked my dog in a high arousal environment: the Nelson swamp unique area boardwalk! Their knowledge and helpfulness were outstanding. The walk was non-stressful! Thank you very much. Definitely going to be a regular customer for my dog and cat needs.

Supposed to get a free 14 pound bag of dog food and they would only give me a 5 pound bag because…read morethey said I must have gotten a 5 pound bag previously which only makes me eligible for that which I never get a 5 pound bag it's under new ownership and it shows

This place is interesting. I don't really know what they specialize in. So I'll just say that they…read morespecialize in a lot. You can find dog food, fish, lawn care items, fencing, plants and clothes here. They have a unique assortment of goods and fair prices.

Made a regular stop at CountryMax in Dewitt on March 28, 2023 to stock up on dog treats, cat…read moretreats, birdseed and squirrel food. Jules was working the register and was extremely helpful in answering our questions regarding birdseed (sale items, best sellers, etc....). We were concerned about switching to a different brand of birdseed. Jules was extremely pleasant, professional and helpful. We love this stores variety. Everything from gardening, bird and bat boxes, items to assist pollinators, indoor plant pots, pet supplies, children's items, etc...

We have brought our French bulldog Patricia there several times and she loves it and they love her!…read more She always comes out, looking great, trimmed and bathe with a little scarf!

Wonderful experience at this grooming shop. Staff was very friendly and professional. My dog's…read moregrooming was done well - exactly what I asked for. They handled my dog well, and I was completely satisfied with the results. Prices were reasonable for the quality service. Do recommend.

Great bird food selection and feeder selections. Most food is a little more expensive but well…read moreworth the money. It is no waste food.

A VERY special bird lovers place. I absolutely love going there & the birds love their fresh…read morequality food, feeders etc!

Great selection of animals and fish! As well as supplies! I would definitely recommend supporting…read morethis business!

Oneida municipal water was flushing it's lines and this caused the PH of my tap water to plummet…read moreenough to kill all but one of my fish. Bill told me just how to fix the PH, and when my poor little honey gourami (named Harold) lost most of his tail to a bacterial infection he got because of the stress he was under, he gave us great advice on how to treat him to save him from that, too. Now Harold, toughest fish I've ever known, is darting around his tank happily, surviving against all odds because of Bill's guidance! The tanks don't look the greatest, but I didn't see a single sick fish, including a lot of more delicate breeds. That's the important part- everybody looked healthy.