The owner stopped responding to or returning my calls and emails. I am very disappointed having…read morewasted a month waiting for her to follow up. She was told I needed to start in March to see if my anxious dog could adjust by the end of April which is when my vacation payment was due. If she had changed her mind I asked her to let me know so I could find another kennel, and there was no reply. I am of the opinion that bad communication skills is not good for a business that takes care of pets who can't speak. ​I have decided to go elsewhere but want to let others know that they may want to really check this place out before they use it.

From the owner: Westmo Pooch Motel is a luxury dog boarding service located in Westmoreland, New York and serving…read morethe Mohawk Valley and beyond. At Westmo Pooch Motel, we pride ourselves on providing a luxurious and comfortable boarding experience for your furry family members while you're both away from home.

Dissappointed, disgusted, furious are a few of the words I would use to describe how I feel about…read moreOlivia's Happy Tails. Khaleesi has been to the groomers since she was a puppy. In her 6 years of life, she's never had a bad experience. She's even gone to the groomers pregnant, couple days before giving birth, and had no issues. Since the Velvet Dog is closed, we were forced to go elsewhere. I warned the new groomers that Khaleesi doesn't enjoy the electric clippers. In fact she will try to get the clippers. Similar to how she attacks the vacuum when I pull it out. When I picked her up after work, the woman explained Khaleesi didn't handle being on the table well but they were able to get it done and keep her beard like I asked. Nothing more was said about her behavior or experience. Upon leaving, these pictures show how I found her eyes. Immediately I began calling the woman I just picked the dogs up from. When asked what happened she had no idea, she explained she didn't work today and she would have to call the girls who groomed her. Now obviously, I wasn't calm, collective, or patient with this woman at this point. I was already annoyed with their business before this happened because of their attitudes each time I had dealt with someone. I also felt that they hadn't let our dogs outside all day while I trusted them in their care, because when she brought them out to me they started peeing everywhere in the lobby. Van Gogh who is very particular where he poops and will take 15 minutes to pick the perfect grass, pooped on the side walk the second I opened the business door. One of the two girls who groomed Khaleesi called me. She took zero accountability and completely lacked any empathy. Both woman tried to blame Khaleesi's eyes being swollen and blood shot on her being stressed and not tolerating the table. They explained she barked all day. They essentially tried to twist it as if Khaleesi was uncooperative and aggressive, insinuating that she did this to herself. I brought Khali to the vet and the vet agrees with us that the excuses the groomers provided would not cause this. The only thing the vet believes that would cause this is if a leash was held too tightly for a long period of time, caused by strangulation. Luckily her retinas and corneas are not damaged and we have a scheduled vet appointment to check on any possible trachea damage.

I DO NOT RECOMMEND THIS GROOMER! When trying to make an appointment, left message but no call…read moreback. Called again a day later and made an appointment. On day of appointment, sidewalk in front of and to the side of the business had a lot of dog poop and garbage. Waiting room seemed clean and spacious. A young girl shampooed my pup, then put her in a kennel with a fan blowing on her. Hair was flying everywhere. My pup was barking nonstop and at first the owner said I could not go to her because of COVID. I asked for my dog because I was going to leave when she relented and said I could go back there. I was there for 2 1/2 hours! The cut my cocker spaniel got was choppy and uneven on her paws. Her ears were uneven. The hair on her legs was not touched. I could have done a better job. Would not recommend this business to anyone. Do not take your fur baby to Olivia!

Tom is amazing with dogs and always goes above and beyond for all of his clients. Amazing facility!read more

I would have given no stars, but it won't let a review be posted without 1 star. My siblings took…read moretheir dog here to be boarded for 2 nights. Pick-up on weekends is 5-6pm, and they didn't even show up to return her to them until after 6 when they arrived at 5pm. When she went, she was clean, her bowls were clean, and her blanket was freshly washed. They picked her up after a 2-night stay none of her food was gone, none of her treats were given, and her blanket had to be tossed. The blanket smelt so bad of PISS that it took could take your breath away !!! We had to take her for a bath because she smelt like she slept in a puddle of PISS !!! This place has a good rating, but it shouldn't even have a license. If you love your pet, don't take them here. They are not treated as well as the other reviews claim. I feel so sad for her she should have received the PROPER CARE.

They are a caring and clean facility my dogs always come back happy and taken care of.read more

We cannot be more pleased with the attentive service we received at Eagle Hill. Our little guy…read morespent the Easter holiday there and the staff were kind and understanding since it was the first time we used them to board our toy poodle. They made friends with Groot and he came back to us clean and happy. We will be using them again when we take our next trip.

Wish I thought to take a picture of the building. The kennel is a cute building with dog boutique…read morein the front. It is located a ways out in the country but so worth the drive. The owners are warm and friendly and very accommodating as they got our baby in at the last minute when the previous dog reservation fell through. The kennel was clean and neat and process is very organized. Animals are picked up and dropped off at appointed times which is great. My dog came out clean and happy but ready to go home. They also provided very personalized touches.. When I picked my baby I was given a framed photo of her stay, report card and a tote bag with her food and medication that I had left with them. This truly is a gem for pets. I will be back

Left my dog here for four days. First time I have had to leave him at a boarding facility. Kathy…read moremade me feel very comfortable about leaving him. Very knowledgeable and friendly owners. He was well taken care of. He even left Brian with a sweet boxer kiss when he left. Will bring him here again

I had the most wonderful experience leaving my two fur babies at Club Cozy Canine. I have never…read moreboarded my dogs due to one being a bit sensitive in new environments but this weekend couldn't have gone any better. I was sent updates daily about the dogs along with a ton of pictures and videos. I was able to enjoy my vacation knowing they were in caring, loving hands! Couldnt recommend this place more! Will definitely be sending them here if I need them cared for white in Saugerties again! Thank you, Denise!!!!!

Our first time boarding our new pup, and our first time boarding any dog with Cozy Canine - but I…read morecan assure you, it won't be the last. I was weepy, because my toddler and puppy were being separated for the first time - Denise reassured us, and said text anytime! We got pictures and updates our whole trip, and when our pick up time had to be moved because we got stuck in traffic, it wasn't a big deal. The little boarding report card was adorable, and because our pup has nervous/excitement pees, Denise referred us to a trainer/dog psychologist that might be able to help. Our other dogs, boarded other places, have come home with cuts, ticks, smelling bad, or almost all the food we sent - this is the first time we haven't had anything to remedy once we got home. I appreciate Club Cozy Canine being a local gem!

Perfect daycare for dogs! My dogs love going here - and I feel comfortable bringing them. The…read moreowners care for your dogs just like they are their own! Above and beyond my expectations- we were on vacation and Stephanie thought my little girl may have the start of UTI - she didn't hesitate to call and let me know. She even brought my girl to the vet! I will always recommend Happy Hounds to everyone!

I had the most wonderful experience having my dogs stay with Nickey during my family vacation to…read moreVirginia. I wanted a place that did not have my dogs in a kennel most of the time. Nickey treated my 3 dogs like they were at home. And she sent me daily updates using photos of my dogs that I didn't have to respond to but kept me confident that they were well taken care of. This enabled me to fully enjoy being away with my family. And Nickey is very friendly, knowledgeable and pleasant and gave us a very fair price. Next time I go away I will definitely be contacting NickeyShe took them on daily, miles long walks so they got plenty of exercise too.

Sad to see only one review for Nickey and Nickey and her team... They are the absolute best!…read more I've been using Sid and Tapka's dog walking and getaway services for almost 5 years since I first got my little pug. Nickey was originally walking my dog herself, but now she has a few walkers who work for her. Nickey is the best. She's great with the dogs. Incredibly reliable and I can tell she really cares about my dog. Daniel walks my dog now and I would say the same about him. He's great! In addition to my pug, I've had a number of foster pugs over the years. Nickey has taken great care of them as well! Even helping feed and take care of a special needs pug that I had and walking one crazy aggressive pug. Nothing seems to faze her. In addition to walking, I also use the boarding service. It's reasonably priced and my dog loves it. Nickey has a nice setup for boarding with a private backyard for the dogs to frolic in. Nickey boards dogs of all sizes together, but I have NEVER feared for the safety of my little guy with the big dogs.. Nickey keeps everyone under control. In addition to being an awesome dog walker Nickey is a great person. She's helped me out on a few occasions when I've locked myself out of my house and needed a key. She's rescued and given homes to abandoned dogs... And she's generally just a sweet gal. Can't recommend Sid and Tapka's enough.

In my experience, the owners and staff at Taravale Farm and Kennel are knowledgeable and loving…read moretowards the dogs in their care. They handle special requests very well and are friendly and helpful to their customers. I have boarded my dog there for weekend trips and longer vacations, and I always feel that my dog is in safe hands. The owners live on-site and keep a watchful eye on things. The facility is kept very clean and neat, and the kennel is always prepared for my dog so that the dropoff process is quick and smooth. I've recommended Taravale to many of my friends and I still would not hesitate to do so. The daily rate is also lower than average, so it's a good value.

i have kenneled my dogs at Taravale Farms many times since it began operation. I have had nothing…read morebut good experiences. The facility is always clean and well organized. Pickup and drop off could not be easier. Most importantly, the operators clearly love animals and pay close attention to the care and well being of the animals in their charge.

We have taken our dog here many times and our very happy with the care.Betty is wonderful and a…read moretrue animal lover.This is by far the best boarding place we have ever used.

From the owner: We Started Watch Dogs In 2012 Our Lives Have Been All About The Dogs And Letting Them Have All The…read moreFun. Each Dog That Come In Is Spoiled Each In There Own Way. We Have Had Some Dogs That Just Did Not Want To Leave!